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Enabling Module Error #14

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oslcmike opened this issue Feb 17, 2022 · 2 comments
Open

Enabling Module Error #14

oslcmike opened this issue Feb 17, 2022 · 2 comments

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@oslcmike
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This module version 1.4.7 works fine on our production server running REDCap 12.0.7, PHP 7.4.27 (Linux/Unix OS) and MariaDB 10.4.12. We are testing a new server we plan to put into production soon, and this new server is running REDCap 12.0.7, PHP 8.1.2 (Linux/Unix OS) and MariaDB 10.6.5. I copied the REDCap folder from the production server to the new server, and I used mysqldump to copy the database to the new server. We've been testing the new server to ensure all our data migrated and everything works as expected. So far everything works, except when we attempt to enable this module in a project on the new server it fails. An error is displayed, which is attached in the file named "Web Interface Error.txt". The REDCap administrator receives an error email with the details in the attached file named "Email to Administrator Error.txt".

I found 1.4.8 was released yesterday, but upgrading didn't resolve the issue. I suspect it may be a PHP compatibility issue, but I don't have the expertise to troubleshoot the problem. Any help would be greatly appreciated.

Web Interface Error.txt

Email to Administrator Error.txt

@carlreedw
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Hi @oslcmike, thanks for reporting this issue. I won't be able to look into this until later, hopefully within a week or two. I'll let you know what I find, but I think you're likely right that it's a PHP compatibility issue.

@oslcmike
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Thanks Carl!

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