Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

1.10.12 Crash to springboard when creating new direct chat #7577

Closed
jacotec opened this issue Jun 5, 2023 · 1 comment · Fixed by #7590
Closed

1.10.12 Crash to springboard when creating new direct chat #7577

jacotec opened this issue Jun 5, 2023 · 1 comment · Fixed by #7590
Labels
T-Defect Something isn't working: bugs, crashes, hangs and other reported problems X-Needs-Info This issue is blocked pending further information from the reporter

Comments

@jacotec
Copy link

jacotec commented Jun 5, 2023

Steps to reproduce

More than half of my IOS users are not able to start a new direct chat from Element/IOS 1.10.12 anymore. The app crashes to the springboard

  1. In the overview click on the "new" icon, then select "Unterhaltung" (Direct Chat)
  2. Select the user you want to start the chat with
  3. You see the overview screen with both users listed
  4. As aoon as "start" is tapped, the app crashes immediately to the springboard. No room is created.

Outcome

What did you expect?

The room should be created and the user should be in the chat room

What happened instead?

App crash to spring board

Note: I already sent a log from an affected iPhone on Saturday. Does currently not happen on my personal iPhone, so I can't send "on demand" logs.

Your phone model

IPhone 12,13,14

Operating system version

IOS 16.5

Application version

Element 1.10.12

Homeserver

Synapse 1.84.1

Will you send logs?

No
@jacotec jacotec added the T-Defect Something isn't working: bugs, crashes, hangs and other reported problems label Jun 5, 2023
@jacotec jacotec mentioned this issue Jun 7, 2023
Closed
@Velin92
Copy link
Member

Velin92 commented Jun 12, 2023

Could not reproduce the issue, could you please send us logs for the crash?

Also were you using the normal editor or the rich text editor, as the text composer for messages?

@Velin92 Velin92 added the X-Needs-Info This issue is blocked pending further information from the reporter label Jun 12, 2023
@aringenbach aringenbach mentioned this issue Jun 12, 2023
Merged
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
T-Defect Something isn't working: bugs, crashes, hangs and other reported problems X-Needs-Info This issue is blocked pending further information from the reporter
Projects
None yet
Milestone
No milestone
2 participants
@jacotec @Velin92