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The Spotlight interface never stops flashing on notifications. #102

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Bapt-oune opened this issue Jul 17, 2023 · 33 comments
Open

The Spotlight interface never stops flashing on notifications. #102

Bapt-oune opened this issue Jul 17, 2023 · 33 comments
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@Bapt-oune
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I received my new Volla X23.

I have an issue with the spotlight interface, when I activate it and I get a notification, the spotlight interface start flashing well. But, after cleaning or opening the notification, it never stops flashing.

Thank you.

@wurzer
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wurzer commented Jul 17, 2023

Hello, please reset the Volla app/launcher

@wurzer wurzer closed this as completed Jul 17, 2023
@Bapt-oune
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Done.
I'll keep you posted here.

@Bapt-oune
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Hello,

Resetting the volla laucher corrects the problem only for a short time.

@wurzer
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wurzer commented Jul 18, 2023

Sorry, I missunderstood your initial post. You mean the LED circle is pulsating? Please note, that the LED circle has multiple functions or semantics. It shows for instance the loading status. You can toggle the different features in the system settings.

@Bapt-oune
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The circle flashes slowly. (like breaths)
I've set it to only torch and notifications.

The notification function is normal at first, but after a while it won't stop.

I had to deactivate it completely for it to stop.

@wurzer
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wurzer commented Jul 18, 2023

What was the causing feature respectively toggle?

@Bapt-oune
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Bapt-oune commented Jul 18, 2023 via email

@wurzer
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wurzer commented Jul 18, 2023

I mean the spotlight settings, not the notification settings. With spotlight feature did you need to disable to solve the reported issue?

@Bapt-oune
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The entire spotlight system.

I need to disable it to stop it.
And wait a moment.
If I re-enable it just after disable, it continues pulsating

@Bapt-oune
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The problem does not always occur.

I can have several notifications without worries, but there will be one that will block the spotlight interface in the pulsating loop

No matter the source of the notification (not sure)

@wurzer
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wurzer commented Jul 18, 2023

Please note, that hte spotlight ring is pulsating

  • if any audio source is played
  • if the device is charging (the circle is completed according the charging percentage)
  • if you have a missed notification like call

@Bapt-oune
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Bapt-oune commented Jul 18, 2023 via email

@wurzer
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wurzer commented Jul 19, 2023

Ok, can you find our, which of the three settings did cause the effect?

@Bapt-oune
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Hello,

I have the problem now, and disabling everything.

Animation continue.

I see that the LED on the front rests on as well.

Is it possible to send you logs?

Screenshot_20230719-104315_Trebuchet 1

@Bapt-oune
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Front led just turns off now after connect / disconnect USB wire to send the screenshot…

@wurzer
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wurzer commented Jul 19, 2023

To avoid missunderstandings: You are talking about the LED Spotlight rinng, not the flashlight on the backside? The front has also a notification LED.

@wurzer wurzer reopened this Jul 19, 2023
@Bapt-oune
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I had opened the issue for the spotlight ring around the cameras and flashlight.

The notification up front in my previous post is a new symptom.

@Bapt-oune
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I give you a debug logcat, I extracted it via adb

logcat-debug.txt

@wurzer
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wurzer commented Jul 19, 2023

Unfortunately I don't understand the issue. If you deactivate the all functions of the spotlight ring, no light is visible as expected. If you activate some of the functions the light is available also as expected. So which toggle causes an unexpected behaviour? Is it the notification toggle? And you realized, that the light never disappears after a missed notification even if you delete the notification?

@Bapt-oune
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So which toggle causes an unexpected behaviour? Is it the notification toggle?
And you realized, that the light never disappears after a missed notification even if you delete the notification?

When I activate the notification toggle > no light
get notification > circle pulsate.

Remove notification > circle stay pulsating.

The system work fine some time, but after a moment the circle never stop pulsating.

Only reboot or toggle off spotlight system to stop the circle light.

I'm sorry if I'm not clear enough.

@wurzer
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wurzer commented Jul 19, 2023

@erfanoabdi Can you have a look at it? I'll try to reproduce it.

@Bapt-oune
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Hello,

I think I found something.
I had the problem this morning.
I've changed the bubble notifications features for Facebook Messenger, and the circle turns off.
(Allow Messenger to show bubbles in phone settings)
I keep watching.

I'm not sure if it's related.


For the front LED. I can reproduce the issue.
When I pick up a call with the screen locked, the LED turns on.
After hangup, the LED stays Solid.

I can turn it off by plugging / unplugging the phone

If I don't pick up, the LED stays solid while the screen is awake.
when screen turn off, the LED flash for the missed call.
clear the notification > LED stop flashing.

Maybe open another issue for this ?

@Bapt-oune
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Bapt-oune commented Jul 20, 2023

Hello,

I think I found something. I had the problem this morning. I've changed the bubble notifications features for Facebook Messenger, and the circle turns off. (Allow Messenger to show bubbles in phone settings) I keep watching.

I'm not sure if it's related.

Wrong way, issue still present this afternoon.

Ringing the phone causes the call animation, which negates the issue.

@wurzer
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wurzer commented Jul 23, 2023

What do you mean by "the LED stays solid"?
have you turned on any other funktions for the described steps?

@Bapt-oune
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The LED remain on*

have you turned on any other funktions for the described steps?

No, see enclosure

For the spotlight ring, I disable it, it's unusable in this state. Maybe I have an app which causes the problem.

Screenshot_20230724-151734_Trebuchet 1

@Achim242
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For general information.
If you have set up a work profile, e.g. using SHELTER, you must also deactivate the Spotlight Ring there, if you do not want it to be active.
It is not enough to deactivate it in the personal profile.
I found this out myself on the X23.

@wurzer
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wurzer commented Oct 22, 2023

I strongly recommend, not to user shelter or similar apps, that manages the devices. For securoty reasons we will never recommend or officially support system extensions.

@Lotechus
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Lotechus commented Apr 3, 2024

I am also having this issue on the newest version. It only happens if spotlight ring is set to notify of messages. It will work a few times properly but eventually will keep slow pulsing the spotlight ring even after all motivations are cleared. If does not seem to be related to any app as I have most of them disabled for the spotlight ring excepting email, msgs and phone. Turning off the ring will stop the pulsing however turning it back on, or only turning off messages it will keep pulsing until I restart the device.

@wurzer
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wurzer commented Apr 14, 2024

Should be fixed now

@wurzer wurzer closed this as completed Apr 14, 2024
@Lotechus
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Lotechus commented Apr 14, 2024 via email

@wurzer
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wurzer commented Apr 20, 2024

It's not reproducable any more with Volla OS 13

@Lotechus
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Lotechus commented Apr 20, 2024 via email

@wurzer wurzer reopened this Apr 21, 2024
@wurzer
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wurzer commented Apr 21, 2024

You are right, the issue re-appeared

@wurzer wurzer added the bug Something isn't working label Apr 21, 2024
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