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CentOS to AlmaLinux Upgrade Failed During Preupgrade Phase #400

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farooqjunejo opened this issue Dec 23, 2024 · 1 comment
Open

CentOS to AlmaLinux Upgrade Failed During Preupgrade Phase #400

farooqjunejo opened this issue Dec 23, 2024 · 1 comment
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bug Something isn't working

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@farooqjunejo
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I attempted to perform a CentOS to AlmaLinux upgrade using the centos2alma tool on my Plesk server, but it failed during the preupgrade phase. Below are the details of the issue:

Error Message:

  • Command ['/usr/bin/leapp', 'preupgrade'] failed with return code 1

  • The upgrade process was inhibited due to conflicts detected during the preupgrade checks.

    Environment:

  •     Plesk Version: Plesk Obsidian 18.0.66.1

  •     Operating System: CentOS CentOS 7.9.2009 x86_64

  •     Kernel Version: Linux k2plesk1.qsoftweb.com 3.10.0-1160.119.1.el7.tuxcare.els13.x86_64 #1 SMP Fri Nov 22 06:29:45 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux

  •     Disk Space: 43G available

    Log Details: /var/log/plesk/centos2alma.log:

    [root@k2plesk1 ~]# tail -n 100 /var/log/plesk/centos2alma.log
2024-12-23 04:18:44,567 - INFO - stdout:  plesk-php81-pspell                     x86_64  8.1.31-0redhat.8.241125.1221                   alma-PLESK_17_PHP81             15 k
2024-12-23 04:18:44,567 - INFO - stdout:  plesk-php81-redis                      x86_64  6.1.0-0redhat.8.241125.1221                    alma-PLESK_17_PHP81            181 k
2024-12-23 04:18:44,567 - INFO - stdout:  plesk-php81-snmp                       x86_64  8.1.31-0redhat.8.241125.1221                   alma-PLESK_17_PHP81             27 k
2024-12-23 04:18:44,567 - INFO - stdout:  plesk-php81-soap                       x86_64  8.1.31-0redhat.8.241125.1221                   alma-PLESK_17_PHP81            124 k
2024-12-23 04:18:44,567 - INFO - stdout:  plesk-php81-sodium                     x86_64  8.1.31-0redhat.8.241125.1221                   alma-PLESK_17_PHP81             32 k
2024-12-23 04:18:44,568 - INFO - stdout:  plesk-php81-tidy                       x86_64  8.1.31-0redhat.8.241125.1221                   alma-PLESK_17_PHP81             24 k
2024-12-23 04:18:44,568 - INFO - stdout:  plesk-php81-xdebug                     x86_64  3.3.2-0redhat.8.241125.1221                    alma-PLESK_17_PHP81            142 k
2024-12-23 04:18:44,568 - INFO - stdout:  plesk-php81-xml                        x86_64  8.1.31-0redhat.8.241125.1221                   alma-PLESK_17_PHP81             87 k
2024-12-23 04:18:44,568 - INFO - stdout:  plesk-php82                            x86_64  8.2.26-0redhat.8.241125.1213                   alma-PLESK_17_PHP82            485 k
2024-12-23 04:18:44,568 - INFO - stdout:  plesk-php82-bcmath                     x86_64  8.2.26-0redhat.8.241125.1213                   alma-PLESK_17_PHP82             21 k
2024-12-23 04:18:44,568 - INFO - stdout:  plesk-php82-cli                        x86_64  8.2.26-0redhat.8.241125.1213                   alma-PLESK_17_PHP82            2.7 M
2024-12-23 04:18:44,568 - INFO - stdout:  plesk-php82-dba                        x86_64  8.2.26-0redhat.8.241125.1213                   alma-PLESK_17_PHP82             27 k
2024-12-23 04:18:44,568 - INFO - stdout:  plesk-php82-enchant                    x86_64  8.2.26-0redhat.8.241125.1213                   alma-PLESK_17_PHP82             16 k
2024-12-23 04:18:44,568 - INFO - stdout:  plesk-php82-fpm                        x86_64  8.2.26-0redhat.8.241125.1213                   alma-PLESK_17_PHP82            1.8 M
2024-12-23 04:18:44,568 - INFO - stdout:  plesk-php82-gd                         x86_64  8.2.26-0redhat.8.241125.1213                   alma-PLESK_17_PHP82            113 k
2024-12-23 04:18:44,568 - INFO - stdout:  plesk-php82-imap                       x86_64  8.2.26-0redhat.8.241125.1213                   alma-PLESK_17_PHP82             38 k
2024-12-23 04:18:44,568 - INFO - stdout:  plesk-php82-intl                       x86_64  8.2.26-0redhat.8.241125.1213                   alma-PLESK_17_PHP82            142 k
2024-12-23 04:18:44,568 - INFO - stdout:  plesk-php82-ldap                       x86_64  8.2.26-0redhat.8.241125.1213                   alma-PLESK_17_PHP82             36 k
