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Bug triage

rpaquay edited this page Nov 5, 2014 · 6 revisions

Bug triage process

New process (as of 10/22/2014)

Goals

  • Ensure there are no "blind spots" wrt to incoming bugs that need to be addressed in the current milestone.

Tasks

Each bug triage session:

  • Look at the list of bugs that 1) don't have a milestone and 2) where bug id > bug id of last bug looked at in the previous session
  • "Look" merely means "does this bug look serious enough we need to address it in the current milestone". We don't need to investigate deeply, or assign a label, milestone, etc.
  • As the end of the session, write down the last bug id looked at, so that the next session can restart where it left.

Current bug id (as of 11/05/2014): #3699

Request to look at bugs with no milestone sorted from oldest to newest:

https://github.com/dart-lang/chromedeveditor/issues?q=is%3Aopen+is%3Aissue+no%3Amilestone+sort%3Acreated-asc


Former process

Goals

  • make sure all incoming issues are addressed
  • make sure critical ones were addressed or investigated
  • make sure current/upcoming milestone does not clogged with issues
  • make sure tracker doesn't get clogged with issues

Tasks

Issues are tracked/triaged in the weekly triage meeting, time boxed to 25 min, where the team

  • aggressively closes incoming issues we don't think are going to be addressed. Note: give thanks to issue creator for the feedback!
  • uses the milestone 'later' tag as a way to ensure that issues are tiraged. Issues are either an active milestone, in later, or closed.
  • triages critical issues into the current (or maybe next) milestone, ensuring the issue is assigned to an owner to look at it.

Notes from 1st weekly triage:

  • Look at list of issues without milestone
  • Close bug
  • Assign bug to someone for investigate in current milestone
  • Move bug to "later" milestone, and assign one/more labels (bug, enhancement, etc.)
  • Invite Prashant
  • Investigate integration of pivotaltracker with github...
  • Need owner for mobile issues...
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