Develop a mobile app chat feature that uses Genesys Cloud open messaging, AWS services, and the Ionic framework

View the Develop chat functionality for mobile apps using Open messaging integration in Genesys Cloud, AWS services, and Ionic framework blueprint.

This Genesys Cloud Developer Blueprint explains how to develop a simple bidirectional chat feature within a mobile app by using the Genesys Cloud open messaging integration, AWS services, and the Ionic framework. Add or extend this chat functionality in an existing mobile app. The chat feature enables your contact center agents to communicate directly with your customers.

You can view the complete blueprint and download the sample files from here.