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END OF TERMS AND CONDITIONS
Copyright 2019 YID
Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except in compliance with the License. You may obtain a copy of the License at
http://www.apache.org/licenses/LICENSE-2.0
Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License.
When you (“YOU”) use YID´s websites, fill in any form supplied by YID or deliver your business card to our sales force, YOU consent to the use of your personal information by us in the manner specified in this Privacy Policy. This Policy may change periodically, so YOU should check back from time to time.
Personal Data Collection
Following the Regulation and French Regulations on Data Protection, YID hereby informs its Customers and websites users (collectively, “Users”) that any personal data supplied shall be recorded in an automated file named “CUSTOMERS” for which YID is the Controller and also the Processor and located at YID´s registered address at c/ 1 el firduos ,6 Of Octoper , Egypt.
The Processors are the following: a) "throw PHI.com ,egypt" YID Web Services Inc., located at EG (Egypt), only for purposes of storing personal data; and b) Openbravo, YID´s ERP supplier, located at EG (Egypt), for the purpose of managing our data bases. All personal data are sent encrypted to YID web service Inc.
By filling any form in YID´s websites, Users consent: (i) to the processing of their personal data by YID for the purposes mentioned below; (ii) to receive promotional offers of YID´s and its suppliers and partners’ Products and Services; and (iii) to the fact that YID may make such data available to its partners or suppliers to the sole purpose of enabling service provision.
USER´s rights :
Any request by Users in connection with their rights mentioned below, shall be answered by YID´s Data Protection Officer within a month.
3.1.Transparency and Information :
What type of personal data do we collect?: the forms in our websites only collect name, email address and country or origin. The forms in our marketplaces collect additional information, such as address, telephone and credit card number. Disclosure of these data is compulsory for making any purchase through our marketplaces. YID does not collect any sensitive data from Users through the forms in its websites. Please refer to compulsory´s Terms and Conditions of Sale and Use for MySignals Products (http://psnsupplier.com/GP2019/about.php?page=pp), to learn about collection and processing of Customer´s data on health. YID may record any or all telephone conversations with YOU and store them in the above-mentioned “Customers” file. By phoning to YID´s customer service telephone numbers, YOU consent to the recording of these conversations.
Why do we collect your personal data? YID warrants that the purposes of this personal data processing shall be lawful at all times, namely: (a) to provide You access to YID's websites, marketplaces, products and services; (b) to respond to Your requests for information; (c) to send You information on YID's products and services; (d) to allow those of our partners who help us provide and improve our products and services, send You tailored information on related products or services, or provide you access to additional services; (e) for R&D purposes, allowing YID develop new products and services or improve the existing ones; (f) to collect YOUR consent to the terms of use of forums and other sections in YID´s websites; and (g) if applicable, to consider Your application for employment with us.
What do we do with your personal data? Our processing shall be the following: Collection, always with your consent, either by filling our forms, by delivering your business card to our salesforce, or by entering a contractual relationship with YID by purchasing our products and/or services. YID shall not process any personal data not directly obtained from YOU. Any User feeling that his/her personal data have been disclosed to us without his/her consent, may contact our DPO to ascertain the source from which his/her personal data originate, and to exercise any of the rights mentioned below. YID reserves its right to exclude from any service for which prior registration is required, any User having provided false or inaccurate data, notwithstanding any other legal action to which YID may be entitled. Storage: our supplier is YID Web Services Inc., whose servers are located in Egypt. As already mentioned, our data bases are sent encrypted to YID Web Services Inc. Structuring of Users data by market, product, service, etc. Recording: YID may record phone conversations with Users, to have an evidence of their requests (of info, services, assistance…). Pseudonymisation meaning the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately. This is what we do with any data concerning health and obtained through YID's products and services, which are obtained only to provide YID Customers access to their historical. Profiling: YID shall not make any profiling by using personal data. Disclosure by transmission to some of YID´s service providers or partners (Recipients), who help us provide the services you enjoy by using our websites or purchasing our products and services. Cross-border transfer: Cross-border transfer of data may exist, as YID´s service providers and partners may be either in the Egypt or in third countries, always within a Privacy Shield Framework Consultation and use by YID, for the purposes explained above. Restriction, erasure or destruction, as per your request, or when the term of data processing, as explained below, comes to an end. Personal data shall be processed by using the security measures requested by the Regulation to avoid any personal data breach (meaning a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed). Users may nevertheless be aware of the fact that the existing security measures for computer systems on the Internet are not entirely trustworthy.