2024-12-23 04:18:44,568 - INFO - stdout:  plesk-php82-mbstring                   x86_64  8.2.26-0redhat.8.241125.1213                   alma-PLESK_17_PHP82            435 k
2024-12-23 04:18:44,568 - INFO - stdout:  plesk-php82-mysql                      x86_64  8.2.26-0redhat.8.241125.1213                   alma-PLESK_17_PHP82            122 k
2024-12-23 04:18:44,568 - INFO - stdout:  plesk-php82-odbc                       x86_64  8.2.26-0redhat.8.241125.1213                   alma-PLESK_17_PHP82             39 k
2024-12-23 04:18:44,568 - INFO - stdout:  plesk-php82-opcache                    x86_64  8.2.26-0redhat.8.241125.1213                   alma-PLESK_17_PHP82            338 k
2024-12-23 04:18:46,548 - INFO - stdout:  plesk-php82-pdo                        x86_64  8.2.26-0redhat.8.241125.1213                   alma-PLESK_17_PHP82             75 k
2024-12-23 04:18:46,548 - INFO - stdout:  plesk-php82-pear                       noarch  1.10.15-0redhat.8.241125.1213                  alma-PLESK_17_PHP82            289 k
2024-12-23 04:18:46,548 - INFO - stdout:  plesk-php82-pgsql                      x86_64  8.2.26-0redhat.8.241125.1213                   alma-PLESK_17_PHP82             66 k
2024-12-23 04:18:46,548 - INFO - stdout:  plesk-php82-process                    x86_64  8.2.26-0redhat.8.241125.1213                   alma-PLESK_17_PHP82             29 k
2024-12-23 04:18:46,548 - INFO - stdout:  plesk-php82-pspell                     x86_64  8.2.26-0redhat.8.241125.1213                   alma-PLESK_17_PHP82             15 k
2024-12-23 04:18:46,548 - INFO - stdout:  plesk-php82-redis                      x86_64  6.1.0-0redhat.8.241125.1213                    alma-PLESK_17_PHP82            182 k
2024-12-23 04:18:46,548 - INFO - stdout:  plesk-php82-snmp                       x86_64  8.2.26-0redhat.8.241125.1213                   alma-PLESK_17_PHP82             27 k
2024-12-23 04:18:46,548 - INFO - stdout:  plesk-php82-soap                       x86_64  8.2.26-0redhat.8.241125.1213                   alma-PLESK_17_PHP82            126 k
2024-12-23 04:18:46,548 - INFO - stdout:  plesk-php82-sodium                     x86_64  8.2.26-0redhat.8.241125.1213                   alma-PLESK_17_PHP82             33 k
2024-12-23 04:18:46,548 - INFO - stdout:  plesk-php82-tidy                       x86_64  8.2.26-0redhat.8.241125.1213                   alma-PLESK_17_PHP82             24 k
2024-12-23 04:18:46,548 - INFO - stdout:  plesk-php82-xdebug                     x86_64  3.3.2-0redhat.8.241125.1213                    alma-PLESK_17_PHP82            143 k
2024-12-23 04:18:46,548 - INFO - stdout:  plesk-php82-xml                        x86_64  8.2.26-0redhat.8.241125.1213                   alma-PLESK_17_PHP82             88 k
2024-12-23 04:18:46,548 - INFO - stdout:  plesk-platform-runtime                 x86_64  1.0.5-0redhat.8.241126.0735                    alma-PLESK_18_0_66              30 k
2024-12-23 04:18:46,548 - INFO - stdout:  plesk-py3                              x86_64  3.10.13-0redhat.8.240111.0627                  alma-plesk-ext-panel-migrator   40 M
2024-12-23 04:18:46,548 - INFO - stdout:  plesk-rdbmspp                          x86_64  2.0.5-0redhat.8.241126.0735                    alma-PLESK_18_0_66             251 k
2024-12-23 04:18:46,548 - INFO - stdout:  psa-autoinstaller                      x86_64  3.66.0-0redhat.8.241202.0748                   alma-PLESK_18_0_66             4.8 M
2024-12-23 04:18:46,548 - INFO - stdout:  python3-setuptools                     noarch  39.2.0-8.el8_10                                almalinux8-baseos              162 k
2024-12-23 04:18:46,548 - INFO - stdout:  sw-engine                              x86_64  6.66.2-0redhat.8.241126.0735                   alma-PLESK_18_0_66              11 M
2024-12-23 04:18:46,548 - INFO - stdout:  sw-engine-cli-6.66                     x86_64  6.66.2-0redhat.8.241126.0735                   alma-PLESK_18_0_66             4.8 M
2024-12-23 04:18:46,548 - INFO - stdout:  zstd                                   x86_64  1.4.4-1.el8                                    almalinux8-appstream           395 k
2024-12-23 04:18:46,548 - INFO - stdout: Enabling module streams:
2024-12-23 04:18:46,548 - INFO - stdout:  container-tools                                rhel8                                                                              
