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Merge pull request #6838 from ORCID/8734-update-the-registry-emails-t…
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…o-remove-links-to-the-support-team-emails-and-forms

8734 update the registry emails to remove links to the support team emails and forms
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@amontenegro
amontenegro authored Jul 31, 2023
2 parents 6bf526a + f4c2ad9 commit 5de79ff
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3 changes: 2 additions & 1 deletion orcid-core/src/main/resources/i18n/email_deactivate_en.properties
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Expand Up @@ -8,7 +8,8 @@ email.deactivate.you_have_requested.2=Please click on the following link to comp
email.deactivate.gdpr_if_you_do_not=If you do not want to deactivate your account, then do not click on the link, and your account will remain active.
email.deactivate.please_note.1=Please note that, after your account is deactivated, your ORCID iD will continue to be stored in our database. All other data will be deleted from your record, except for your email address, which will be stored separately in a private
email.deactivate.please_note.2=hashed
email.deactivate.please_note.3=file that is not in the Registry. We keep this information to ensure that we don't assign the same identifier to another person. You can reactivate your ORCID iD at any time by entering your email address on the ORCID registration form.
email.deactivate.please_note.3=file that is not in the Registry and, in line with requirements set out by GDPR. We keep this information to ensure that we don't assign the same identifier to another person.
email.deactivate.more_info=For more information on deactivating your account, please see:
email.deactivate.if_you_did=If you did not request account deactivation, please contact ORCID Support at
email.deactivate.gdpr_or_by_replying=or by replying to this email.
email.deactivate.reactivate_anytime=You can reactivate your ORCID iD at any time by entering your email address on the ORCID registration form. For more information on deactivating your account, please see:
8 changes: 1 addition & 7 deletions orcid-core/src/main/resources/i18n/email_locked_en.properties
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@@ -1,6 +1,6 @@
#locked_orcid_email.ftl
#################################################
## Used on:
## Used on:
# locked_orcid_email


Expand All @@ -22,9 +22,3 @@ email.locked.if_you_believe=If you believe your record was locked in error pleas

email.locked.if_you_believe_html=If you believe your record was locked in error please contact us at\n\
<a href="https://support.orcid.org/hc/en-us/requests/new">https://support.orcid.org/hc/en-us/requests/new</a> so that we can review your information and reactivate your record.\n

email.locked.orcid_registry_provides_identifiers=The ORCID Registry provides identifiers for individual researchers.\n\
Registrations and records for business, organizations, and advertising content are not allowed.
email.locked.please_see=Please see our
email.locked.terms_of_use=terms of use
email.locked.further_information=for further information.
2 changes: 1 addition & 1 deletion orcid-core/src/main/resources/i18n/email_welcome_en.properties
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Expand Up @@ -57,5 +57,5 @@ email.welcome.thank_you_for_creating=Thank you for creating your ORCID identifie
email.welcome.full_orcid_and_link_public=, and your full ORCID iD and the link to your public record is
email.welcome.please_verify_your_email=Please verify your email address to complete your registration and gain access to manually edit your record: click the following link and sign into your ORCID record. If you can't click the link, copy and paste it into your browser's address bar.
email.welcome.please_visit_your=Please visit our
email.welcome.researcher_home_page=researcher home page
email.welcome.researcher_homepage=researcher homepage
email.welcome.for_more_information=for more information on how to get the most out of your ORCID record.
2 changes: 2 additions & 0 deletions orcid-core/src/main/resources/org/orcid/core/template/deactivate_orcid_email.ftl
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Expand Up @@ -11,4 +11,6 @@ ${baseUri}${deactivateUrlEndpoint}?lang=${locale}

<@emailMacros.msg "email.deactivate.please_note.1" /> <@emailMacros.msg "email.deactivate.please_note.2" /> (https://en.wikipedia.org/wiki/Cryptographic_hash_function) <@emailMacros.msg "email.deactivate.please_note.3" />

<@emailMacros.msg "email.deactivate.reactivate_anytime" /> <a href="https://support.orcid.org/hc/articles/360006973813" rel="noopener noreferrer" target="_blank">https://support.orcid.org/hc/articles/360006973813</a>

