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As a general rule, three most recent versions of the platform are supported. This currently means:
- macOS Sierra (10.12)
- OS X El Capitan (10.11)
- OS X Yosemite (10.10)
No intrusive actions are taken to obstruct installation or usage on older versions, unless it is backed by technical reasons. As the API-s and frameworks used to build the software change, continuous adjustments must be made and older versions become harder - if not impossible - to support. Right now the minimal API compatibility is OSX 10.9
Software support for OS X comes in two major parts:
- Applications (DigiDoc and ID-card utility), which are normally distributed via the standard App Store
- Drivers, plugins and extensions to the platform and browsers, that are distributed as a separate installer.
To get support from the helpline, you need to be using software from the App Store and/or official installer distribution point
Official builds are provided through official distribution point id.ee. If you want support, you need to be using official builds. Contact our support via id.ee for assistance.
Source code is provided on "as is" terms with no warranty (see license for more information). Do not file Github issues with generic support requests.