2024-12-23 04:18:46,548 - INFO - stdout:  httpd                                          2.4                                                                                
2024-12-23 04:18:46,548 - INFO - stdout:  mysql                                          8.0                                                                                
2024-12-23 04:18:46,549 - INFO - stdout:  nginx                                          1.14                                                                               
2024-12-23 04:18:46,549 - INFO - stdout:  perl                                           5.26                                                                               
2024-12-23 04:18:46,549 - INFO - stdout:  perl-FCGI                                      0.78                                                                               
2024-12-23 04:18:46,549 - INFO - stdout:  perl-IO-Socket-SSL                             2.066                                                                              
2024-12-23 04:18:46,549 - INFO - stdout:  perl-libwww-perl                               6.34                                                                               
2024-12-23 04:18:46,549 - INFO - stdout:  php                                            7.2                                                                                
2024-12-23 04:18:46,549 - INFO - stdout:  python27                                       2.7                                                                                
2024-12-23 04:18:46,549 - INFO - stdout:  python36                                       3.6                                                                                
2024-12-23 04:18:46,555 - INFO - stdout:  ruby                                           2.5                                                                                
2024-12-23 04:18:46,555 - INFO - stdout: 
2024-12-23 04:18:46,555 - INFO - stdout: Transaction Summary
2024-12-23 04:18:46,555 - INFO - stdout: ===================================================================================================================================
2024-12-23 04:18:46,555 - INFO - stdout: Install    314 Packages
2024-12-23 04:18:46,555 - INFO - stdout: Upgrade    815 Packages
2024-12-23 04:18:46,555 - INFO - stdout: Remove     165 Packages
2024-12-23 04:18:46,555 - INFO - stdout: Downgrade  136 Packages
2024-12-23 04:18:46,555 - INFO - stdout: 
2024-12-23 04:18:46,555 - INFO - stdout: Total size: 1.6 G
2024-12-23 04:18:46,555 - INFO - stdout: Total download size: 1.5 G
2024-12-23 04:18:46,555 - INFO - stdout: Downloading Packages:
2024-12-23 04:18:46,556 - INFO - stdout: Check completed.
2024-12-23 04:18:46,556 - INFO - stdout: ====> * tmp_actor_to_satisfy_sanity_checks
2024-12-23 04:18:46,594 - INFO - stdout:         The actor does NOTHING but satisfy static sanity checks
2024-12-23 04:18:46,594 - INFO - stdout: ====> * report_set_target_release
2024-12-23 04:18:46,719 - INFO - stdout:         Reports information related to the release set in the subscription-manager after the upgrade.
2024-12-23 04:18:46,719 - INFO - stdout: ====> * check_initramfs_tasks
2024-12-23 04:18:46,759 - INFO - stdout:         Inhibit the upgrade if conflicting "initramfs" tasks are detected
2024-12-23 04:18:46,759 - INFO - stdout: ====> * check_systemd_services_tasks
2024-12-23 04:18:46,802 - INFO - stdout:         Inhibit the upgrade if SystemdServicesTasks tasks are in conflict
2024-12-23 04:18:46,802 - INFO - stdout: ==> Processing phase `Reports`
2024-12-23 04:18:46,844 - INFO - stdout: ====> * verify_check_results
2024-12-23 04:18:46,844 - INFO - stdout:         Check all dialogs and notify that user needs to make some choices.
2024-12-23 04:18:46,844 - INFO - stdout: ====> * verify_check_results
2024-12-23 04:18:47,203 - INFO - stdout:         Check all generated results messages and notify user about them.
2024-12-23 04:18:47,204 - INFO - stdout: 
2024-12-23 04:18:47,232 - INFO - stdout: Debug output written to /var/log/leapp/leapp-preupgrade.log
2024-12-23 04:18:47,232 - ERROR - Command ['/usr/bin/leapp', 'preupgrade'] failed with return code 1
2024-12-23 04:18:47,232 - ERROR - Failed: doing the conversion. The reason: Command '['/usr/bin/leapp', 'preupgrade']' returned non-zero exit status 1.
2024-12-23 04:18:47,746 - DEBUG - Going to write json '/usr/local/psa/var/centos2alma/actions.json' with new data

