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Cannot send my Ada to another wallet #1440

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drphill888 opened this issue Jan 9, 2025 · 2 comments
Open

Cannot send my Ada to another wallet #1440

drphill888 opened this issue Jan 9, 2025 · 2 comments

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@drphill888
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I am trying to send my Ada to another wallet. when i press send i get this error. My ledger is updated with the latest version.
Someone please help

error message:
Transaction rejected while signing. Network id in tx body not supported by Ledger app version 3.0.0.

error .pdf

@vacuumlabs vacuumlabs deleted a comment Jan 9, 2025
@vacuumlabs vacuumlabs deleted a comment Jan 9, 2025
@vacuumlabs vacuumlabs deleted a comment Jan 9, 2025
@vacuumlabs vacuumlabs deleted a comment Jan 9, 2025
@MichalPetro
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Hello @drphill888 - please open your Cardano app on Ledger and scroll to the right until you find the version. The most up to date version is 7.1.4. If you dont have this version - go to Ledger Live, update the Ledger Live to most up to date version, do the same for Ledger Firmware and lastly update the Cardano Ledger app.

@vacuumlabs vacuumlabs deleted a comment Jan 9, 2025
@MichalPetro
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please contact us on [email protected] if you need additional help

@vacuumlabs vacuumlabs locked as resolved and limited conversation to collaborators Jan 9, 2025
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