<#include "email_footer.ftl"/>
3 changes: 3 additions & 0 deletions orcid-core/src/main/resources/org/orcid/core/template/deactivate_orcid_email_html.ftl
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Expand Up @@ -20,6 +20,9 @@
<p style="font-family: arial, helvetica, sans-serif; font-size: 15px; color: #494A4C;">
<@emailMacros.msg "email.deactivate.please_note.1" /> <a href="https://en.wikipedia.org/wiki/Cryptographic_hash_function" rel="noopener noreferrer" target="_blank"><@emailMacros.msg "email.deactivate.please_note.2" /></a> <@emailMacros.msg "email.deactivate.please_note.3" />
</p>
<p style="font-family: arial, helvetica, sans-serif; font-size: 15px; color: #494A4C;">
<@emailMacros.msg "email.deactivate.reactivate_anytime" /> <a href="https://support.orcid.org/hc/articles/360006973813" rel="noopener noreferrer" target="_blank">https://support.orcid.org/hc/articles/360006973813</a>
</p>
<#include "email_footer_html.ftl"/>
</div>
</body>
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4 changes: 2 additions & 2 deletions orcid-core/src/main/resources/org/orcid/core/template/email_removed.ftl
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@@ -1,7 +1,7 @@
<#import "email_macros.ftl" as emailMacros />

<@emailMacros.msg "email.email_removed.the_primary" />
<@emailMacros.msg "email.email_removed.the_primary" />

<@emailMacros.msg "email.email_removed.while.1" /><@emailMacros.space />${baseUri}/${orcid}<@emailMacros.msg "email.email_removed.while.2" />
<@emailMacros.msg "email.email_removed.while.1" /><@emailMacros.space /><a href="${baseUri}/${orcid}">${baseUri}/${orcid}</a><@emailMacros.msg "email.email_removed.while.2" />

<#include "email_footer.ftl"/>
2 changes: 1 addition & 1 deletion orcid-core/src/main/resources/org/orcid/core/template/email_removed_html.ftl
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Expand Up @@ -13,7 +13,7 @@
<@emailMacros.msg "email.email_removed.the_primary" />
</p>
<p style="font-family: arial, helvetica, sans-serif; font-size: 15px; color: #494A4C;">
<@emailMacros.msg "email.email_removed.while.1" /><@emailMacros.space /><a href="">${baseUri}/${orcid}</a><@emailMacros.msg "email.email_removed.while.2" />
<@emailMacros.msg "email.email_removed.while.1" /><@emailMacros.space /><a href="${baseUri}/${orcid}">${baseUri}/${orcid}</a><@emailMacros.msg "email.email_removed.while.2" />
</p>
<#include "email_footer_html.ftl"/>
</div>
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13 changes: 11 additions & 2 deletions orcid-core/src/main/resources/org/orcid/core/template/locked_orcid_email.ftl
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Expand Up @@ -2,11 +2,20 @@
<@emailMacros.msg "email.common.dear" /><@emailMacros.space />${emailName}<@emailMacros.msg "email.common.dear.comma" />

<#if features["HTTPS_IDS"]?? && features["HTTPS_IDS"]>
<@emailMacros.msg "email.locked.this_is_an_important_message.1" />${baseUri}/${orcid}?lang=${locale}<@emailMacros.msg "email.locked.this_is_an_important_message.2" />
<@emailMacros.msg "email.locked.this_is_an_important_message.1" />${baseUri}/${orcid}?lang=${locale}<@emailMacros.msg "email.locked.this_is_an_important_message.2" />
<#else>
<@emailMacros.msg "email.locked.this_is_an_important_message.1" />${baseUriHttp}/${orcid}?lang=${locale}<@emailMacros.msg "email.locked.this_is_an_important_message.2" />
</#if>

<@emailMacros.msg "email.locked.orcid_registry_provides_identifiers" /><@emailMacros.space /><@emailMacros.msg "email.locked.please_see" /><@emailMacros.space /><a href="https://info.orcid.org/terms-of-use/"><@emailMacros.msg "email.locked.terms_of_use" /></a><@emailMacros.space /><@emailMacros.msg "email.locked.further_information" />
<@emailMacros.msg "email.locked.the_orcid_registry_provides" />

<@emailMacros.msg "email.locked.if_you_believe" />

<@emailMacros.msg "email.common.warm_regards" />
<@emailMacros.msg "email.common.need_help.description.2.href" />


