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Quick delete - app Alma bug. #2

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robynschofield opened this issue Jun 1, 2023 · 5 comments
Open

Quick delete - app Alma bug. #2

robynschofield opened this issue Jun 1, 2023 · 5 comments

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@robynschofield
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We were trying to delete items (using the delete app) from one of our library locations where the item is back to its permanent location but when we do this we get a message such as Could not be withdrawn – This item is on a reading list for course S-EDUC4024-22X08-SP2,S-EDUC4024-22X07-SP2. Which other items were but that item wasn't). I reported this to ExLibris and they think that it is a bug with the app, they stated, using the Quick Delete app, the parameter Override Indicates whether the item should be deleted even if warnings exist. Optional. By default: false. So, even after selecting "Override" it does not allow to delete via the app. This looks like a bug in the app itself.

@ori229
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ori229 commented Jun 1, 2023

I'll take a look. What was the case number?

@robynschofield
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robynschofield commented Jun 1, 2023 via email

@ori229
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ori229 commented Jun 1, 2023

Yes, please. (I work in Ex Libris, and I would like to have a look at the case to have some background)

@robynschofield
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robynschofield commented Jun 1, 2023 via email

@ori229
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ori229 commented Jun 27, 2023

We were not able to reproduce (on a local QA server that has data similar to yours).
Perhaps you have a barcode of an item (which the app doesn't delete, even with "override") that we can try to delete on your production or sandbox?

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