Cate Desktop 2.0.0-dev.16 Installation error dev v ECONNREFUSED error (Mac)

[paulfisher123]

I expected CATE to install then start on my Macbook Pro

I downloaded CATE desktop 2.0.0-dev.16 from following link at git hub:

https://github.com/CCI-Tools/cate-desktop/releases/download/v2.0.0-dev.16/Cate.Desktop-2.0.0-dev.16.dmg

The installation went well but CATE didn't run though. The application was loading but it took longer than 60 seconds and the attached error message came up (attached screen shot)

Steps to reproduce the problem

1. install dmg
2. move CATE to applications
3. press end once installed

Specifications

MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
3.5Ghz processor intel core i7
OS Mac High Sierra 10.13.6
Intel Iris graphics card
16GB memory

[hans-permana]

Hi @paulfisher123, is there anything on Cate Dekstop log (~/.cate/cate-desktop.log) or webapi log (~/.cate/2.0.0.dev16/webapi.log)?

[hans-permana]

I should have been clearer when asking for the log files.

To open your log files, you could type the following on the Terminal:
open -t ~/.cate/cate-desktop.log
open -t ~/.cate/2.0.0.dev16/webapi.log

Each command should open a log file using the default text editor application in your machine. Then, you can paste the contents of the logs here in this issue.

[forman]

Actual error is a corrupt installation due to wrong or missing shared library dependencies:

[2018-09-12 09:02:52.425] [info] No response from Cate service after 4.13 seconds: Error: connect ECONNREFUSED 127.0.0.1:9090
[2018-09-12 09:02:52.426] [info] Splash says: Waiting for Cate service (4.13s)
[2018-09-12 09:02:52.924] [error] cate-webapi: Traceback (most recent call last):
  File "/Users/paulfisher/cate-2.0.0.dev16/bin/cate-webapi-start", line 7, in <module>
    from cate.webapi.start import main
  File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/cate/webapi/start.py", line 54, in <module>
    from cate.core.types import ValidationError
  File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/cate/core/__init__.py", line 41, in <module>
    from .ds import DataStore, DataSource, open_dataset, find_data_sources, DATA_STORE_REGISTRY
  File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/cate/core/ds.py", line 90, in <module>
    from .cdm import Schema, get_lon_dim_name, get_lat_dim_name
  File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/cate/core/cdm.py", line 116, in <module>
    from .opimpl import get_lat_dim_name_impl, get_lon_dim_name_impl
  File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/cate/core/opimpl.py", line 33, in <module>
    from .types import PolygonLike, ValidationError
  File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/cate/core/types.py", line 44, in <module>
    import geopandas
  File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/geopandas/__init__.py", line 4, in <module>
    from geopandas.io.file import read_file
  File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/geopandas/io/file.py", line 3, in <module>
    import fiona
  File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/fiona/__init__.py", line 69, in <module>
    from fiona.collection import Collection, BytesCollection, vsi_path
  File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/fiona/collection.py", line 9, in <module>
    from fiona.ogrext import Iterator, ItemsIterator, KeysIterator
ImportError: dlopen(/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/fiona/ogrext.cpython-36m-darwin.so, 2): Library not loaded: @rpath/libncurses.6.dylib
  Referenced from: /Users/paulfisher/cate-2.0.0.dev16/lib/libspatialite.7.dylib
  Reason: image not found

[paulfisher123]

