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Introduction

General Requirements

• Compatible with .NET version 4.5
• Compile as DLL file

Getting Started

• Create an account at https://dashboard.virtualq.io
• Create a Call Center
• Create at least one Line Group
• Create Service Lines

Note: Line Groups can have several Lines with the same properties like EWT or Number of Agents. Instead of updating each line, you update the line group instead. In the simplest case, 1 Line Group has 1 Line.

Configuration

Get your API key from the virtualQ Dashboard. This key must be passed to the library to instantiate a client.

Method Call

VQNET virtualQ = new virtualQ([your api key])