2024-12-23 04:18:47,772 - DEBUG - Sent error report
2024-12-23 04:18:47,776 - DEBUG - Trying to send status of conversion by report-update utility '/root/parallels/report-update'
2024-12-23 04:18:48,213 - ERROR - centos2alma process has failed. Error: Failed: doing the conversion. The reason: Command '['/usr/bin/leapp', 'preupgrade']' returned non-zero exit status 1.
2024-12-23 04:18:48,214 - INFO - Going to free lockfile '/usr/local/psa/var/centos2alma/centos2alma.lock'...
2024-12-23 04:18:48,214 - INFO - Create signals handler with keep MOTD: True
2024-12-23 04:20:10,865 - INFO - Started with arguments ['./centos2alma', '--prepare-feedback']
2024-12-23 04:20:10,865 - DEBUG - Got upgrader name 'Plesk::Centos2AlmaConverter' for feedback preparation from '/usr/local/psa/var/centos2alma/resume.json'
2024-12-23 04:20:10,865 - DEBUG - Detected current OS distribution as CentOS 7
2024-12-23 04:20:10,866 - DEBUG - Current system: CentOS 7
2024-12-23 04:20:10,866 - DEBUG - Available upgraders: [Centos2AlmaConverterFactory(upgrader_name=Plesk::Centos2AlmaConverter)]
2024-12-23 04:20:10,866 - DEBUG - Looking for upgrader by the name 'Plesk::Centos2AlmaConverter'
2024-12-23 04:20:10,866 - DEBUG - Found upgraders: [Centos2AlmaConverterFactory(upgrader_name=Plesk::Centos2AlmaConverter)]
2024-12-23 04:20:10,866 - INFO - Selected upgrader: Centos2AlmaConverter (1.4.4-31bb147c)
2024-12-23 04:20:10,866 - DEBUG - Upgrader Centos2AlmaConverter support of your system: as source = True, as target = False

**Steps to Reproduce:**

  1.     Ran ./centos2alma

  2.     Encountered the error during the preupgrade phase.

    Feedback Archive: I have attached the feedback archive centos2alma_feedback.zip as requested.

Request:

Please review the feedback archive and provide guidance on resolving the issue.
centos2alma_feedback.zip

Thank you for your assistance!

Attachments:

centos2alma_feedback.zip
@farooqjunejo farooqjunejo added the bug Something isn't working label Dec 23, 2024
@SandakovMM
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I have noticed from /var/log/leapp/leapp-report.txt the '/var/log/leapp/answerfile.userchoices' file is missing, which causes leapp preupgrade to fail. This is unusual because centos2alma should create this file. Neither the tool nor leapp itself should remove this file, so I cannot understand why it is missing.
Could you please do the following:

  1. ./centos2alma --revert
  2. Create '/var/log/leapp/answerfile.userchoices' with the following content:
[remove_pam_pkcs11_module_check]
confirm = True
  1. Execute ./centos2alma again and see if this resolves the issue or if the file is still missing?

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@SandakovMM @farooqjunejo