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explain what info to send for installation support #8198 #8390

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merged 1 commit into from
Feb 7, 2022

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@pdurbin pdurbin commented Feb 2, 2022

What this PR does / why we need it:

Currently we don't always get the info we need from people who are having trouble installing Dataverse.

Which issue(s) this PR closes:

Closes #8198

Special notes for your reviewer:

Did I miss anything?

Suggestions on how to test this:

Build the docs. Did I miss anything?

Does this PR introduce a user interface change? If mockups are available, please link/include them here:

No.

Is there a release notes update needed for this change?:

No.

Additional documentation:

None.

@scolapasta scolapasta assigned sekmiller and scolapasta and unassigned sekmiller Feb 2, 2022
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Seems straightforward enough addition to docs.

@scolapasta scolapasta removed their assignment Feb 7, 2022
@kcondon kcondon self-assigned this Feb 7, 2022
@kcondon kcondon merged commit 88342f9 into develop Feb 7, 2022
@kcondon kcondon deleted the 8198-install-support branch February 7, 2022 20:14
@pdurbin pdurbin added this to the 5.10 milestone Feb 18, 2022
donsizemore pushed a commit to uncch-rdmc/dataverse that referenced this pull request Apr 14, 2022
qqmyers added a commit to GlobalDataverseCommunityConsortium/dataverse that referenced this pull request Apr 14, 2022
…sor_version_update

IQSS#8390 Counter Processor v0.1.04 requires Python 3.7 or higher.
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Successfully merging this pull request may close these issues.

Clarify what logs, output, and other info to send to support and/or community when installation fails
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