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DAOSGCP-116 Updated README.md with Support Info #52

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25 changes: 25 additions & 0 deletions README.md
Original file line number Diff line number Diff line change
Expand Up @@ -101,6 +101,31 @@ The HPC Toolkit includes the following community examples which use the Terrafor

If you are just getting started with deploying DAOS on GCP, it is highly recommended to use the HPC Toolkit as it can save you a lot of time as opposed to developing your own Terraform configuration.

## Support

Content in the [google-cloud-daos](https://github.com/daos-stack/google-cloud-daos) repository is licensed under the [Apache License Version 2.0](LICENSE) open-source license.

[DAOS](https://github.com/daos-stack/daos) is being distributed under the BSD-2-Clause-Patent open-source license.

Intel Corporation provides several ways for the users to get technical support:

1. Community support is available to everybody through Jira and via the DAOS channel for the Google Cloud users on Slack.

To access Jira, please follow these steps:

- Navigate to https://daosio.atlassian.net/jira/software/c/projects/DAOS/issues/

- You will need to request access to DAOS Jira to be able to create and update tickets. An Atlassian account is required for this type of access. Read-only access is available without an account.
- If you do not have an Atlassian account, follow the steps at https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account/ to create one.

To access the Slack channel for DAOS on Google Cloud, please follow this link https://daos-stack.slack.com/archives/C03GLTLHA59

> This type of support is provided on a best-effort basis, and it does not have any SLA attached.

2. Commercial L3 support is available on an on-demand basis. Please get in touch with Intel Corporation to obtain more information.

- You may inquire about the L3 support via the Slack channel (https://daos-stack.slack.com/archives/C03GLTLHA59)

## Links

- [Distributed Asynchronous Object Storage (DAOS)](https://docs.daos.io/)
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