Desktop - Clicking the event notify icon when an event is being viewed results in a "No events to display message"

[Iruberiam]

Platform & OS Version

W10 x64

The version of the app you are reporting:

1.3.008D

Device details:

PC

What is the nature of your issue

Bug

Description:
Clicking the event notify icon when an event is being viewed results in a "No events to display message"
This also happened in the previous version of the app too.

Log just shows - zms[8743]: INF [User initiated exit - CMD_QUIT]

Thanks as always.

[pliablepixels]

Hi, can you please elaborate on what you mean by "when event is being viewed" ?

I found a related issue, but not what you are reporting: If you are viewing an event footage and a new alarm arrives and you get the "shaking bell", tapping on it does not remove the current footage view, which is probably not what you reported.

[Iruberiam]

Hi
For event server configuration I have set "On tap, navigate to: Events"
On tapping the bell whilst viewing the event fullscreen. the current view is changed to the events view but it shows an empty list. Just tested, this also seems to happen when clicking the bell icon on a live monitor as well.

The only way to get a populated events list is to choose another view and then switch back to events view.

[stale]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[pliablepixels]

remove

[Iruberiam]

This issue does not exist in the current version.

[pliablepixels]

ok, closing then.