InAppMessages continues to be displayed after clicking on it

[renehw]

I noticed that when the message is displayed within the app regarding the intercom chat, when clicking on it and returning to the app, in some cases the notification at the bottom of the app continues to be displayed, could this problem be linked to the SDK? I verified that this occurs on iOS and Android.

[deepak786]

@renehw Seems that it is related to native SDK.
Which intercom_flutter version are you using?

[arthurgiani]

Same problem here.

Do we have a solution for this?

I can't dismiss the message on swiping, just when I click on the message.

[kevmiclee12]

Screen.Recording.2024-10-23.at.4.09.15.PM.mov

Expected behavior: Message is dismissed when swiping left or right.

Actual behavior: Message cannot be dismissed unless you click on it.

[kevmiclee12]

intercom_flutter: 9.0.9

[mohkoma]

@deepak786 This issue still persists, at least on Android. It seems that when multiple in-app messages are stacked, the messages become unclickable, and only the Flutter app elements in the background can be interacted with.

The strange part is that I couldn’t find any similar reports in the SDK documentation or issues. At this point, I’m unsure how this could be resolved. 🤔

Currently using the latest version 9.2.1 and also the latest version of the SDK.

[deepak786]

@mohkoma What is your MainActivity in Android extending from? FlutterActivity? or FlutterFragmentActivity?
Make sure to extend it from FlutterFragmentActivity.
See documentation https://pub.dev/packages/intercom_flutter#android and related issue #351

[mohkoma]

@mohkoma What is your MainActivity in Android extending from? FlutterActivity? or FlutterFragmentActivity? Make sure to extend it from FlutterFragmentActivity. See documentation https://pub.dev/packages/intercom_flutter#android and related issue #351

@deepak786 Thank you! that solved it, surprisingly how I missed that 😄

[arthurgiani]

FlutterFragmentActivity

I'm using FlutterFragmentActivity and the problem still persist to me.