Problems with nextcloud office since update to aio 10 #5682

4tler · 2024-11-30T08:23:58Z

/

Steps to reproduce

create a new nextcloud office document under files
choose a template
you receive an error message ‘New file cannot be created from template’
if you refresh the page, the file will still be created.

Expected behavior

Hello, since the update to NC AIO 10 I have the problem that my log runs full as soon as I use Nc Office. There seems to be some kind of access problem. I can see this behaviour with a new instance and an old updated instance. The instances are running on different servers each behind a nginxproxymanager which is configured as recommended here.

Everything else works fine and existing NC Office files can also be edited and saved, but I still get many entries in the log.

This error was not present before the update.

Actual behavior

Other information

Host OS

I have installed everything under Proxmox as Ubuntu 24.04 LXC.
Everything is up-to-date.

Output of `sudo docker info`

Details

root@Nextcloud-kastl:~# sudo docker info Client: Docker Engine - Community Version: 27.3.1 Context: default Debug Mode: false Plugins: buildx: Docker Buildx (Docker Inc.) Version: v0.17.1 Path: /usr/libexec/docker/cli-plugins/docker-buildx compose: Docker Compose (Docker Inc.) Version: v2.29.7 Path: /usr/libexec/docker/cli-plugins/docker-compose

Server:
Containers: 10
Running: 10
Paused: 0
Stopped: 0
Images: 15
Server Version: 27.3.1
Storage Driver: overlay2
Backing Filesystem: zfs
Supports d_type: true
Using metacopy: false
Native Overlay Diff: true
userxattr: true
Logging Driver: json-file
Cgroup Driver: systemd
Cgroup Version: 2
Plugins:
Volume: local
Network: bridge host ipvlan macvlan null overlay
Log: awslogs fluentd gcplogs gelf journald json-file local splunk syslog
Swarm: inactive
Runtimes: io.containerd.runc.v2 runc
Default Runtime: runc
Init Binary: docker-init
containerd version: 7f7fdf5fed64eb6a7caf99b3e12efcf9d60e311c
runc version: v1.1.14-0-g2c9f560
init version: de40ad0
Security Options:
apparmor
seccomp
Profile: builtin
cgroupns
Kernel Version: 6.8.12-4-pve
Operating System: Ubuntu 24.04.1 LTS
OSType: linux
Architecture: x86_64
CPUs: 8
Total Memory: 8GiB
Name: Nextcloud_K
ID: 44dbc800-dd64-42c7-a707-9230515e063c
Docker Root Dir: /var/lib/docker
Debug Mode: false
Experimental: false
Insecure Registries:
127.0.0.0/8
Live Restore Enabled: false

Docker run command or docker-compose file that you used

Other valuable info

nextcloud-aio-collabora log:

