HP 7830

[sagitt]

Hi,
i added:

hpprinter:
host: 192.168.0.XX
name: 'HP'

won't work :( nothing happen after a restart

[kaosmagix]

Also see issue #9. This seems to be the same issue

[sagitt]

my home assistant start
but i can't see anything of printer.

[elad-bar]

Did you set it up using YAML or Configuration -> Integrations?

[sagitt]

Yaml

[elad-bar]

YAML is not supported with new version, informarion available in the readme file
You can readd it by removing from the YAML and add it from Configuration-> Integrations

[sagitt]

Ok thanks! Inviato dal mio iPhone!

…

Il giorno 10 feb 2020, alle ore 08:14, elad-bar ***@***.***> ha scritto:  YAML is not supported with new version, informarion available in the readme file You can readd it by removing from the YAML and add it from Configuration-> Integrations — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

[sagitt]

YAML is not supported with new version, informarion available in the readme file
You can readd it by removing from the YAML and add it from Configuration-> Integrations

I installed from HACS but can't add from integrations panel, see here

[elad-bar]

Please check with latest version (readme updated)

[sagitt]

this is my file. but your plugin stop my knx setup update during startup. i found the problem only after the printer setup.

and if i use the service to save data, nothing happen.

hp7830.xml.txt

[elad-bar]

Please provide all files created by running the following service:
Services:
hpprinter.save_debug_data
Stores the XML and JSON of each request and final JSON to files, Path in CONFIG_PATH/*

thanks

[sagitt]

Please provide all files created by running the following service:
Services:
hpprinter.save_debug_data
Stores the XML and JSON of each request and final JSON to files, Path in CONFIG_PATH/*

thanks

Running the service nothing happen, i can’t see files... i’m running hassio, so i think it stores files in to /config/ folder

[elad-bar]

sorry, fixed the service, please update the component, restart and try again,
it supposed to generate the following files:

• ProductUsageDyn.XML - Raw XML from HP Printer of Usage Details
• ProductUsageDyn.json - JSON based on the Raw XML of Usage Details after transformed by the component
• ConsumableConfigDyn.XML - Raw XML from HP Printer of consumable details
• ConsumableConfigDyn.json - JSON based on the Raw XML of consumable details after transformed by the component
• ProductConfigDyn.XML - Raw XML from HP Printer of Config Details
• ProductConfigDyn.json - JSON based on the Raw XML of Config Details after transformed by the component
• Final.json - JSON based on the 2 JSONs above, merged into simpler data structure for the HA to create sensor based on

[sagitt]

Well, this. Just installed now new version, configured, restarted hass and my knx won't refresh at boot. My model is this:

https://store.hp.com/ItalyStore/Merch/Product.aspx?id=Y0G50B&opt=BHC&sel=PRN

HP7830.zip

[elad-bar]

according to the files, everything is ok,
Can you please change the logger component of home-assistant to debug and upload it?

logger:
  default: warning
  logs:
    homeassistant.core: info
    homeassistant.bootstrap: info

    snitun.utils.aiohttp_client: info
    custom_components.hpprinter: debug

In addition, please add debug log level for the KNX component you are using.

[sagitt]

ok tomorrow i do this.

[sagitt]

deleted log file, added this, added printer, restarted.
same problem

below my log.

logger:
  default: warning
  logs:
    homeassistant.core: info
    homeassistant.bootstrap: info

    snitun.utils.aiohttp_client: info
    custom_components.hpprinter: debug

    xknx.telegram: debug
    xknx.knx: debug

home-assistant.log

[elad-bar]

Any updates with latest version?
According to previous log, I see in it there is an issue to access the printer,
could it be too much load on your HA system that causes that issue on startup (too many connection)

Cannot retrieve data...

Please update to the latest and post the log

thanks

[sagitt]

Hi! I’ll try it. I unistalled it until updates

[sagitt]

Any updates with latest version?
According to previous log, I see in it there is an issue to access the printer,
could it be too much load on your HA system that causes that issue on startup (too many connection)

Cannot retrieve data...

Please update to the latest and post the log

thanks

tested. same issue.
for months no problems before last versions.

[elad-bar]

@sagitt

according to the logs you've posted 2 months ago, I see that the printer was inaccesible for the component:
INFO (MainThread) [custom_components.hpprinter.HPPrinterAPI] Cannot retrieve data (ProductUsageDyn) from printer, Error: , Line: 87

can you please try to access the printer XML API:
http://IP/DevMgmt/ProductConfigDyn.xml

if you are getting XML, please let me know,
If you can't access it the printer is not supported by the component.

thanks

[sagitt]

@sagitt

according to the logs you've posted 2 months ago, I see that the printer was inaccesible for the component:
INFO (MainThread) [custom_components.hpprinter.HPPrinterAPI] Cannot retrieve data (ProductUsageDyn) from printer, Error: , Line: 87

can you please try to access the printer XML API:
http://IP/DevMgmt/ProductConfigDyn.xml

if you are getting XML, please let me know,
If you can't access it the printer is not supported by the component.

thanks

I can access with your link

[elad-bar]

Sorry for the question... did change IP to the ip of the printer?
In case you did and it's unreachable, component will not aupport your printer

Thanks

[sagitt]

Sorry for the question... did change IP to the ip of the printer?
In case you did and it's unreachable, component will not aupport your printer

Thanks

The ip are the same from 1 year, when i installed it. Static IP. Your link works fine changing “IP”, and the printer component worked fine before a specific update. Anway an error on a component shoud not damage other integrations like knx, because it lock all integration that use knx entity status, so i think hp printer component need more conditions/checks to avoid this problem. Other custom components not do this even in error.

For now, whithout other chances, i’m using IPP detault integration.

[elad-bar]

That's weird since the only thing added over the time was configuration through UI and more details,
The only thing I can think of is too many connections compared to the machine capable of,
It's running same as other integration with dedicated namespace with HA data,
Since I don't have KNX I cannot redproduce it ( unless you are familiar with good emulator to do that).
Will leave the issue topic and will try to find a solution

Thanks

[elad-bar]

@sagitt, I released new version that supposed to fix it, please let me know if it still releant and working for you

thanks!

[sagitt]

@sagitt, I released new version that supposed to fix it, please let me know if it still releant and working for you

thanks!

tested. for now no problem.... i'll test it some days...

[sagitt]

No problems, with 0.113 too