For how long do we store your personal data? personal data will be stored for the period strictly needed to serve the purposes described above and in connection with each kind of processing, for instance: (i) for the term of the contractual relationship entered with YID and six years following its termination, according to Egypt Accountancy Regulations; (ii) as long as YOU do not exercise your right to erasure; (iii) for six years after your last statement of interest.
How can YOU exercise your rights? Please contact YID´s Data Protection Officer (DPO), by email ([email protected])"حط لينك الصفحة اللى هيروحلها ويشتكى لو حصلت مشكلة فى سياسية الخصوصية" or at the following address: YID COMUNICACIONES DISTRIBUIDAS, Data Protection Officer, C/ 1 el firdoius , 6 Of Octoper (Egypt). Users may request from the DPO at any time access to and rectification or erasure of personal data or restriction of processing concerning their data, as well as data portability; Users may, at any time, withdraw consent without affecting the lawfulness of processing based on consent before its withdrawal; Users may at any time lodge a complaint with the Egypt Agency on Data Protection or with any other Supervisory Authority;
3.2. Right of Access
Users shall have the right to obtain from our DPO confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to their personal data. Our DPO shall provide a copy of the personal data undergoing processing. For any further copies requested by User, the DPO may charge a reasonable fee based on administrative costs. Where User makes the request by electronic means, the information shall be provided in a commonly used electronic form.
3.3. Right to Rectification and Erasure (‘right to be forgotten’, )
Users shall have the right to obtain from the DPO without undue delay the rectification of inaccurate personal data concerning him or her, and to have incomplete personal data completed, including by means of providing a supplementary statement.
Users shall also have the right to obtain from the DPOr the erasure of personal data concerning him or her without undue delay, in the circumstances set forth in Section 17 of the Regulation.
3.4. Right to restriction of processing
Users shall have the right to obtain from the DPO restriction of processing in the circumstances set forth in section 18 of the Regulation.
3.5. Right to data portability
Subject to the restrictions in Section 20 of the Regulation, Users shall have the right to receive their personal data in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where: (a) the processing is based on consent previously granted; and (b) the processing is carried out by automated means.
In exercising his or her right to data portability Users shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible.
3.6. Right to object and automated individual decision-making
Users shall have the right to object at any time to processing of personal data for direct marketing purposes, for scientific or historical research purposes or statistical purposes pursuant to of the Regulation.
Moreover and subject to the limitation in Section 22 of the Regulation, Users shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her.
Website navigation and Cookies By navigating on YID´s website you accept our using “Cookies”, unique identifiers that we transfer to your device to enable our systems to recognize your device and to:
Identify you when you sign-in to our sites, allowing us to provide you with product recommendations and display personalized content; Deliver content, including advertisements, relevant to your interests on our sites; Keep track of items stored in your shopping basket; Conduct research and diagnostics to improve YID’s content, products and services; Prevent fraudulent activity; Improve security. YOU may visit YID´s website without disclosing your identity or any personal data, unless YOU voluntarily choose to disclose such information by filling the forms in our websites. YID´s servers may only collect domain names and IP addresses but not email addresses of their visitors. This kind of information is used to elaborate reports on visit statistics, the time spent in our websites, websites accessed, the general origin of visitors (through “Favorites”, search engines, links from other websites, etc.) to the sole purposes of getting information on how our websites are used and improving their contents and services.
YID´s website may provide links to other sites but YID assumes no liability on the privacy policies adopted by the linked sites, directly or indirectly. Links to other sites are provided as a suggestion only and do not imply YID´s warranty or liability concerning their quality, accuracy or contents of the information provided therein.
YID does not warrant the veracity or accuracy of the information disclosed by its suppliers, partners, developers or third parties whose products or services are offered through LIBELIUM´s websites, their origin, ownership or the use or practical implementation made by Users.
common advance : the ability to record all your patients data in one place and give them the ability to record them data in a place that you can use it remotly that will give your customers the fastest response that they can take in the market and the ability to organize your patient data in more advanced way.
How do I give others access to my YID Account?
