diff --git a/modules/AOW_Actions/actions/actionCreateRecord.php b/modules/AOW_Actions/actions/actionCreateRecord.php
index ac5fc88c19b..93c0419ba19 100755
--- a/modules/AOW_Actions/actions/actionCreateRecord.php
+++ b/modules/AOW_Actions/actions/actionCreateRecord.php
@@ -301,13 +301,13 @@ public function set_record(SugarBean $record, SugarBean $bean, $params = array()
                     case 'Round_Robin':
                     case 'Least_Busy':
                     case 'Random':
+                    $users = array();
                         switch ($params['value'][$key][0]) {
                             case 'security_group':
                                 require_once 'modules/SecurityGroups/SecurityGroup.php';
                                 $security_group = BeanFactory::newBean('SecurityGroups');
                                 $security_group->retrieve($params['value'][$key][1]);
                                 $group_users = $security_group->get_linked_beans('users', 'User');
-                                $users = array();
                                 $r_users = array();
                                 if ($params['value'][$key][2] != '') {
                                     require_once 'modules/ACLRoles/ACLRole.php';
@@ -315,6 +315,10 @@ public function set_record(SugarBean $record, SugarBean $bean, $params = array()
                                     $role->retrieve($params['value'][$key][2]);
                                     $role_users = $role->get_linked_beans('users', 'User');
                                     foreach ($role_users as $role_user) {
+                                        if (checkUserStatus($role_user) || checkUserEmployeeStatus($role_user)) {
+                                            continue;
+                                        }
+
                                         $r_users[$role_user->id] = $role_user->name;
                                     }
                                 }
@@ -322,6 +326,11 @@ public function set_record(SugarBean $record, SugarBean $bean, $params = array()
                                     if ($params['value'][$key][2] != '' && !isset($r_users[$group_user->id])) {
                                         continue;
                                     }
+
+                                    if (checkUserStatus($group_user) || checkUserEmployeeStatus($group_user)) {
+                                        continue;
+                                    }
+
                                     $users[$group_user->id] = $group_user->name;
                                 }
                                 break;
@@ -330,14 +339,24 @@ public function set_record(SugarBean $record, SugarBean $bean, $params = array()
                                 $role = BeanFactory::newBean('ACLRoles');
                                 $role->retrieve($params['value'][$key][2]);
                                 $role_users = $role->get_linked_beans('users', 'User');
-                                $users = array();
                                 foreach ($role_users as $role_user) {
+                                    if (checkUserStatus($role_user) || checkUserEmployeeStatus($role_user)) {
+                                        continue;
+                                    }
+
                                     $users[$role_user->id] = $role_user->name;
                                 }
                                 break;
                             case 'all':
                             default:
-                                $users = get_user_array(false);
+                                $temporaryUsers = get_user_array(false);
+                                foreach ($temporaryUsers as $user) {
+                                    if (checkUserEmployeeStatus($user)) {
+                                    continue;
+                                    }
+
+                                    $users[$user->id] = $user->name;
+                                }
                                 break;
                         }
 
diff --git a/modules/AOW_WorkFlow/aow_utils.php b/modules/AOW_WorkFlow/aow_utils.php
index a380b340885..9d895331fcb 100755
--- a/modules/AOW_WorkFlow/aow_utils.php
+++ b/modules/AOW_WorkFlow/aow_utils.php
@@ -851,19 +851,43 @@ function getRoundRobinUser($users, $id)
     $file = create_cache_directory('modules/AOW_WorkFlow/Users/') . $id . 'lastUser.cache.php';
 
     if (isset($_SESSION['lastuser'][$id]) && $_SESSION['lastuser'][$id] != '') {
-        $users_by_key = array_flip($users); // now keys are values
-        $key = $users_by_key[$_SESSION['lastuser'][$id]] + 1;
-        if (!empty($users[$key])) {
-            return $users[$key];
-        }
+        $lastUserId = $_SESSION['lastuser'][$id];
+
+        return getNextUserId($lastUserId, $users);
     } elseif (is_file($file)) {
         require_once($file);
         if (isset($lastUser['User']) && $lastUser['User'] != '') {
-            $users_by_key = array_flip($users); // now keys are values
-            $key = $users_by_key[$lastUser['User']] + 1;
-            if (!empty($users[$key])) {
-                return $users[$key];
-            }
+            $lastUserId = $lastUser['User'];
+
+            return getNextUserId($lastUserId, $users);
+        }
+    }
+
+    return $users[0];
+}
+
+function checkUserStatus($user): bool
+{
+    $employeeInactiveStatus = 'Inactive';
+
+    return $user->status === $employeeInactiveStatus;
+}
+
+function checkUserEmployeeStatus($user): bool
+{
+    $employeeTerminatedStatus = 'Terminated';
+    $employeeAbsenceStatus = 'Leave of Absence';
+
+    return $user->employee_status === $employeeTerminatedStatus || $user->employee_status === $employeeAbsenceStatus;
+}
+
+function getNextUserId($userId, $users): string
+{
+    $usersByKey = array_flip($users);
+    $key = $usersByKey[$userId] + 1;
+    if ($key < count($usersByKey)) {
+        if (!empty($users[$key])) {
+            return $users[$key];
         }
     }