Show 'Report physical card loss/damage' option for physical cards, regardless of activation status #55767

Shahidullah-Muffakir · 2025-01-26T04:37:34Z

Explanation of Change

Previously, the option Report physical card loss/damage was only shown if the card's status was "open." With this change, the option will now be displayed for any physical card that is shown, regardless of its activation status. The only time the option won't appear is if the card's state is STATE_NOT_ISSUED.

Fixed Issues

$ #55189
PROPOSAL: #55189 (comment)

Tests

Assigned a physical card with different statuses:
1. STATE_NOT_ISSUED
2. OPEN
3. NOT_ACTIVATED
4. STATE_SUSPENDED

Run this in the console(One by one for each status)

Onyx.merge('cardList', {
    '21534538': {
        accountID: 1,
        bank: 'Expensify Card',
        cardID: 21534538,
        domainName: 'expensify-policy1.exfy',
        nameValuePairs: {cardTitle: ' STATE_NOT_ISSUED', isVirutal: false, issuedBy: 18974130},
        isVirtual: false,
        lastFourPAN: '',
        state: 2,
    },
    '21534538': {
        accountID: 1,
        bank: 'Expensify Card',
        cardID: 21534538,
        domainName: 'expensify-policy1.exfy',
        nameValuePairs: {cardTitle: 'OPEN', isVirutal: false, issuedBy: 18974130},
        isVirtual: false,
        lastFourPAN: '',
        state: 3,
    },
    '21534538': {
        accountID: 1,
        bank: 'Expensify Card',
        cardID: 21534538,
        domainName: 'expensify-policy1.exfy',
        nameValuePairs: {cardTitle: '  NOT_ACTIVATED:', isVirutal: false, issuedBy: 18974130},
        isVirtual: false,
        lastFourPAN: '',
        state: 4,
    },
    '21534538': {
        accountID: 1,
        bank: 'Expensify Card',
        cardID: 21534538,
        domainName: 'expensify-policy1.exfy',
        nameValuePairs: {cardTitle: ' STATE_SUSPENDED ', isVirutal: false, issuedBy: 18974130},
        isVirtual: false,
        lastFourPAN: '',
        state: 7,
    },
});

In the Wallet page, in the Assigned Cards section, verify that the "Report physical card loss/damage" option is shown for the following statuses:
1. OPEN
2. NOT_ACTIVATED
Verify that the "Report physical card loss/damage" option is NOT shown for the STATE_NOT_ISSUED status.

Verify that no errors appear in the JS console

Offline tests

Assigned a physical card with different statuses:
1. STATE_NOT_ISSUED
2. OPEN
3. NOT_ACTIVATED
4. STATE_SUSPENDED
In the Wallet page, in the Assigned Cards section, verify that the "Report physical card loss/damage" option is shown for the following statuses:
1. OPEN
2. NOT_ACTIVATED
Verify that the "Report physical card loss/damage" option is NOT shown for the STATE_NOT_ISSUED status.

QA Steps

Join a workspace with the Expensify Card enabled
As a workspace member, get assigned a physical Expensify Card
Open the Wallet page
In the Assigned Cards section, click the newly assigned card
Verify the "Report physical card loss/damage" option is shown while the card is still in state: NOT_ACTIVATED

Verify that no errors appear in the JS console

PR Author Checklist

Screenshots/Videos

Android: Native

Android: mWeb Chrome

iOS: Native

ios.20native-4.mp4

iOS: mWeb Safari

MacOS: Chrome / Safari

maco.20safari.mp4

MacOS: Desktop

desktoop.mp4

…gardless of activation status

melvin-bot · 2025-01-26T04:37:39Z

@paultsimura Please copy/paste the Reviewer Checklist from here into a new comment on this PR and complete it. If you have the K2 extension, you can simply click: [this button]

