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[jackcarlisle]

[jackcarlisle]

[jackcarlisle]

[jackcarlisle]

[jackcarlisle]

[jackcarlisle]

[jackcarlisle]

[jackcarlisle]

[jackcarlisle]

[nelsonic]

@jackcarlisle is the conclusion of your initial research that there is or is not a platform we can already use?

[jackcarlisle]

@nelsonic I think Suggestion Ox and 15FIVE could be potential candidates for platforms we could already use. However they do require a subscription and set limits on the amount of feedback you can request based on the package you go for. Here are the links to the plans and pricing:

• Suggestion Ox https://www.suggestionox.com/pricing
• 15FIVE https://www.15five.com/pricing

Both are closed-source. The only open source application that was vaguely similar was PHPBack http://www.phpback.org/ but it's for product feedback. I'd say there's room in the market for an open-source anonymous feedback system.

I've just double checked and 15FIVE doesn't support anonymous feedback so I guess that just leaves Suggestion Ox.

What are your thoughts?

[nelsonic]

Suggestion Ox:

And 15Five

Are useful in that they are "market validation" but neither of them is Open Source or has an API which means our data would be "locked up" and we have to keep paying for ever unless we manually write a scraper to extract the data. We don't use services that have vendor lock-in and nobody else should be forced to either.

[jackcarlisle]

@nelsonic yeah I couldn't find any that fit the Open Source/API description. Seeing as we don't want to get locked in to a subscription we can conclude from my research that there isn't one that we can already use.

[nelsonic]

@jackcarlisle can you please capture this in a "Conclusion" section in research.md ?