2024-11-30T08:00:11.563143598Z frk-00013-00013 2024-11-30 09:00:11.563037 +0100 [ forkit ] WRN  The systemplate directory [/opt/cool/systemplate] is read-only, and at least [/opt/cool/systemplate//etc/hosts] is out-of-date. Will have to clone dynamic elements of systemplate to the jails. To restore optimal performance, make sure the files in [/opt/cool/systemplate/etc] are up-to-date.| common/JailUtil.cpp:585
2024-11-30T08:00:11.579594568Z wsd-00007-00011 2024-11-30 09:00:11.579488 +0100 [ coolwsd ] WRN  Waking up dead poll thread [main], started: false, finished: false| net/Socket.hpp:810
2024-11-30T08:00:11.579633232Z wsd-00007-00007 2024-11-30 09:00:11.579551 +0100 [ coolwsd ] WRN  Waking up dead poll thread [main], started: false, finished: false| net/Socket.hpp:810
2024-11-30T08:01:51.642979858Z wsd-00007-00021 2024-11-30 09:01:51.642892 +0100 [ websrv_poll ] WRN  convert-to: Requesting address is denied: xx.xxx.xxx.xxx|| wsd/ClientRequestDispatcher.cpp:497
2024-11-30T08:01:51.845366877Z wsd-00007-00021 2024-11-30 09:01:51.845291 +0100 [ websrv_poll ] WRN  convert-to: Requesting address is denied: xx.xxx.xxx.xxx|| wsd/ClientRequestDispatcher.cpp:497
2024-11-30T08:02:02.755716587Z wsd-00007-00021 2024-11-30 09:02:02.755630 +0100 [ websrv_poll ] WRN  convert-to: Requesting address is denied: xx.xxx.xxx.xxx|| wsd/ClientRequestDispatcher.cpp:497
2024-11-30T08:02:02.821006938Z wsd-00007-00021 2024-11-30 09:02:02.820765 +0100 [ websrv_poll ] WRN  convert-to: Requesting address is denied: xx.xxx.xxx.xxx|| wsd/ClientRequestDispatcher.cpp:497
2024-11-30T08:08:26.736879761Z wsd-00007-00021 2024-11-30 09:08:26.736820 +0100 [ websrv_poll ] WRN  convert-to: Requesting address is denied: xx.xxx.xxx.xxx| wsd/ClientRequestDispatcher.cpp:440
2024-11-30T08:08:26.736921710Z wsd-00007-00021 2024-11-30 09:08:26.736834 +0100 [ websrv_poll ] WRN  #21: Conversion requests not allowed from this address: ::ffff:172.18.0.10| wsd/ClientRequestDispatcher.cpp:1509
2024-11-30T08:08:26.756895154Z wsd-00007-00021 2024-11-30 09:08:26.756841 +0100 [ websrv_poll ] WRN  convert-to: Requesting address is denied: xx.xxx.xxx.xxx| wsd/ClientRequestDispatcher.cpp:440
2024-11-30T08:08:26.756919029Z wsd-00007-00021 2024-11-30 09:08:26.756853 +0100 [ websrv_poll ] WRN  #21: Conversion requests not allowed from this address: ::ffff:172.18.0.10| wsd/ClientRequestDispatcher.cpp:1509

NC log:

`{
  "reqId": "OFfIQoODoglHbRXASADe",
  "level": 3,
  "time": "2024-11-30T08:08:29+00:00",
  "remoteAddr": "xx.xxx.xxx.xxx",
  "user": "admin",
  "app": "richdocuments",
  "method": "POST",
  "url": "/ocs/v2.php/apps/files/api/v1/templates/create",
  "message": "Client error: `POST https://cloud.xxx.de/cool/transform-document-structure` resulted in a `403 Forbidden` response",
  "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36",
  "version": "30.0.2.2",
  "data": {
    "app": "richdocuments"
  },
  "id": "674acadb25bfe"
}`

The text was updated successfully, but these errors were encountered:

leonardodeglinnocenti · 2024-12-01T10:54:46Z

I get a different error message, but it seems correlated. I post it here in case it helps:

[richdocuments] Error: Client error: `POST ***.net/cool/extract-document-structure?limit=content-control` resulted in a `403 Forbidden` response
GET /ocs/v2.php/apps/files/api/v1/templates
from *** by leonardo at 1 dic 2024, 11:36:37

NC Office seems working fine, but I'm flooded by this error message. In my case I get /cool/extract-document-structure?limit=content-control instead of /cool/transform-document-structure.

DETAILS:
Version: Nextcloud AIO v10.0.0 (error appeared after the update)
Host OS: Debian 12 (Proxmox VM)
Optional containers: Collabora, Fulltextsearch, Imaginary, Nextcloud Talk, Nextcloud Talk Recording-server, Docker Socket Proxy, Whiteboard

DETAILED LOG:

{
  "reqId": "jpF61NGBCemPliigND3B",
  "level": 3,
  "time": "2024-12-01T10:36:37+00:00",
  "remoteAddr": "***",
  "user": "leonardo",
  "app": "richdocuments",
  "method": "GET",
  "url": "/ocs/v2.php/apps/files/api/v1/templates",
  "message": "Client error: `POST https://***.net/cool/extract-document-structure?limit=content-control` resulted in a `403 Forbidden` response",
  "userAgent": "Mozilla/5.0 (X11; Linux x86_64; rv:133.0) Gecko/20100101 Firefox/133.0",
  "version": "30.0.2.2",
  "data": {
    "app": "richdocuments"
  },
  "id": "674c3e1a8ace4"
}

szaimen · 2024-12-09T18:59:22Z

This is now fixed with v10.1.0 Beta. Testing and feedback is welcome! See https://github.com/nextcloud/all-in-one#how-to-switch-the-channel

4tler · 2024-12-13T16:31:35Z

@szaimen i testet it but the problem is still exist.