paultsimura · 2025-01-26T15:11:18Z

Reviewer Checklist

I have verified the author checklist is complete (all boxes are checked off).
I verified the correct issue is linked in the ### Fixed Issues section above
I verified testing steps are clear and they cover the changes made in this PR
- I verified the steps for local testing are in the Tests section
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- I verified the steps cover any possible failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
- I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
I checked that screenshots or videos are included for tests on all platforms
I included screenshots or videos for tests on all platforms
I verified tests pass on all platforms & I tested again on:
- Android: Native
- Android: mWeb Chrome
- iOS: Native
- iOS: mWeb Safari
- MacOS: Chrome / Safari
- MacOS: Desktop
If there are any errors in the console that are unrelated to this PR, I either fixed them (preferred) or linked to where I reported them in Slack
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- I verified that any callback methods that were added or modified are named for what the method does and never what callback they handle (i.e. toggleReport and not onIconClick).
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- I verified any copy / text shown in the product is localized by adding it to src/languages/* files and using the translation method
- I verified all numbers, amounts, dates and phone numbers shown in the product are using the localization methods
- I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
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- A similar component doesn't exist in the codebase
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If any new file was added I verified that:
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- A similar style doesn't already exist
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If the PR modifies code that runs when editing or sending messages, I tested and verified there is no unexpected behavior for all supported markdown - URLs, single line code, code blocks, quotes, headings, bold, strikethrough, and italic.
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I have checked off every checkbox in the PR reviewer checklist, including those that don't apply to this PR.

Screenshots/Videos

Android: Native

Android.webm

Android: mWeb Chrome

chrome.webm

iOS: Native

Simulator.Screen.Recording.-.iPhone.15.Pro.-.2025-01-26.at.16.05.13.mp4

iOS: mWeb Safari

Simulator.Screen.Recording.-.iPhone.15.Pro.-.2025-01-26.at.16.05.36.mp4

MacOS: Chrome / Safari

Screen.Recording.2025-01-26.at.15.59.35.mov

MacOS: Desktop

Screen.Recording.2025-01-26.at.16.08.12.mov

paultsimura

That is a nice, clean solution, thanks 👍
Also, good job differentiating Tests and QA Steps in this case.

Please make the QA steps more straightforward for QA flow, like this (because I doubt there is a clear way to reproduce all different card statuses during QA):

Join a workspace with the Expensify Card enabled
As a workspace member, get assigned a physical Expensify Card
Open the Wallet page
In the Assigned Cards section, click the newly assigned card
Verify the "Report physical card loss/damage" option is shown while the card is still in state: NOT_ACTIVATED

Shahidullah-Muffakir · 2025-01-26T16:01:38Z

That is a nice, clean solution, thanks 👍 Also, good job differentiating Tests and QA Steps in this case.

Please make the QA steps more straightforward for QA flow, like this (because I doubt there is a clear way to reproduce all different card statuses during QA):

Join a workspace with the Expensify Card enabled

As a workspace member, get assigned a physical Expensify Card

Open the Wallet page

In the Assigned Cards section, click the newly assigned card

Verify the "Report physical card loss/damage" option is shown while the card is still in state: NOT_ACTIVATED

Thanks! Updated the QA steps as suggested.

Shahidullah-Muffakir · 2025-01-26T16:11:41Z

@paultsimura Just to confirm the expected behaviour, with the new changes, the Report physical card loss/damage option is shown if the card state is STATE_SUSPENDED. Is it the same in OD? Is this correct?
c.c @cristipaval

paultsimura · 2025-01-26T16:25:57Z

Just to confirm the expected behaviour, with the new changes, the Report physical card loss/damage option is shown if the card state is STATE_SUSPENDED. Is it the same in OD? Is this correct?

@twisterdotcom maybe you could also help as you reported the issue.

cristipaval · 2025-01-27T11:32:25Z

I see in the OldDot front-end code that we have the following states:

Card.STATE_NOT_ISSUED
Card.STATE_OPEN
Card.STATE_NOT_ACTIVATED
Card.STATE_DEACTIVATED
Card.STATE_SUSPENDED

The user can click the Request New Card button on a physical card if that card has one of the OPEN or NOT_ACTIVATED states. And when the user clicks the button, the following modal shows:

So I would imagine that we want to show the report option in NewDot when the card is in OPEN or NOT_ACTIVATED state.

cc @twisterdotcom and maybe @joekaufmanexpensify for confirmation 🙏

twisterdotcom · 2025-01-27T12:11:34Z

I would imagine that we want to show the report option in NewDot when the card is in OPEN or NOT_ACTIVATED state.