${baseUri}/home?lang=${locale}

<@emailMacros.msg "email.common.you_have_received_this_email" />
<#include "email_footer.ftl"/>
50 changes: 34 additions & 16 deletions orcid-core/src/main/resources/org/orcid/core/template/locked_orcid_email_html.ftl
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Expand Up @@ -8,19 +8,37 @@
<body>
<div style="padding: 20px; padding-top: 0px;">
<img src="https://orcid.org/sites/all/themes/orcid/img/orcid-logo.png" alt="ORCID.org"/>
<hr />
<p style="font-family: arial, helvetica, sans-serif; font-size: 15px; color: #494A4C;">
<#if features["HTTPS_IDS"]?? && features["HTTPS_IDS"]>
<@emailMacros.msg "email.locked.this_is_an_important_message.1" /><a href="${baseUri}/${orcid}?lang=${locale}">${baseUri}/${orcid}</a><@emailMacros.msg "email.locked.this_is_an_important_message.2" />
<#else>
<@emailMacros.msg "email.locked.this_is_an_important_message.1" /><a href="${baseUriHttp}/${orcid}?lang=${locale}">${baseUriHttp}/${orcid}</a><@emailMacros.msg "email.locked.this_is_an_important_message.2" />
</#if>
</p>
<p style="font-family: arial, helvetica, sans-serif; font-size: 15px; color: #494A4C;">
<@emailMacros.msg "email.locked.orcid_registry_provides_identifiers" /><@emailMacros.space /><@emailMacros.msg "email.locked.please_see" /><@emailMacros.space /><a href="https://info.orcid.org/terms-of-use/"><@emailMacros.msg "email.locked.terms_of_use" /></a><@emailMacros.space /><@emailMacros.msg "email.locked.further_information" />
</p>
<#include "email_footer_html.ftl"/>
</div>
</body>
</html>
</#escape>
<hr />
<span style="font-family: arial, helvetica, sans-serif; font-size: 15px; color: #494A4C; font-weight: bold;">
<@emailMacros.msg "email.common.dear" /><@emailMacros.space />${emailName}<@emailMacros.msg "email.common.dear.comma" />
</span>
<p style="font-family: arial, helvetica, sans-serif; font-size: 15px; color: #494A4C;">
<#if features["HTTPS_IDS"]?? && features["HTTPS_IDS"]>
<@emailMacros.msg "email.locked.this_is_an_important_message.1" /><a href="${baseUri}/${orcid}?lang=${locale}">${baseUri}/${orcid}</a><@emailMacros.msg "email.locked.this_is_an_important_message.2" />
<#else>
<@emailMacros.msg "email.locked.this_is_an_important_message.1" /><a href="${baseUriHttp}/${orcid}?lang=${locale}">${baseUriHttp}/${orcid}</a><@emailMacros.msg "email.locked.this_is_an_important_message.2" />
</#if>
</p>
<p style="font-family: arial, helvetica, sans-serif; font-size: 15px; color: #494A4C;">
<@emailMacros.msg "email.locked.the_orcid_registry_provides" />
</p>
<p style="font-family: arial, helvetica, sans-serif; font-size: 15px; color: #494A4C;">
<@emailMacros.msg "email.locked.if_you_believe_html" />
</p>
<p style="font-family: arial, helvetica, sans-serif;font-size: 15px;color: #494A4C; white-space: pre;">
<@emailMacros.msg "email.common.warm_regards" />
<a href='<@emailMacros.msg "email.common.need_help.description.2.href" />' target="orcid.contact_us"><@emailMacros.msg "email.common.need_help.description.2.href" /></a>
</p>
<p style="font-family: arial, helvetica, sans-serif;font-size: 15px;color: #494A4C;">
<a href="${baseUri}/home?lang=${locale}">${baseUri}/</a>
</p>
<p style="font-family: arial, helvetica, sans-serif;font-size: 15px;color: #494A4C;">
<@emailMacros.msg "email.common.you_have_received_this_email" />
</p>
<p style="font-family: arial, helvetica, sans-serif;font-size: 15px;color: #494A4C;">
<#include "email_footer_html.ftl"/>
</p>
</div>
</body>
</html>
</#escape>
5 changes: 3 additions & 2 deletions orcid-core/src/main/resources/org/orcid/core/template/reset_password_not_found_email.ftl
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Expand Up @@ -2,7 +2,8 @@

<@emailMacros.msg "email.reset_password_not_found.we_could_not_find" /><@emailMacros.space />${submittedEmail}
<@emailMacros.msg "email.reset_password_not_found.registered_using_another_email" /><@emailMacros.space /><a href="https://orcid.org/reset-password"><@emailMacros.msg "email.reset_password_not_found.try_another_email" /></a><@emailMacros.space /><@emailMacros.msg "email.reset_password_not_found.many_users_have" />
<@emailMacros.msg "email.reset_password_not_found.id_associated_with_email_no_longer_access" />
<@emailMacros.msg "email.reset_password_not_found.not_registered_using_other_email" />
<@emailMacros.msg "email.reset_password_not_found.id_associated_with_email_no_longer_access" /><@emailMacros.space /><a href="https://support.orcid.org/hc/en-us/requests/new?ticket_form_id=360003481994"><@emailMacros.msg "email.reset_password_not_found.contact_us" /></a>
<@emailMacros.msg "email.reset_password_not_found.not_registered_using_other_email" /><@emailMacros.space /><a href="https://orcid.org/register"><@emailMacros.msg "email.reset_password_not_found.register_for_an_orcid" /></a>


