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Do not see video with ios 10.3.3 Ipad #785

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croelanjr opened this issue Mar 3, 2019 · 11 comments
Closed

Do not see video with ios 10.3.3 Ipad #785

croelanjr opened this issue Mar 3, 2019 · 11 comments

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@croelanjr
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Dear Sir
I do not see video on zmninja for ipad 4 ios 10.3.3

Before you create an issue, please make sure you have read the FAQ. Common questions on API, no image etc are covered there. Please also read HOWTO REPORT ISSUES

Platform & OS Version

(example only, please edit this line) Android 6.0 Marshmallow

The version of zmNinja you are reporting:

(example only, please edit this line) 1.1

The version of ZoneMinder you are using:

(example only, please edit this line) 1.30.4

Device details:

(example only, please edit this line) Moto G

What is the nature of your issue

(one of Bug, Enhancement, Question)

Details

Describe in detail. If its a bug, please describe what is happening, what should happen and how to reproduce if its not obvious

Debug Logs (if applicable)


<insert debug logs here, please make sure they are within the ``` quotes so they are formatted properly>

Thanks!

@welcome
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welcome bot commented Mar 3, 2019

👋 Thanks for opening your first issue here! If you're reporting a 🐞 bug, please make sure you follow the issue template or I may not respond.

@pliablepixels
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pliablepixels commented Mar 3, 2019

https://github.com/pliablepixels/zmNinja/wiki/FAQ#summary-of-everything-works-but-i-cant-see-live-feed

Also, you haven't posted any debug logs nor have you filled in the template

@croelanjr
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Hi send log

Mar 3, 2019 09:15:18 AM DEBUG Image load error for: 2 regenerated connKey is:402425
Mar 3, 2019 09:15:18 AM DEBUG Image load error for: 1 regenerated connKey is:284822
Mar 3, 2019 09:15:16 AM DEBUG Image load error for: 2 regenerated connKey is:627774
Mar 3, 2019 09:15:16 AM DEBUG Image load error for: 1 regenerated connKey is:755483
Mar 3, 2019 09:15:14 AM DEBUG Image load error for: 2 regenerated connKey is:848074
Mar 3, 2019 09:15:14 AM DEBUG Image load error for: 1 regenerated connKey is:14253
Mar 3, 2019 09:15:12 AM DEBUG Image load error for: 2 regenerated connKey is:287362
Mar 3, 2019 09:15:12 AM DEBUG Image load error for: 1 regenerated connKey is:300429
Mar 3, 2019 09:15:10 AM DEBUG Image load error for: 1 regenerated connKey is:723417
Mar 3, 2019 09:15:10 AM DEBUG Image load error for: 2 regenerated connKey is:557960
Mar 3, 2019 09:15:08 AM DEBUG Image load error for: 2 regenerated connKey is:927496
Mar 3, 2019 09:15:08 AM DEBUG Image load error for: 1 regenerated connKey is:179462
Mar 3, 2019 09:15:06 AM DEBUG Image load error for: 2 regenerated connKey is:567358
Mar 3, 2019 09:15:06 AM DEBUG Image load error for: 1 regenerated connKey is:770806
Mar 3, 2019 09:15:04 AM DEBUG Image load error for: 1 regenerated connKey is:555041
Mar 3, 2019 09:15:04 AM DEBUG Image load error for: 2 regenerated connKey is:934375
Mar 3, 2019 09:15:02 AM DEBUG Image load error for: 2 regenerated connKey is:545633
Mar 3, 2019 09:15:02 AM DEBUG Image load error for: 1 regenerated connKey is:887361

@pliablepixels
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Did you read the streaming FAQ and made sure you had addressed everything?
If so, please see if you can email me credentials to access your ZM portal so I can test

@croelanjr
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Where can I send images by email?

@pliablepixels
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Not images. I need your ZM login credentials so I can test.
[email protected]

@croelanjr
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Sent, please confirm.

@pliablepixels
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Received

@croelanjr
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croelanjr commented Mar 3, 2019 via email

@pliablepixels
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There seems to be a problem with the certificate. iOS is not accepting it. It works with my self-signed install.

Options:

  1. Try to install your certificate on your mobile device (see this: https://github.com/pliablepixels/zmNinja/blob/master/docs/obsolete-SSL-Configuration.md#self-signed-certificates)

  2. Regenerate your ZoneMinder certificate. Make sure common name is correct (see https://github.com/pliablepixels/zmNinja/blob/master/docs/obsolete-SSL-Configuration.md#self-signed-certificates)

  3. If above fails, try to switch off https

@pliablepixels
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closing as no followup- assuming its resolved.

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