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Getting Crash "java.util.concurrent.RejectedExecutionException" doing unregisterVisitor #48

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JackeyPSSPL opened this issue Dec 18, 2024 · 2 comments
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@JackeyPSSPL
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Used code is like below
ZohoSalesIQ.unregisterVisitor(context)

Crash:
Fatal Exception: java.util.concurrent.RejectedExecutionException: Task java.util.concurrent.FutureTask@203c46a[Not completed] rejected from java.util.concurrent.ThreadPoolExecutor@a57d029[Shutting down, pool size = 1, active threads = 1, queued tasks = 0, completed tasks = 0]
at java.util.concurrent.ThreadPoolExecutor$AbortPolicy.rejectedExecution(ThreadPoolExecutor.java:2082)
at java.util.concurrent.ThreadPoolExecutor.reject(ThreadPoolExecutor.java:842)
at java.util.concurrent.ThreadPoolExecutor.execute(ThreadPoolExecutor.java:1374)
at java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:123)
at com.zoho.livechat.android.utils.LiveChatUtil.setCVUID(LiveChatUtil.java:260)
at com.zoho.livechat.android.ZohoLiveChat.unregisterVisitor(ZohoLiveChat.java:628)
at com.utils.CommonUtil$logoutUser$1.invokeSuspend(CommonUtil.kt:125)
at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:33)
at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:108)
at kotlinx.coroutines.scheduling.CoroutineScheduler.runSafely(CoroutineScheduler.kt)
at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.executeTask(CoroutineScheduler.kt:793)
at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.runWorker(CoroutineScheduler.kt:697)
at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt)

@JackeyPSSPL JackeyPSSPL changed the title Getting Crash "java.util.concurrent.RejectedExecutionException" when logout user from my app and doing unregisterVisitor Getting Crash "java.util.concurrent.RejectedExecutionException" doing unregisterVisitor Dec 18, 2024
@bhahirathan-mb-11956
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Hi @JackeyPSSPL ,

We apologize for the inconvenience caused. We'll look into this crash and update you.

Regards,
Bhahirathan M,
Zoho SalesIQ.

@bhahirathan-mb-11956 bhahirathan-mb-11956 self-assigned this Dec 23, 2024
@bhahirathan-mb-11956
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Hi @JackeyPSSPL,

Thank you for your patience. We have fixed this issue.

We recommend you update to the latest version 8.0.7, and verify. Please feel free to write back to us at ([email protected]) in case of any issues.

Regards,
Bhahirathan M
Zoho SalesIQ.

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