Private model on Android device

[ywHenry88]

Search before asking

• I have searched the HUB issues and found no similar bug report.

HUB Component

Models

Bug

I want to load below private model in Ultralytics HUB app on Android machine, but it takes forever to load. Tried yours advice many times but still no luck.
https://hub.ultralytics.com/models/kCLHujfCe8uyguCZXF7J

Could you please advice on this issue, thanks.

Environment

Android device:

1. Vivo X100Pro
2. Samsung S22 Ultra

Minimal Reproducible Example

No response

Additional

No response

[UltralyticsAssistant]

👋 Hello @ywHenry88, thank you for raising an issue about Ultralytics HUB 🚀! It sounds like you're experiencing difficulties loading a private model on the Android app. No worries, we're here to help!

If this is a 🐛 Bug Report, could you please provide additional details, such as screenshots or a clear description of the steps you followed that lead to this issue? Specifically, sharing a minimum reproducible example (MRE) would be immensely helpful for us to better understand and resolve the problem quickly.

If this is a ❓ Question, kindly provide any additional context, such as information about your model, dataset, or app version, to help us guide you appropriately.

This is an automated response, but rest assured that an Ultralytics engineer will review your issue and assist you as soon as possible. Thank you for your patience! 😊

[yogendrasinghx]

@ywHenry88

Thank you for reporting this issue and sorry for the inconvenience caused. We are aware of this ongoing problem, which is related to Issue #941. Our development team is actively working on a fix, and we plan to address this in the next release.

We appreciate your patience and understanding while we resolve this. If you have any additional questions or concerns, please feel free to reach out. 😊

[ywHenry88]

@ywHenry88

Thank you for reporting this issue and sorry for the inconvenience caused. We are aware of this ongoing problem, which is related to Issue #941. Our development team is actively working on a fix, and we plan to address this in the next release.

We appreciate your patience and understanding while we resolve this. If you have any additional questions or concerns, please feel free to reach out. 😊

Thanks for your reply and looking forward to the latest update.

[pderrenger]

You're very welcome, @ywHenry88! Thank you for your understanding and support. We'll notify users as soon as the fix is released. In the meantime, if you encounter any other issues or need assistance with anything else, feel free to let us know. The YOLO community and the Ultralytics team are always here to help! 😊

[john-rocky]

@ywHenry88
Thank you for reporting the issue.
We have released version 0.9.30 on Google Play Store which fixes the issue where private models could not be loaded in the app.
You can use private models in this version.
Please check it out.

[ywHenry88]

I've tried to update and reinstall the app, unfortunately problem still exist same as before.

[yogendrasinghx]

Hi @ywHenry88,

Apologies for the inconvenience caused. I’ve reported the issue to the development team, specifically related to your account. They are actively working on a fix, and I’ll keep you updated once the solution is deployed to production.

Thank you for your patience!

[john-rocky]

@ywHenry88
Sorry for the inconvenience.
There were still issues downloading android models in hub-app 9.30.
We have released version 9.31 of hub-app on the play store, which fixes the issue of not being able to download custom models for Android. We apologize for the inconvenience, but please install this and try again.