Message in NC LOG:

Details

{
  "reqId": "KwCoddSAVIKkefDPyhsN",
  "level": 3,
  "time": "2024-12-13T16:21:44+00:00",
  "remoteAddr": "IP",
  "user": "user",
  "app": "no app in context",
  "method": "POST",
  "url": "/ocs/v2.php/apps/files/api/v1/templates/create",
  "message": "Client error: `POST https://cloud.domain.de/cool/transform-document-structure` resulted in a `403 Forbidden` response",
  "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36",
  "version": "30.0.4.1",
  "exception": {
    "Exception": "GuzzleHttp\\Exception\\ClientException",
    "Message": "Client error: `POST https://cloud.domain.de/cool/transform-document-structure` resulted in a `403 Forbidden` response",
    "Code": 403,
    "Trace": [
      {
        "file": "/var/www/html/3rdparty/guzzlehttp/guzzle/src/Middleware.php",
        "line": 72,
        "function": "create",
        "class": "GuzzleHttp\\Exception\\RequestException",
        "type": "::",
        "args": [
          "*** sensitive parameters replaced ***"
        ]
      },
      {
        "file": "/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php",
        "line": 209,
        "function": "GuzzleHttp\\{closure}",
        "class": "GuzzleHttp\\Middleware",
        "type": "::",
        "args": [
          "*** sensitive parameters replaced ***"
        ]
      },
      {
        "file": "/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php",
        "line": 158,
        "function": "callHandler",
        "class": "GuzzleHttp\\Promise\\Promise",
        "type": "::",
        "args": [
          1,
          "*** sensitive parameters replaced ***",
          "*** sensitive parameters replaced ***"
        ]
      },
      {
        "file": "/var/www/html/3rdparty/guzzlehttp/promises/src/TaskQueue.php",
        "line": 52,
        "function": "GuzzleHttp\\Promise\\{closure}",
        "class": "GuzzleHttp\\Promise\\Promise",
        "type": "::",
        "args": [
          "*** sensitive parameters replaced ***"
        ]
      },
      {
        "file": "/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php",
        "line": 251,
        "function": "run",
        "class": "GuzzleHttp\\Promise\\TaskQueue",
        "type": "->",
        "args": [
          true
        ]
      },
      {
        "file": "/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php",
        "line": 227,
        "function": "invokeWaitFn",
        "class": "GuzzleHttp\\Promise\\Promise",
        "type": "->",
        "args": []
      },
      {
        "file": "/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php",
        "line": 272,
        "function": "waitIfPending",
        "class": "GuzzleHttp\\Promise\\Promise",
        "type": "->",
        "args": []
      },
      {
        "file": "/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php",
        "line": 229,
        "function": "invokeWaitList",
        "class": "GuzzleHttp\\Promise\\Promise",
        "type": "->",
        "args": []
      },
      {
        "file": "/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php",
        "line": 69,
        "function": "waitIfPending",
        "class": "GuzzleHttp\\Promise\\Promise",
        "type": "->",
        "args": []
      },
      {
        "file": "/var/www/html/3rdparty/guzzlehttp/guzzle/src/Client.php",
        "line": 189,
        "function": "wait",
        "class": "GuzzleHttp\\Promise\\Promise",
        "type": "->",
        "args": []
      },
      {
        "file": "/var/www/html/lib/private/Http/Client/Client.php",
        "line": 276,
        "function": "request",
        "class": "GuzzleHttp\\Client",
        "type": "->",
        "args": [
          "post",
          "*** sensitive parameters replaced ***",
          {
            "0": "And 1 more entries, set log level to debug to see all entries",
            "verify": "/var/www/html/resources/config/ca-bundle.crt",
            "timeout": 5,
            "nextcloud": {
              "allow_local_address": true
            },
            "multipart": [
              {
                "name": "data",
                "contents": null,
                "headers": {
                  "Content-Type": "multipart/form-data"
                }
              },
              {
                "name": "transform",
                "contents": "{\"Transforms\": []}"
              },
              {
                "name": "format",
                "contents": "ott"
              }
            ],
            "headers": {
              "User-Agent": "Nextcloud Server Crawler",
              "Accept-Encoding": "gzip"
            }
          }
        ]
      },
      {
        "file": "/var/www/html/custom_apps/richdocuments/lib/Service/TemplateFieldService.php",
        "line": 186,
        "function": "post",
        "class": "OC\\Http\\Client\\Client",
        "type": "->",
        "args": [
          "*** sensitive parameters replaced ***"
        ]
      },
      {
        "file": "/var/www/html/custom_apps/richdocuments/lib/Listener/FileCreatedFromTemplateListener.php",
        "line": 61,
        "function": "fillFields",
        "class": "OCA\\Richdocuments\\Service\\TemplateFieldService",
        "type": "->",
        "args": [
          {
            "__class__": "OC\\Files\\Node\\File"
          },
          "*** sensitive parameters replaced ***"
        ]