@cristipaval that is exactly correct. I believe we only show it now for the OPEN state and we want to show it for NOT_ACTIVATED as well in newDot.

It should not show for STATE_NOT_ISSUED or STATE_SUSPENDED

paultsimura · 2025-01-27T12:13:03Z

Nice. @Shahidullah-Muffakir could you please update accordingly?

paultsimura

Removing approval for now.

Shahidullah-Muffakir · 2025-01-27T14:29:08Z

Thank you for confirming, I'll add the changes.

…state is either open or not_activated

Shahidullah-Muffakir · 2025-01-27T15:25:44Z

@paultsimura I've added the changes, thank you.

paultsimura · 2025-01-27T16:08:33Z

Adding screenshots as a confirmation.

NOT_ACTIVATED:

OPEN:

Other statuses:

paultsimura

LGTM ✔️

OSBotify · 2025-01-30T11:18:59Z

✋ This PR was not deployed to staging yet because QA is ongoing. It will be automatically deployed to staging after the next production release.

github-actions · 2025-01-31T07:02:22Z

🚀 Deployed to staging by https://github.com/cristipaval in version: 9.0.93-0 🚀

platform	result
🤖 android 🤖	cancelled 🔪
🖥 desktop 🖥	success ✅
🍎 iOS 🍎	cancelled 🔪
🕸 web 🕸	success ✅
🤖🔄 android HybridApp 🤖🔄	cancelled 🔪
🍎🔄 iOS HybridApp 🍎🔄	cancelled 🔪

twisterdotcom · 2025-01-31T10:02:26Z

Why were so many of the deploys canceled?

github-actions · 2025-02-03T23:07:32Z

🚀 Deployed to production by https://github.com/roryabraham in version: 9.0.93-3 🚀

platform	result
🤖 android 🤖	true ❌
🖥 desktop 🖥	success ✅
🍎 iOS 🍎	success ✅
🕸 web 🕸	success ✅
🤖🔄 android HybridApp 🤖🔄	failure ❌
🍎🔄 iOS HybridApp 🍎🔄	failure ❌

twisterdotcom · 2025-02-03T23:19:11Z

Do we care that this failed to deploy to some platforms?

paultsimura · 2025-02-04T10:21:22Z

AFAIK, this PR was reverted: https://expensify.slack.com/archives/C01GTK53T8Q/p1738321390817309

Show 'Report Physical Card Loss/Damage' option for physical cards, re…

f84e031

…gardless of activation status

Shahidullah-Muffakir requested a review from a team as a code owner January 26, 2025 04:37

melvin-bot bot requested review from paultsimura and removed request for a team January 26, 2025 04:37

paultsimura approved these changes Jan 26, 2025

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paultsimura suggested changes Jan 27, 2025

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Shahidullah-Muffakir added 2 commits January 27, 2025 20:12

don't show the 'Report physical card loss/damage' for suspended card

cd55165

only show the 'Report physical card loss/damage' option if the card …

d742912

…state is either open or not_activated

paultsimura approved these changes Jan 27, 2025

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cristipaval approved these changes Jan 30, 2025

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cristipaval merged commit c3b2f3a into Expensify:main Jan 30, 2025
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github-actions bot mentioned this pull request Jan 31, 2025

Deploy Checklist: New Expensify 2025-01-31 #56137

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[CP Staging] Revert "Show 'Report physical card loss/damage' option for physical cards, regardless of activation status" #56152

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[$250] No option to report physical card damaged or stolen before it's activated #55189

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Show 'Report physical card loss/damage' option for physical cards, regardless of activation status #55767

Show 'Report physical card loss/damage' option for physical cards, regardless of activation status #55767

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Show 'Report physical card loss/damage' option for physical cards, regardless of activation status #55767

Show 'Report physical card loss/damage' option for physical cards, regardless of activation status #55767

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Shahidullah-Muffakir commented Jan 26, 2025 • edited Loading

Explanation of Change

Fixed Issues

Tests

Offline tests

QA Steps

PR Author Checklist

Screenshots/Videos

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paultsimura commented Jan 26, 2025

Reviewer Checklist

Screenshots/Videos

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