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Service stops waiting for [process cs service thermalzone cpu_info os] after server restart (WMI service starts later) #818

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HerrB92 opened this issue Jul 15, 2021 · 2 comments
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@HerrB92
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HerrB92 commented Jul 15, 2021

Hi everyone,

if the server is restarted, then the service may report that it is waiting for some collectors and then actually stops. This does not seem to happen on every restart, but I would guess one out of three.

The log entries:
7/15/2021 4:49:19 AM: Shutting down windows_exporter
7/15/2021 4:28:49 AM: Collection timed out, still waiting for [process cs service thermalzone cpu_info os]
7/15/2021 4:23:49 AM: Collection timed out, still waiting for [process cpu_info os cs service thermalzone]
7/15/2021 4:13:09 AM: Collection timed out, still waiting for [cs service process cpu_info os]
7/15/2021 4:10:49 AM: Collection timed out, still waiting for [cpu_info cs process service]
7/15/2021 4:08:49 AM: Collection timed out, still waiting for [cpu_info service process cs os]
7/15/2021 4:03:29 AM: Collection timed out, still waiting for [process thermalzone os]

We have already set the service startup to "Delayed Start" and the recovery settings have not been changed.

Interestingly, the WMI service (which I guess is used by the windows_exporter) starts later:
7/15/2021 4:50:23 AM: Windows Management Instrumentation Service subsystems initialized successfully
7/15/2021 4:50:22 AM: Windows Management Instrumentation Service started sucessfully

The service dependencies show, that the windows_exporter depends on "WMI Performance Adapter", but not on "Windows Management Instrumentation".

May it help, if I add this dependency to the windows_exporter service as well (if this is possible)?

Regards,
HerrB92

@HerrB92 HerrB92 changed the title Service stops waiting for [process cs service thermalzone cpu_info os] after server restart Service stops waiting for [process cs service thermalzone cpu_info os] after server restart (WMI service starts later) Jul 15, 2021
@yrro
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yrro commented Jul 27, 2021

Dupe of #637 and #551?

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This issue has been marked as stale because it has been open for 90 days with no activity. This thread will be automatically closed in 30 days if no further activity occurs.

@github-actions github-actions bot added the Stale label Nov 25, 2023
@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale Dec 26, 2023
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