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Message is not send when changing network options #7569

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toby63 opened this issue Nov 11, 2022 · 3 comments
Open

Message is not send when changing network options #7569

toby63 opened this issue Nov 11, 2022 · 3 comments
Labels
O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Something isn't working: bugs, crashes, hangs and other reported problems X-Cannot-Reproduce

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@toby63
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toby63 commented Nov 11, 2022 •
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Steps to reproduce

  1. Change the network options, with that I mean one of the following:
    • turn on airplane mode and then turn it off again
    • turn off wlan (and also when turning it back on)
    • turn on mobile internet
  2. Try to send a message.
  3. Message is processing forever, but never send.

Only a restart of my mobile phone (with a specific network option (wlan or mobile internet) enabled) fixes it and the message gets send.

Because Firefox and other apps are working, I suspect it has to be a bug in your app.

I can also provide a handshake, but right now I doubt it to be helpful.

#4669 and #5272 sound related.

Outcome

What did you expect?

The message should be send.

What happened instead?

The message is not send, until I restart the device.

Your phone model

Volla Phone

Operating system version

Android 11 (custom)

Application version and app store

Element version: 1.5.4 (F-Droid)

Homeserver

Synapse 1.71.0

Will you send logs?

No

Are you willing to provide a PR?

No
@toby63 toby63 added the T-Defect Something isn't working: bugs, crashes, hangs and other reported problems label Nov 11, 2022
@toby63
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toby63 commented Dec 8, 2022

Forced restart of the App also solves the problem.

@jonnyandrew jonnyandrew added X-Cannot-Reproduce S-Major Severely degrades major functionality or product features, with no satisfactory workaround O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience labels Jan 17, 2023
@rvalle
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rvalle commented Feb 1, 2023 •
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It is even worse if you are expecting incoming messages @toby63 @jonnyandrew .

For example, if you use element to receive operational alerts.

After network changes (i.e. from Wifi to Mobile) the application is silently dead. You will not receive anything and you will not be alerted of that condition.

You will not notice even if you open the application to check if there is anything new.

It is a very serious problem.

@Tlay-1991
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Tlay-1991 commented Feb 1, 2023 via email

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Labels
O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Something isn't working: bugs, crashes, hangs and other reported problems X-Cannot-Reproduce
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@rvalle @jonnyandrew @toby63 @Tlay-1991