<#include "email_footer.ftl"/>
6 changes: 3 additions & 3 deletions ...d-core/src/main/resources/org/orcid/core/template/reset_password_not_found_email_html.ftl
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Expand Up @@ -15,17 +15,17 @@
<ul>
<li>
<p style="font-family: arial, helvetica, sans-serif; font-size: 15px; color: #494A4C;">
<@emailMacros.msg "email.reset_password_not_found.registered_using_another_email" /><@emailMacros.space /><a href="https://orcid.org/reset-password"><@emailMacros.msg "email.reset_password_not_found.try_another_email" /></a><@emailMacros.space /><@emailMacros.msg "email.reset_password_not_found.many_users_have" />
<@emailMacros.msg "email.reset_password_not_found.registered_using_another_email" /><@emailMacros.space /><a href="${baseUri}/reset-password"><@emailMacros.msg "email.reset_password_not_found.try_another_email" /></a><@emailMacros.space /><@emailMacros.msg "email.reset_password_not_found.many_users_have" />
</p>
</li>
<li>
<p style="font-family: arial, helvetica, sans-serif; font-size: 15px; color: #494A4C;">
<@emailMacros.msg "email.reset_password_not_found.id_associated_with_email_no_longer_access" />
<@emailMacros.msg "email.reset_password_not_found.id_associated_with_email_no_longer_access" /><@emailMacros.space /><a href="https://support.orcid.org/hc/en-us/requests/new?ticket_form_id=360003481994"><@emailMacros.msg "email.reset_password_not_found.contact_us" /></a>
</p>
</li>
<li>
<p style="font-family: arial, helvetica, sans-serif; font-size: 15px; color: #494A4C;">
<@emailMacros.msg "email.reset_password_not_found.not_registered_using_other_email" />
<@emailMacros.msg "email.reset_password_not_found.not_registered_using_other_email" /><@emailMacros.space /><a href="${baseUri}/register"><@emailMacros.msg "email.reset_password_not_found.register_for_an_orcid" /></a>
</p>
</li>
</ul>
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4 changes: 2 additions & 2 deletions orcid-core/src/main/resources/org/orcid/core/template/welcome_email_html_v2.ftl
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Expand Up @@ -28,7 +28,7 @@
<img src="https://orcid.org/sites/all/themes/orcid/img/orcid-logo.png" alt="ORCID.org"/>
<hr />
<p style="font-family: arial, helvetica, sans-serif; font-size: 15px; color: #494A4C;">
<@emailMacros.msg "email.welcome.thank_you_for_creating" /><@emailMacros.space />${orcidId}<@emailMacros.space /><@emailMacros.msg "email.welcome.full_orcid_and_link_public" /><@emailMacros.space /><a href="${baseUri}/${orcidId}" target="orcid.blank">${baseUri}/${orcidId}</a>
<@emailMacros.msg "email.welcome.thank_you_for_creating" /><@emailMacros.space />${orcidId}<@emailMacros.msg "email.welcome.full_orcid_and_link_public" /><@emailMacros.space /><a href="${baseUri}/${orcidId}" target="orcid.blank">${baseUri}/${orcidId}</a>
</p>
<p style="font-family: arial, helvetica, sans-serif; font-size: 15px; color: #494A4C;">
<@emailMacros.msg "email.welcome.please_verify_your_email" />
Expand Down Expand Up @@ -82,7 +82,7 @@


<p style="font-family: arial, helvetica, sans-serif; font-size: 15px; color: #494A4C;">
<@emailMacros.msg "email.welcome.please_visit_your" /><@emailMacros.space /><a href="https://info.orcid.org/researchers/" target="orcid.blank"><@emailMacros.msg "email.welcome.researcher_home_page" /></a><@emailMacros.space /><@emailMacros.msg "email.welcome.for_more_information" />
<@emailMacros.msg "email.welcome.please_visit_your" /><@emailMacros.space /><a href="https://info.orcid.org/researchers/" target="orcid.blank"><@emailMacros.msg "email.welcome.researcher_homepage" /></a><@emailMacros.space /><@emailMacros.msg "email.welcome.for_more_information" />
</p>
<#include "email_footer_html.ftl"/>
</div>
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2 changes: 1 addition & 1 deletion orcid-core/src/main/resources/org/orcid/core/template/welcome_email_v2.ftl
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Expand Up @@ -26,6 +26,6 @@

${verificationUrl}?lang=${locale}

<@emailMacros.msg "email.welcome.please_visit_your" /><@emailMacros.space /><@emailMacros.msg "email.welcome.researcher_home_page" /><@emailMacros.space /><@emailMacros.msg "email.welcome.for_more_information" />
<@emailMacros.msg "email.welcome.please_visit_your" /><@emailMacros.space /><@emailMacros.msg "email.welcome.researcher_homepage" /><@emailMacros.space /><@emailMacros.msg "email.welcome.for_more_information" />

<#include "email_footer.ftl"/>

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