Error for global mailbox

[andyknas]

If I go to global mailbox and then select "all" or "mine" we get an error to check /storage/log

Log shows...

[2022-08-03 11:58:19] production.ERROR: Undefined array key 0 (View: /var/www/html/freescout/freescout/resources/views/conversations/conversations_table.blade.php) (View: /v$
[stacktrace]
#0 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php(45): Illuminate\View\Engines\CompilerEngine->handleViewException()
#1 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(59): Illuminate\View\Engines\PhpEngine->evaluatePath()
#2 /var/www/html/freescout/freescout/overrides/laravel/framework/src/Illuminate/View/View.php(137): Illuminate\View\Engines\CompilerEngine->get()
#3 /var/www/html/freescout/freescout/overrides/laravel/framework/src/Illuminate/View/View.php(120): Illuminate\View\View->getContents()
#4 /var/www/html/freescout/freescout/overrides/laravel/framework/src/Illuminate/View/View.php(85): Illuminate\View\View->renderContents()
#5 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Http/Response.php(42): Illuminate\View\View->render()
#6 /var/www/html/freescout/freescout/overrides/symfony/http-foundation/Response.php(206): Illuminate\Http\Response->setContent()
#7 /var/www/html/freescout/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(724): Symfony\Component\HttpFoundation\Response->__construct()
#8 /var/www/html/freescout/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(698): Illuminate\Routing\Router::toResponse()
#9 /var/www/html/freescout/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(658): Illuminate\Routing\Router->prepareResponse()
#10 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\Routing\Router->Illuminate\Routing\{closure}()
#11 /var/www/html/freescout/freescout/app/Http/Middleware/CustomHandle.php(22): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#12 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\CustomHandle->handle()
#13 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#14 /var/www/html/freescout/freescout/app/Http/Middleware/LogoutIfDeleted.php(28): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#15 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\LogoutIfDeleted->handle()
#16 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#17 /var/www/html/freescout/freescout/app/Http/Middleware/Localize.php(27): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#18 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\Localize->handle()
#19 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#20 /var/www/html/freescout/freescout/app/Http/Middleware/HttpsRedirect.php(49): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#21 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\HttpsRedirect->handle()
#22 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#23 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(41): Illuminate\Routing\Pipeline->Illuminate\Routi$
#24 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Routing\Middleware\SubstituteBindings->handle()
#25 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#26 /var/www/html/freescout/freescout/overrides/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(45): Illuminate\Routing\Pipeline->Illuminate\Routing\{c$
#27 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Auth\Middleware\Authenticate->handle()
#28 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#29 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(67): Illuminate\Routing\Pipeline->Illuminate\$
#30 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\VerifyCsrfToken->handle()
#31 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#32 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\Routing\Pipeline->Illuminate\Rout$
#33 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\View\Middleware\ShareErrorsFromSession->handle()
#34 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#35 /var/www/html/freescout/freescout/app/Http/Middleware/TokenAuth.php(31): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#36 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\TokenAuth->handle()
#37 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#38 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\Routing\Pipeline->Illuminate\Routing\{c$
#39 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Session\Middleware\StartSession->handle()
#40 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#41 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\Routing\Pipeline->Illuminate$
#42 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Cookie\Middleware\AddQueuedCookiesToResponse->handle()
#43 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#44 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(59): Illuminate\Routing\Pipeline->Illuminate\Routing\{$
#45 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Cookie\Middleware\EncryptCookies->handle()
#46 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#47 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#48 /var/www/html/freescout/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(660): Illuminate\Pipeline\Pipeline->then()
#49 /var/www/html/freescout/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(635): Illuminate\Routing\Router->runRouteWithinStack()
#50 /var/www/html/freescout/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(601): Illuminate\Routing\Router->runRoute()
#51 /var/www/html/freescout/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(590): Illuminate\Routing\Router->dispatchToRoute()
#52 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(176): Illuminate\Routing\Router->dispatch()
#53 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\Foundation\Http\Kernel->Illuminate\Foundation\Http\{$
#54 /var/www/html/freescout/freescout/app/Http/Middleware/TerminateHandler.php(12): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#55 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\TerminateHandler->handle()
#56 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#57 /var/www/html/freescout/freescout/app/Http/Middleware/ResponseHeaders.php(11): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#58 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\ResponseHeaders->handle()
#59 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#60 /var/www/html/freescout/freescout/vendor/fideloper/proxy/src/TrustProxies.php(56): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#61 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Fideloper\Proxy\TrustProxies->handle()
#62 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#63 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\Routing\Pipeline->Illuminate$
#64 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle$
#65 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#66 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\Routing\Pipeline->Illuminate$
#67 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle$
#68 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#69 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ValidatePostSize.php(27): Illuminate\Routing\Pipeline->Illuminate$
#70 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\ValidatePostSize->handle()
#71 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#72 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/CheckForMaintenanceMode.php(46): Illuminate\Routing\Pipeline->Illu$
#73 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\CheckForMaintenanceMode->$
#74 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#75 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()
#76 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(151): Illuminate\Pipeline\Pipeline->then()
#77 /var/www/html/freescout/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(116): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter$
#78 /var/www/html/freescout/freescout/public/index.php(83): Illuminate\Foundation\Http\Kernel->handle()
#79 {main}
"}

[freescout-helpdesk]

Unfortunately we can't reproduce the issue and the error log is not specific enough to figure out where exactly "Undefined array key 0" error occurs. The problem must be in some broken conversation. Try to find someone who can investigate it on your server.