Norman Good to known what the issue is. What do I need to do to install it? HE Space for ESA - European Space Agency Paul Fisher Knowledge Transfer & Communications Manager EOP-SC ECSAT, Fermi Avenue, Harwell Campus Didcot, Oxfordshire, OX11 0FD, United Kingdom [email protected] | www.esa.int T: +44 (0)1235 444261 From: Norman Fomferra <[email protected]> To: CCI-Tools/cate <[email protected]> Cc: paulfisher123 <[email protected]>, Mention <[email protected]> Date: 12/09/2018 10:55 Subject: Re: [CCI-Tools/cate] Cate Desktop 2.0.0-dev.16 Installation error dev v ECONNREFUSED error (Mac) (#738) Actual error is a corrupt installation due to wrong or missing shared library dependencies: [2018-09-12 09:02:52.425] [info] No response from Cate service after 4.13 seconds: Error: connect ECONNREFUSED 127.0.0.1:9090 [2018-09-12 09:02:52.426] [info] Splash says: Waiting for Cate service (4.13s) [2018-09-12 09:02:52.924] [error] cate-webapi: Traceback (most recent call last): File "/Users/paulfisher/cate-2.0.0.dev16/bin/cate-webapi-start", line 7, in <module> from cate.webapi.start import main File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/cate/webapi/start.py", line 54, in <module> from cate.core.types import ValidationError File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/cate/core/__init__.py", line 41, in <module> from .ds import DataStore, DataSource, open_dataset, find_data_sources, DATA_STORE_REGISTRY File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/cate/core/ds.py", line 90, in <module> from .cdm import Schema, get_lon_dim_name, get_lat_dim_name File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/cate/core/cdm.py", line 116, in <module> from .opimpl import get_lat_dim_name_impl, get_lon_dim_name_impl File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/cate/core/opimpl.py", line 33, in <module> from .types import PolygonLike, ValidationError File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/cate/core/types.py", line 44, in <module> import geopandas File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/geopandas/__init__.py", line 4, in <module> from geopandas.io.file import read_file File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/geopandas/io/file.py", line 3, in <module> import fiona File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/fiona/__init__.py", line 69, in <module> from fiona.collection import Collection, BytesCollection, vsi_path File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/fiona/collection.py", line 9, in <module> from fiona.ogrext import Iterator, ItemsIterator, KeysIterator ImportError: dlopen(/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/fiona/ogrext.cpython-36m-darwin.so, 2): Library not loaded: @rpath/libncurses.6.dylib Referenced from: /Users/paulfisher/cate-2.0.0.dev16/lib/libspatialite.7.dylib Reason: image not found — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or mute the thread. This message is intended only for the recipient(s) named above. It may contain proprietary information and/or protected content. Any unauthorised disclosure, use, retention or dissemination is prohibited. If you have received this e-mail in error, please notify the sender immediately. ESA applies appropriate organisational measures to protect personal data, in case of data privacy queries, please contact the ESA Data Protection Officer ([email protected]).

[paulfisher123]

I've uninstalled and reinstalled but still have the same issue HE Space for ESA - European Space Agency Paul Fisher Knowledge Transfer & Communications Manager EOP-SC ECSAT, Fermi Avenue, Harwell Campus Didcot, Oxfordshire, OX11 0FD, United Kingdom [email protected] | www.esa.int T: +44 (0)1235 444261 From: Norman Fomferra <[email protected]> To: CCI-Tools/cate <[email protected]> Cc: paulfisher123 <[email protected]>, Mention <[email protected]> Date: 12/09/2018 10:55 Subject: Re: [CCI-Tools/cate] Cate Desktop 2.0.0-dev.16 Installation error dev v ECONNREFUSED error (Mac) (#738) Actual error is a corrupt installation due to wrong or missing shared library dependencies: [2018-09-12 09:02:52.425] [info] No response from Cate service after 4.13 seconds: Error: connect ECONNREFUSED 127.0.0.1:9090 [2018-09-12 09:02:52.426] [info] Splash says: Waiting for Cate service (4.13s) [2018-09-12 09:02:52.924] [error] cate-webapi: Traceback (most recent call last): File "/Users/paulfisher/cate-2.0.0.dev16/bin/cate-webapi-start", line 7, in <module> from cate.webapi.start import main File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/cate/webapi/start.py", line 54, in <module> from cate.core.types import ValidationError File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/cate/core/__init__.py", line 41, in <module> from .ds import DataStore, DataSource, open_dataset, find_data_sources, DATA_STORE_REGISTRY File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/cate/core/ds.py", line 90, in <module> from .cdm import Schema, get_lon_dim_name, get_lat_dim_name File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/cate/core/cdm.py", line 116, in <module> from .opimpl import get_lat_dim_name_impl, get_lon_dim_name_impl File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/cate/core/opimpl.py", line 33, in <module> from .types import PolygonLike, ValidationError File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/cate/core/types.py", line 44, in <module> import geopandas File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/geopandas/__init__.py", line 4, in <module> from geopandas.io.file import read_file File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/geopandas/io/file.py", line 3, in <module> import fiona File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/fiona/__init__.py", line 69, in <module> from fiona.collection import Collection, BytesCollection, vsi_path File "/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/fiona/collection.py", line 9, in <module> from fiona.ogrext import Iterator, ItemsIterator, KeysIterator ImportError: dlopen(/Users/paulfisher/cate-2.0.0.dev16/lib/python3.6/site-packages/fiona/ogrext.cpython-36m-darwin.so, 2): Library not loaded: @rpath/libncurses.6.dylib Referenced from: /Users/paulfisher/cate-2.0.0.dev16/lib/libspatialite.7.dylib Reason: image not found — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or mute the thread. This message is intended only for the recipient(s) named above. It may contain proprietary information and/or protected content. Any unauthorised disclosure, use, retention or dissemination is prohibited. If you have received this e-mail in error, please notify the sender immediately. ESA applies appropriate organisational measures to protect personal data, in case of data privacy queries, please contact the ESA Data Protection Officer ([email protected]).

[forman]

That solved it!