Missing/Wrong data display on downloadable report table reports>downloads in BO

[seyuf]

Preconditions (*)

1. At least Magento 2.1.11 to 2.3.1 are concerned

Steps to reproduce (*)

1.Create 22 downloadable products
2.Order the 22 downloadable products
3. Complete the order in BO
3.Visit the downloadable links to download bought products (from frontend customer account)
4 Go go downloads reports table in the backoffice at reports>downloads

Expected result (*)

1. Should've found 22 records / products with their download count as well as a pagination

Actual result (*)

1. Only 1 records found also the table only show the first 20 products with no pagination

[m2-assistant]

Hi @seyuf. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

• Summary of the issue
• Information on your environment
• Steps to reproduce
• Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me 2.3-develop instance - upcoming 2.3.x release

For more details, please, review the Magento Contributor Assistant documentation.

@seyuf do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

• yes
• no

[seyuf]

@magento-engcom-team give me 2.3-develop instance

[magento-engcom-team]

Hi @seyuf. Thank you for your request. I'm working on Magento 2.3-develop instance for you

[m2-assistant]

Hi @shikhamis11. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

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[magento-engcom-team]

✅ Confirmed by @shikhamis11
Thank you for verifying the issue. Based on the provided information internal tickets MAGETWO-99098 were created

Issue Available: @shikhamis11, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[m2-assistant]

Hi @shikhamis11. Thank you for working on this issue.
Looks like this issue is already verified and confirmed. But if you want to validate it one more time, please, go though the following instruction:

• 1. Add/Edit Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

• 2. Verify that the issue is reproducible on 2.3-develop branch

  Details

  - Add the comment @magento-engcom-team give me 2.3-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
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• 3. Verify that the issue is reproducible on 2.2-develop branch.

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• 4. If the issue is not relevant or is not reproducible any more, feel free to close it.

[magento-engcom-team]

Hi @seyuf. Thank you for your report.
The issue has been fixed in #22291 by @shikhamis11 in 2.3-develop branch
Related commit(s):

• b881a5d98db719eae436d80965ea41365b53295e
• bf8e919b4bf203cc6caa59ceee668ff7eddc8a58
• 0453184879c5957d7ec4c903b9148c8ea35e43c1

The fix will be available with the upcoming 2.3.2 release.

[magento-engcom-team]

Hi @seyuf. Thank you for your report.
The issue has been fixed in #22523 by @shikhamis11 in 2.2-develop branch
Related commit(s):

• 0d936c89a5c14c9e0edf352f7d68988b26dbb9c7
• 35ca37ea9cb672ffb9c088e1a4de007b5e21ba7b
• a78bb8e24f7818460e45cbf367b98ded74e05fb0

The fix will be available with the upcoming 2.2.9 release.