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Ledger Nano S not detected #6642

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akahncmu opened this issue Oct 5, 2017 · 3 comments
Closed

Ledger Nano S not detected #6642

akahncmu opened this issue Oct 5, 2017 · 3 comments
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F2-bug 🐞 The client fails to follow expected behavior. M4-core ⛓ Core client code / Rust. Z0-unconfirmed 🤔 Issue might be valid, but it’s not yet known.
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@akahncmu
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akahncmu commented Oct 5, 2017

I'm running:

Parity does not recognize my Ledger Nano S. I see the following in the output when I run parity with cmdline args "-l hardware_wallet=trace"

2017-10-04 21:55:38 hw_wallet TRACE hardware_wallet::ledger Checking device: HidDeviceInfo { path: "/dev/hidraw5", vendor_id: 11415, product_id: 1, serial_number: Some("0001"), release_number: 512, manufacturer_string: Some("Ledger"), product_string: Some("Nano S"), usage_page: 65535, usage: 65535, interface_number: 0 }

So, it does see my Ledger nano S. But then I see this:

hw_wallet DEBUG hardware_wallet::ledger Error reading device info: USB communication error: Unable to open hid device

Am I missing something?

@5chdn 5chdn added F2-bug 🐞 The client fails to follow expected behavior. M4-core ⛓ Core client code / Rust. Z0-unconfirmed 🤔 Issue might be valid, but it’s not yet known. labels Oct 5, 2017
@5chdn
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5chdn commented Oct 5, 2017

Is browser support disabled? Have you previously been able to use the device with parity? Or any other vendor (My Ether Wallet, Ledger Wallet)? Did you follow this guide for Ledger on Linux?

@5chdn 5chdn added this to the 1.9 milestone Oct 5, 2017
@chevdor
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chevdor commented Oct 5, 2017

@5chdn FYI: I tested on master with 223467c and the Nano S pops up nicely.

@akahncmu
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akahncmu commented Oct 5, 2017

Got it! I had to run this script - https://www.ledgerwallet.com/support/add_udev_rules.sh (which I found thanks to @5chdn ) thanks all for the help!

@akahncmu akahncmu closed this as completed Oct 5, 2017
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F2-bug 🐞 The client fails to follow expected behavior. M4-core ⛓ Core client code / Rust. Z0-unconfirmed 🤔 Issue might be valid, but it’s not yet known.
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