- only the doctor have the authority to access your device records and history and no one else have the authority to do this
How do I change my password?
- throw "forget my password" button on sign in page that it will ask you for your account email address that we willl send a verification code to you in your mail that will lead you to a page for changing your password
What app features are available to Primary Account Holders and Secondary Users?
- primary account Holders have the full access to his and his sub Secondary accounts data.
- Secondary Users only have the access to his own data recorded by the device.
How do I change my emergency contact for fast Response?
- throw account setting page but it will ask to re enter your password again.
Can I have more than one YID device on my account?
- YID device is not attached to our web service its a self defined product the web service is only giving you the permission to connect and save data with it How do I change the email address for my account?
- throw account setting page What happens when my YID Essentials free trial ends?
- the account will be temporary disabled untill you purchase the app and it will be self deleted after 4 day if you didnt purchase the aacount
Is there a limit on the number of Secondary Users I can add to my account?
- you only can have 7 Secondary accounts
Does YID work in United States, Mexico, Canada, Europe or other locations outside Egypt?
- currenlty it's only supported for Egyptions How do I manage my bills and payments?
- throw account settings you will find bills section
Can I still access my YID account if I don't have the YID App?
- yes you can
Is the YID App available for both iOS and Android? What about other mobile devices, such as Windows phones and Blackberrys?
- currently we dont have plans for other kind of device's but maybe in the future will be keep following us
How can I see details from my history?
- in each sensor page you have a history tab that you can see records history throw it
what type of services and features i will get if i joined the full plan service
- you will get the account that you can use it in our app and website
- you will get YID device which you can use it with our app to record your data
what will happen if i choose distributor plan ?
- you will get only the device with the account and app but with a liceanse for commertial use ,so you can use it for comertial uses
what about if i joined the web service plan ?
- you will only have account for the website that you wont be able to sign in the app
what's my feature benifits if i kept the full plan ?
- you will get all the feature web service updates for free.
how can i use YID device ?
that a quick tutorial in getting started with our device and how to connect it https://www.youtube.com/watch?v=6bLDYB9pPrI&list=PLZqFwTtl_Y--TsF2W2xqj1SR9l0A1OMdD
how can i use the ecg sensor? you will find the tutorial in this link https://www.youtube.com/watch?v=B68eI0QW44g&list=PLZqFwTtl_Y--TsF2W2xqj1SR9l0A1OMdD&index=5
how can i use the pody position sensor? you will find the tutorial in this link https://www.youtube.com/watch?v=RZx8hOGiHqA&list=PLZqFwTtl_Y--TsF2W2xqj1SR9l0A1OMdD&index=13 how can i use the gsr sensor? you will find the tutorial in this link https://www.youtube.com/watch?v=qCs5w26wABk&list=PLZqFwTtl_Y--TsF2W2xqj1SR9l0A1OMdD&index=12 how can i use the emg sensor? you will find the tutorial in this link https://www.youtube.com/watch?v=mdk128eDPL4&list=PLZqFwTtl_Y--TsF2W2xqj1SR9l0A1OMdD&index=10 how can i use the temperature sensor? you will find the tutorial in this link https://www.youtube.com/watch?v=aITRnqk4Y4k&list=PLZqFwTtl_Y--TsF2W2xqj1SR9l0A1OMdD&index=9 how can i use the blood pressure sensor? you will find the tutorial in this link https://www.youtube.com/watch?v=p1pz3vFVWbE&list=PLZqFwTtl_Y--TsF2W2xqj1SR9l0A1OMdD&index=7
الصفحة دى ملهاش تعريف علشان كل المعلومات اتشرحت فى صفحة ال خصوصية لاكن غير كدا معنديش تعريف ليها all our security and privacy info you will find it in our privacy police page at "اكتب لينك الصفحة"
what should i do when a problem happens with my device ?
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call our customer sevice number +201010977711 what should i do when the app crushes ? you should take a screen shot of the section that have been crushed then send the screen shot throw the troubshooting button on the app main page.
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what if i have a feedback that can help the app be better ? you will have a feedback button on the app when you login that we will contact you throw it and you can sent your suggestions to us
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what if i have a feedback that can help the website be better ? you will have a feedback button on your account homa page when you login that we will contact you throw it and you can sent your suggestions to us