      },
      {
        "file": "/var/www/html/lib/private/EventDispatcher/ServiceEventListener.php",
        "line": 68,
        "function": "handle",
        "class": "OCA\\Richdocuments\\Listener\\FileCreatedFromTemplateListener",
        "type": "->",
        "args": [
          {
            "__class__": "OCP\\Files\\Template\\FileCreatedFromTemplateEvent"
          }
        ]
      },
      {
        "file": "/var/www/html/3rdparty/symfony/event-dispatcher/EventDispatcher.php",
        "line": 220,
        "function": "__invoke",
        "class": "OC\\EventDispatcher\\ServiceEventListener",
        "type": "->",
        "args": [
          {
            "__class__": "OCP\\Files\\Template\\FileCreatedFromTemplateEvent"
          },
          "OCP\\Files\\Template\\FileCreatedFromTemplateEvent",
          {
            "__class__": "Symfony\\Component\\EventDispatcher\\EventDispatcher"
          }
        ]
      },
      {
        "file": "/var/www/html/3rdparty/symfony/event-dispatcher/EventDispatcher.php",
        "line": 56,
        "function": "callListeners",
        "class": "Symfony\\Component\\EventDispatcher\\EventDispatcher",
        "type": "->",
        "args": [
          [
            {
              "__class__": "Closure"
            }
          ],
          "OCP\\Files\\Template\\FileCreatedFromTemplateEvent",
          {
            "__class__": "OCP\\Files\\Template\\FileCreatedFromTemplateEvent"
          }
        ]
      },
      {
        "file": "/var/www/html/lib/private/EventDispatcher/EventDispatcher.php",
        "line": 67,
        "function": "dispatch",
        "class": "Symfony\\Component\\EventDispatcher\\EventDispatcher",
        "type": "->",
        "args": [
          {
            "__class__": "OCP\\Files\\Template\\FileCreatedFromTemplateEvent"
          },
          "OCP\\Files\\Template\\FileCreatedFromTemplateEvent"
        ]
      },
      {
        "file": "/var/www/html/lib/private/EventDispatcher/EventDispatcher.php",
        "line": 79,
        "function": "dispatch",
        "class": "OC\\EventDispatcher\\EventDispatcher",
        "type": "->",
        "args": [
          "OCP\\Files\\Template\\FileCreatedFromTemplateEvent",
          {
            "__class__": "OCP\\Files\\Template\\FileCreatedFromTemplateEvent"
          }
        ]
      },
      {
        "file": "/var/www/html/lib/private/Files/Template/TemplateManager.php",
        "line": 162,
        "function": "dispatchTyped",
        "class": "OC\\EventDispatcher\\EventDispatcher",
        "type": "->",
        "args": [
          {
            "__class__": "OCP\\Files\\Template\\FileCreatedFromTemplateEvent"
          }
        ]
      },
      {
        "file": "/var/www/html/apps/files/lib/Controller/TemplateController.php",
        "line": 68,
        "function": "createFromTemplate",
        "class": "OC\\Files\\Template\\TemplateManager",
        "type": "->",
        "args": [
          "*** sensitive parameters replaced ***"
        ]
      },
      {
        "file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
        "line": 208,
        "function": "create",
        "class": "OCA\\Files\\Controller\\TemplateController",
        "type": "->",
        "args": [
          "*** sensitive parameters replaced ***"
        ]
      },
      {
        "file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
        "line": 114,
        "function": "executeController",
        "class": "OC\\AppFramework\\Http\\Dispatcher",
        "type": "->",
        "args": [
          {
            "__class__": "OCA\\Files\\Controller\\TemplateController"
          },
          "create"
        ]
      },
      {
        "file": "/var/www/html/lib/private/AppFramework/App.php",
        "line": 161,
        "function": "dispatch",
        "class": "OC\\AppFramework\\Http\\Dispatcher",
        "type": "->",
        "args": [
          {
            "__class__": "OCA\\Files\\Controller\\TemplateController"
          },
          "create"
        ]
      },
      {
        "file": "/var/www/html/lib/private/Route/Router.php",
        "line": 302,
        "function": "main",
        "class": "OC\\AppFramework\\App",
        "type": "::",
        "args": [
          "OCA\\Files\\Controller\\TemplateController",
          "create",
          {
            "__class__": "OC\\AppFramework\\DependencyInjection\\DIContainer"
          },
          {
            "_route": "ocs.files.template.create"
          }
        ]
      },
      {
        "file": "/var/www/html/ocs/v1.php",
        "line": 43,
        "function": "match",
        "class": "OC\\Route\\Router",
        "type": "->",
        "args": [
          "/ocsapp/apps/files/api/v1/templates/create"
        ]
      },
      {
        "file": "/var/www/html/ocs/v2.php",
        "line": 7,
        "args": [
          "/var/www/html/ocs/v1.php"
        ],
        "function": "require_once"
      }
    ],
    "File": "/var/www/html/3rdparty/guzzlehttp/guzzle/src/Exception/RequestException.php",
    "Line": 113,
    "message": "Client error: `POST https://cloud.domain.de/cool/transform-document-structure` resulted in a `403 Forbidden` response",
    "exception": [],
    "CustomMessage": "Client error: `POST https://cloud.domain.de/cool/transform-document-structure` resulted in a `403 Forbidden` response"
  },
  "id": "675c5fecb6660"

