Tests for Previous Conversations

cypress/e2e/prevConvesations.cy.ts

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+describe("Previous Conversations", () => {
+	beforeEach(() => {
+		cy.visitWebchat();
+	});
+
+	it("is possible to navigate to empty conversation list from Home Screen", () => {
+		cy.initMockWebchat({
+			settings: {
+				homeScreen: {
+					enabled: true,
+					previousConversations: {
+						enabled: true,
+						buttonText: "View previous conversations",
+					},
+				},
+			},
+		});
+		cy.openWebchat();
+		cy.get("button").contains("View previous conversations").click();
+		cy.get(".webchat-prev-conversations-content").should("exist");
+
+		// it should be empty list
+		cy.get(".webchat-prev-conversations-item").should("have.length", 0);
+	});
+
+	it("should list a new conversation", () => {
+		cy.session("default1", () => {
+			const localOptions = {
+				userId: `user-1`,
+				sessionId: `session-1`,
+				channel: `channel-1`,
+			};
+
+			cy.window().then(window => {
+				window.localStorage.clear();
+			});
+
+			cy.visitWebchat();
+			cy.initWebchat(localOptions).openWebchat().startConversation();
+			cy.sendMessage("hello");
+			cy.contains('You said "hello".').should("be.visible");
+
+			// list contains 1 item
+			cy.get("button.webchat-header-back-button").should("exist").click();
+			cy.get("button").contains("Previous conversations").click();
+			cy.get(".webchat-prev-conversations-item").should("have.length", 1);
+
+			// check if conversation persists after page reload
+			cy.reload();
+			cy.initWebchat(localOptions).openWebchat();
+			cy.get("button").contains("Previous conversations").click();
+			cy.get(".webchat-prev-conversations-content").should("exist");
+			cy.get(".webchat-prev-conversations-item").should("have.length", 1);
+		});
+	});
+
+	it("should be possible to continue a previous conversation", () => {
+		cy.session("default2", () => {
+			const localOptions = {
+				userId: `user-1`,
+				sessionId: `session-1`,
+				channel: `channel-1`,
+			};
+
+			cy.window().then(window => {
+				window.localStorage.clear();
+			});
+
+			cy.visitWebchat();
+			cy.initWebchat(localOptions).openWebchat().startConversation();
+			cy.sendMessage("hello");
+			cy.contains('You said "hello".').should("be.visible");
+
+			// list contains 1 item
+			cy.get("button.webchat-header-back-button").should("exist").click();
+			cy.get("button").contains("Previous conversations").click();
+			cy.get(".webchat-prev-conversations-item").should("have.length", 1);
+
+			// go to the first conversation
+			cy.get(".webchat-prev-conversations-item").eq(0).click();
+
+			cy.sendMessage("hello 2");
+			cy.contains('You said "hello 2".').should("be.visible");
+		});
+	});
+
+	it("should not be possible to continue expired previous conversation", () => {
+		cy.session("default3", () => {
+			const localOptions = {
+				userId: `user-1`,
+				sessionId: `session-1`,
+				channel: `channel-1`,
+			};
+
+			const key = [
+				"channel-1",
+				"user-1",
+				"session-1",
+				"5e51fcdc2c10fe4c5267c8a798a7134086f60b62998062af620ed73b096e25bd",
+			];
+
+			cy.window().then(window => {
+				window.localStorage.clear();
+				cy.fixture("prevConversationsExpired.json").then(jsonData => {
+					window.localStorage.setItem(JSON.stringify(key), JSON.stringify(jsonData));
+				});
+			});
+
+			cy.visitWebchat();
+			cy.initWebchat(localOptions).openWebchat();
+			cy.get("button").contains("Previous conversations").click();
+			cy.get(".webchat-prev-conversations-content").should("exist");
+			cy.get(".webchat-prev-conversations-item").should("have.length", 1);
+
+			// go to the first conversation
+			cy.get(".webchat-prev-conversations-item").eq(0).click();
+
+			cy.contains("Conversation ended").should("be.visible");
+			cy.get(".webchat-input").should("not.exist");
+		});
+	});
+});

cypress/fixtures/prevConversationsExpired.json

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+{
+  "messages": [
+     {
+        "text": "hello 2",
+        "source": "user",
+        "timestamp": 1715178199
+     },
+     {
+        "text": "You said \"hello 2\".",
+        "data": {},
+        "traceId": "endpoint-realtimeClient-fake-id",
+        "disableSensitiveLogging": false,
+        "source": "bot",
+        "timestamp": 1715178199
+     }
+  ],
+  "rating": {
+     "hasGivenRating": false,
+     "showRatingScreen": false,
+     "requestRatingScreenTitle": "",
+     "customRatingTitle": "",
+     "customRatingCommentText": "",
+     "requestRatingSubmitButtonText": "",
+     "requestRatingEventBannerText": "",
+     "requestRatingChatStatusBadgeText": ""
+  }
+}