Compose Email Problems

[sandrosousa]

Issue

-Accounts/Contacts email link does not open Internal email client, allways open the external (outlook)
-Email icon in Accounts/Contacts list does open internal email client but do not auto-fill "TO" field

Your Environment

• SuiteCRM Version used: 8-Beta1
• Browser name and version:. Chrome
• Environment name and version: LAMP (Apache, MySQL, PHP 7):
• Operating System and version :Debian
  

[Mac-Rae]

Will take a look and confirm these issues today 👍

Your first issue is creation from subpanel?

[Dillon-Brown]

Will take a look and confirm these issues today 👍

Your first issue is creation from subpanel?

I believe both the issues mentioned here are referring to the Email Address field on list-view + the email compose button on list-view. Not the subpanels.

I don't believe this is a bug, potentially a suggestion. As it stands the email address field uses emailto: and the "compose email" button uses internal SuiteCRM email by design. Although the second part of the issue, not having the "TO" field auto-filled does look like a potential issue.

[Mac-Rae]

Just to confirm, this issue will be marked as a suggestion, looking at the old way we have done it in Suite7 I agree with @sandrosousa that this would be what is expected as a user.