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fix(faq): Missing formal request for RAI for Waivers #984

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merged 3 commits into from
Jan 9, 2025
Merged

fix(faq): Missing formal request for RAI for Waivers #984

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d50435d
add faq section
tiffanyvu Jan 7, 2025
ff3f51b
add space between bullet pts
tiffanyvu Jan 8, 2025
03ddb4c
Merge branch 'main' into missing-waiver-faq
tiffanyvu Jan 9, 2025
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38 changes: 38 additions & 0 deletions react-app/src/features/faq/content/oneMACFAQContent.tsx
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Original file line number Diff line number Diff line change
Expand Up @@ -1377,6 +1377,44 @@ export const oneMACFAQContent: FAQContent[] = [
</>
),
},
{
anchorText: "formal-request-waiver",
question:
"How do I submit a Formal Request for Additional Information (RAI) Response for a Waiver?",
answerJSX: (
<div className="w-full space-y-3">
<p>When necessary, states will receive an RAI via email from CMS.</p>
<ul className="ml-8 list-disc space-y-2">
<li>The state will respond to the RAI through OneMAC.</li>
<li>
A Request for Additional Information (RAI) stops the 90-day clock, is a formal
request for additional information from CMS.
</li>
<li>
Packages pending an official RAI response from the state will have a Status of{" "}
<b>RAI Issued.</b>
</li>
</ul>
<p>
To respond to a Waiver RAI, select the Waiver Tab view from the Package Dashboard.
</p>
<ul className="ml-8 list-disc space-y-2">
<li>
Select the link to the Waiver ID. Packages which are in need of an RAI response from
the state will have a Status of <b>RAI Issued.</b>
</li>
<li>Then, under Package Actions, select the Respond to RAI link.</li>
<li>
After attaching any required files, you may include additional notes prior to
clicking on the submit button.
</li>
<li>
Check your entries, as you cannot edit the submission after you select Submit.
</li>
</ul>
</div>
),
},
{
anchorText: "withdraw-waiver-rai-response",
question: "How do I Withdraw a Formal RAI Response for a Medicaid Waiver?",
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