diff --git a/packages/connect-web/src/module/index.ts b/packages/connect-web/src/module/index.ts
index 011860b0aad3..3b1b31948f2b 100644
--- a/packages/connect-web/src/module/index.ts
+++ b/packages/connect-web/src/module/index.ts
@@ -31,6 +31,7 @@ const impl = new TrezorConnectDynamic<
             type: 'core-in-module',
             impl: new CoreInModule((message: CoreEventMessage) => {
                 if (message.event === TRANSPORT_EVENT) {
+                    // note: udev and bridge are part of the event already emitted from "core" but without "preferred" field set
                     const platform = getInstallerPackage();
                     message.payload.bridge = cloneObject(suggestBridgeInstaller(platform));
                     message.payload.udev = cloneObject(suggestUdevInstaller(platform));
diff --git a/packages/connect/src/events/transport.ts b/packages/connect/src/events/transport.ts
index 6558bee7582f..0a3b62a94706 100644
--- a/packages/connect/src/events/transport.ts
+++ b/packages/connect/src/events/transport.ts
@@ -4,6 +4,8 @@ import { TRANSPORT } from '@trezor/transport/src/constants';
 import { serializeError } from '../constants/errors';
 import type { MessageFactoryFn } from '../types/utils';
 import { ConnectSettings } from '../exports';
+import { suggestBridgeInstaller } from '../data/transportInfo';
+import { suggestUdevInstaller } from '../data/udevInfo';
 
 export { TRANSPORT } from '@trezor/transport/src/constants';
 
@@ -89,5 +91,13 @@ export const createTransportMessage: MessageFactoryFn<typeof TRANSPORT_EVENT, Tr
     ({
         event: TRANSPORT_EVENT,
         type,
-        payload: 'error' in payload ? serializeError(payload) : payload,
+        payload:
+            'error' in payload
+                ? serializeError(payload)
+                : // suggest udev installer without setting "preferred" field
+                  {
+                      ...payload,
+                      udev: suggestUdevInstaller(),
+                      bridge: suggestBridgeInstaller(),
+                  },
     }) as any;