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Make it clearer that you can also pick up materials from the shelf #3075

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sandbergja opened this issue Jul 21, 2022 · 12 comments
Closed
3 tasks done

Make it clearer that you can also pick up materials from the shelf #3075

sandbergja opened this issue Jul 21, 2022 · 12 comments
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PO (high value) PO reviewed and high value user experience Tickets related to user experience user feedback Tickets related to user feedback

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@sandbergja
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sandbergja commented Jul 21, 2022

Current display

On the record show page, we prominently show the request buttons, but don't make it clear that many items can be used without first requesting it.

Desired display

From a conversation with Joan, we should also make it clear that you don't have to place a request. You can also just go to the shelf, pick it up, and take it to circulation to check it out.

Acceptance criteria

  • Create wireframes in Figma and get approval from POs and the team
    • It is clear from the catalog record show page that you can request an item OR use it directly
    • It is clear when you can't use an item without first requesting it (e.g. aeon items in special collections)
@christinach
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Create wireframes and show them to Joan. @carolyncole suggests move 'where to find it' link closer to the 'Request ' button for more parity.

@sandbergja
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Maybe we can take some inspiration from this kind of display, which includes a pickup and delivery option:
image

Also, I remember that part of the issue is that patrons may be coming from closed stacks libraries, and don't realize that Princeton allows people to pick up materials from the shelf.

@christinach
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christinach commented May 20, 2024

We will follow up on this ticket with AUX

@christinach christinach added user feedback Tickets related to user feedback user experience Tickets related to user experience template update Tickets that need to be updated using the appropriate issue template and removed needs ux testing labels Jul 30, 2024
@sandbergja sandbergja removed the template update Tickets that need to be updated using the appropriate issue template label Aug 6, 2024
@ellen-aa ellen-aa added the PO (high value) PO reviewed and high value label Aug 7, 2024
@ellen-aa
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ellen-aa commented Aug 7, 2024

Carol and I would like to discuss this with the team, particularly how best to get the user testing that would allow us to move forward.

@rladdusaw
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rladdusaw commented Oct 10, 2024

I've created some wireframes for a couple of options

The first would likely require some changes from the vendor to implement as it's location in HTML would be moving. The second we could do without vendor input as we could attach a JS listener to the new button to send a click event to the existing "Where to find it" button.

@kevinreiss
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@ellen-aa @caroldh when you all have a chance could you give a quick look at the wireframes in the last comment. Thanks.

@ellen-aa
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@kevinreiss @rladdusaw , Beth German is taking a look from a UX perspective. More soon!

@caroldh
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caroldh commented Oct 16, 2024

@rladdusaw - I need some clarification. What do you mean by the "first" option? Am I understanding correctly that there are two options for each scenario - "available on shelf" and "by request only"? Is the "first option" the first one listed for each scenario?

@caroldh
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caroldh commented Oct 16, 2024

@rladdusaw - @ellen-aa and @caroldh viewed the wireframe options and commented in Figma

@sandbergja
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We will talk about this in today's Orangelight meeting. Before then, please review the figma wireframes and the comments on them.

@kevinreiss
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Stackmaps button should have same look, color scheme, etc. as the request button.  It should be on the same line as the request button.  It should have the text “Find on shelf” (Option 1 in the first group)

@christinach
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closing in favor of #4453

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