Details

{
  "reqId": "KwCoddSAVIKkefDPyhsN",
  "level": 3,
  "time": "2024-12-13T16:21:44+00:00",
  "remoteAddr": "IP",
  "user": "USER",
  "app": "richdocuments",
  "method": "POST",
  "url": "/ocs/v2.php/apps/files/api/v1/templates/create",
  "message": "Client error: `POST https://cloud.domain/cool/transform-document-structure` resulted in a `403 Forbidden` response",
  "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36",
  "version": "30.0.4.1",
  "data": {
    "app": "richdocuments"
  },
  "id": "675c5fecb6667"
}

4tler added the 0. Needs triage Pending approval or rejection. This issue is pending approval. label Nov 30, 2024

szaimen mentioned this issue Nov 28, 2024

publish new images after recent PRs are merged and tested #5583

Closed

41 tasks

szaimen mentioned this issue Dec 2, 2024

collabora: configure net.post_allow_host #5688

Merged

szaimen added 2. developing Work in progress bug Something isn't working and removed 0. Needs triage Pending approval or rejection. This issue is pending approval. labels Dec 2, 2024

szaimen added this to the next milestone Dec 2, 2024

szaimen closed this as completed in #5688 Dec 5, 2024

4tler mentioned this issue Dec 17, 2024

Still problems when using templates in NC Office with NC AIO 10.1.1 #5763

Closed

github-actions bot locked as resolved and limited conversation to collaborators Dec 30, 2024

Provide feedback

Saved searches

Use saved searches to filter your results more quickly

Problems with nextcloud office since update to aio 10 #5682

Problems with nextcloud office since update to aio 10 #5682

4tler commented Nov 30, 2024 •

edited

Loading

leonardodeglinnocenti commented Dec 1, 2024

szaimen commented Dec 9, 2024

4tler commented Dec 13, 2024 •

edited

Loading

Problems with nextcloud office since update to aio 10 #5682

Problems with nextcloud office since update to aio 10 #5682

Comments

4tler commented Nov 30, 2024 • edited Loading

Steps to reproduce

Expected behavior

Actual behavior

Other information

Host OS

Output of sudo docker info

Docker run command or docker-compose file that you used

Other valuable info

leonardodeglinnocenti commented Dec 1, 2024

szaimen commented Dec 9, 2024

4tler commented Dec 13, 2024 • edited Loading

4tler commented Nov 30, 2024 •

edited

Loading

Output of `sudo docker info`

4tler commented Dec 13, 2024 •

edited

Loading