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[$250] mWeb - Sign In - Using device back button after onboarding, leads to "It's not here" page. #57080

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mitarachim opened this issue Feb 19, 2025 · 19 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Engineering External Added to denote the issue can be worked on by a contributor Help Wanted Apply this label when an issue is open to proposals by contributors

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@mitarachim
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mitarachim commented Feb 19, 2025

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Version Number: 9.1.1-0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: N/A
If this was caught during regression testing, add the test name, ID and link from TestRail: N/A
Email or phone of affected tester (no customers): [email protected]
Issue reported by: Applause Internal Team
Device used: Motorola MotoG60 - Android 12 - Chrome
App Component: Left Hand Navigation (LHN)

Action Performed:

  1. Open the staging.new.expensify.com website.
  2. Sign in with a new account.
  3. Complete the onboarding modal.
  4. Once redirected to inbox, use device back button twice.
  5. Check the website behaviour with this action.

Expected Result:

No action should be triggered on website when using device back button when the user just completed the onboarding modal.

Actual Result:

User is redirected to a "It´s not here. This chat doesn´t exist" page, when using device back button after completing onboarding modal.

Workaround:

Unknown

Platforms:

  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6747540_1739949580011.Join.mp4

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Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~021892152332465328244
  • Upwork Job ID: 1892152332465328244
  • Last Price Increase: 2025-02-26
Issue OwnerCurrent Issue Owner: @allroundexperts
@mitarachim mitarachim added Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 DeployBlocker Indicates it should block deploying the API DeployBlockerCash This issue or pull request should block deployment labels Feb 19, 2025
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melvin-bot bot commented Feb 19, 2025

Triggered auto assignment to @twisterdotcom (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

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melvin-bot bot commented Feb 19, 2025

Triggered auto assignment to @lakchote (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

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melvin-bot bot commented Feb 19, 2025

💬 A slack conversation has been started in #expensify-open-source

@github-actions github-actions bot added Engineering Hourly KSv2 and removed Daily KSv2 labels Feb 19, 2025
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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@lakchote
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@mitarachim for the future please assign the correct device on which the bug occurs on, it's not mWeb Android from what it seems from your video. Is it occurring on Android Standalone and HybridApp or not?

@mitarachim
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mitarachim commented Feb 19, 2025

@lakchote as in video the issue occurring on mWeb-Android -chrome.
issue not reproduce in Android Standalone and HybridApp

@lakchote
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@lakchote as in video the issue occurring on mWeb-Android -chrome. issue not reproduce in Android Standalone and HybridApp

Thanks for the confirmation! Going to make it External then and demote from being a blocker.

@lakchote lakchote added External Added to denote the issue can be worked on by a contributor Daily KSv2 and removed DeployBlockerCash This issue or pull request should block deployment Hourly KSv2 DeployBlocker Indicates it should block deploying the API labels Feb 19, 2025
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melvin-bot bot commented Feb 19, 2025

Job added to Upwork: https://www.upwork.com/jobs/~021892152332465328244

@melvin-bot melvin-bot bot changed the title mWeb - Sign In - Using device back button after onboarding, leads to "It´s not here" page. [$250] mWeb - Sign In - Using device back button after onboarding, leads to "It´s not here" page. Feb 19, 2025
@melvin-bot melvin-bot bot added the Help Wanted Apply this label when an issue is open to proposals by contributors label Feb 19, 2025
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melvin-bot bot commented Feb 19, 2025

Triggered auto assignment to Contributor-plus team member for initial proposal review - @allroundexperts (External)

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melvin-bot bot commented Feb 24, 2025

@twisterdotcom, @lakchote, @allroundexperts Eep! 4 days overdue now. Issues have feelings too...

@melvin-bot melvin-bot bot added the Overdue label Feb 24, 2025
@lakchote
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Not overdue, waiting for proposals.

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melvin-bot bot commented Feb 26, 2025

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

@twisterdotcom twisterdotcom changed the title [$250] mWeb - Sign In - Using device back button after onboarding, leads to "It´s not here" page. [$250] mWeb - Sign In - Using device back button after onboarding, leads to "It's not here" page. Feb 26, 2025
@twisterdotcom
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Posted in OS Slack: https://expensify.enterprise.slack.com/archives/C01GTK53T8Q/p1740610878035389

@melvin-bot melvin-bot bot removed the Overdue label Feb 26, 2025
@NJ-2020
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NJ-2020 commented Feb 27, 2025

@allroundexperts Were you able to reproduce this issue?

I couldn't reproduce this issue on Android emulator

@lakchote
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@allroundexperts Were you able to reproduce this issue?

I couldn't reproduce this issue on Android emulator

It seems to be on mWeb and not on Android devices as per this comment

@NJ-2020
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NJ-2020 commented Feb 27, 2025

Yes, I've tried on mWeb

@allroundexperts
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I wasn't able to reproduce this either.

@lakchote
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lakchote commented Mar 3, 2025

I've asked for a QA retest.

@lakchote
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lakchote commented Mar 3, 2025

QA confirmed here that it's working now. Closing the issue.

@lakchote lakchote closed this as completed Mar 3, 2025
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