[EPIC] Display current “push state” to the user

[kewisch]

🎯 The objective

The aim of this project is to support increasing trust in emails being delivered to your inbox, by informing the user of errors that occurred while the app was waiting for new messages via push. Success is when receiving emails is perceived to be more reliable for users and users can take action in case their configuration is not according to their expectations.

🎒 Resources

ℹ️ List all relevant resources like BugZilla meta bugs, Figma files, Notion links and other files.

• Suggestions
  • Show a message saying only a part of the folders are configured correctly
  • Point to a place where they can see the status
  • Stop push for misconfigured folders for a period of time
• Backend
  • Record errors states in a format that it can be passed on to the UI

🦮 Rules of the Road

🟢 In Scope

• Show indicator in foreground service notification when push isn’t working for all configured folders
• Show more detailed information when foreground service notification is tapped

🔴 Out of Scope

• In-app error notifications (see In-app error notifications )

🚧 Technical and/or Business Requirements

Project tasks

Cross-Functional Tasks

🎨 Design

• Develop a design for the screen to display push error details to the user

⁉️ QA

• Add new test cases for release smoke test

🤝 Support - Product

• Update SUMO article to better describe the new push error handling