The first export

Follow this series of steps to carry out your first Magento/Contactlab export.

Pre-export checklist

Carry out these checks, before starting the export process:

Do the following:

Open the Contactlab > Setup page.
Check the settings in the File Transfer configuration dialog and the SOAP configuration dialog.

See Setup for more details.

Do the following:

Open the Newsletter > Contactlab > Tasks page in the Magento Admin Panel main menu.
Click Check unique Keys on the UK table panel, positioned towards the bottom of the Tasks page.
If any errors are found, click Update unique Keys to queue a UK table update task.

See UK table under Tasks page - Manually queuing tasks for more details.

Do the following:

Open the Newsletter > Contactlab > Tasks page in the Magento Admin Panel main menu.
Click Fill statistics on the Import/export subscribers panel, positioned towards the bottom of the Tasks page.

See Import/export subscribers under Tasks page - Manually queuing tasks for more details.

Do the following:

Open the Contactlab > Magento to Contactlab Configuration > Setup dialog.
In the Enable field, check that Yes is selected to enable export operations.
Check the settings used for the Export shipping address and Export billing address fields.
Set the Export policy field to All subscribers only for the next export.
Check the setting used for the Always export non-subscribed users.
Set the Reset export dates before next export field to Yes.

The Import/export subscribers panel on the Tasks page

To manually queue the export, do the following:

Open the Newsletter > Contactlab > Tasks page in the Magento Admin Panel main menu.
Click Queue Subscribers export job on the Import/export subscribers panel, positioned towards the bottom of the Tasks page.

To run the export if Cron has not been configured for Magento:

Locate the row containing the queued task in the Tasks table and click Run now in the Actions column.

Once the task is complete, check the status by clicking the corresponding row in the Tasks table to open the Events page.

The Events page

If an export fails, do the following:

Identify and correct the cause of the error.
Open the Contactlab > Magento to Contactlab Configuration > Setup dialog.
Set the Export policy field to All subscribers only for the next export.
Check the setting used for the Always export non-subscribed users.
Set the Reset export dates before next export field to Yes.
Remove any other export task from the queue.
Manually queue the export again and if there is no Cron, click Run now.