first commit

.tool-versions

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+ruby 3.3.0

Gemfile

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+# frozen_string_literal: true
+
+source "https://rubygems.org"
+
+# gem "rails"
+
+gem "thor", "~> 1.3"
+gem "stripe", "~> 11.6"
+
+gem "debug", "~> 1.9"

Gemfile.lock

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+GEM
+  remote: https://rubygems.org/
+  specs:
+    debug (1.9.2)
+      irb (~> 1.10)
+      reline (>= 0.3.8)
+    io-console (0.7.2)
+    irb (1.13.1)
+      rdoc (>= 4.0.0)
+      reline (>= 0.4.2)
+    psych (5.1.2)
+      stringio
+    rdoc (6.7.0)
+      psych (>= 4.0.0)
+    reline (0.5.8)
+      io-console (~> 0.5)
+    stringio (3.1.0)
+    stripe (11.6.0)
+    thor (1.3.1)
+
+PLATFORMS
+  arm64-darwin-23
+  ruby
+
+DEPENDENCIES
+  debug (~> 1.9)
+  stripe (~> 11.6)
+  thor (~> 1.3)
+
+BUNDLED WITH
+   2.5.5

README.md

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+Simple Ruby CLI to see a breakdown of Stripe subscription cancellations and their reasons.
+
+### Usage
+
+1. Get your Stripe API key here: https://dashboard.stripe.com/apikeys
+2. `git clone https://github.com/marckohlbrugge/stripe-cancellation-reasons.git`
+3. `cd stripe-cancellation-reasons`
+4. `bundle install`
+5. `bundle exec ruby app.rb`
+
+### Example
+
+```sh
+bundle exec ruby app.rb cancellations
+Reason: unused - Count: 14 (36.84%)
+Reason: too_expensive - Count: 8 (21.05%)
+  Comment: It wasn’t working very disappointed
+Reason: payment_failed - Count: 6 (15.79%)
+Reason: cancellation_requested - Count: 5 (13.16%)
+Reason: other - Count: 3 (7.89%)
+  Comment: I want picture stories
+  Comment: schlechte Qualität.
+  Comment: I paid for the subscription, but every time I wanted to make a story, they gave me an error. In the end, I didn't do anything
+Reason: switched_service - Count: 2 (5.26%)
+```

app.rb

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+require "thor"
+require "stripe"
+require "io/console"
+
+class StripeCLI < Thor
+  desc "cancellations", "Fetch and display grouped cancellation reasons for all canceled subscriptions"
+  method_option :api_key, aliases: "-k", type: :string, desc: "Stripe API Key"
+
+  def cancellations
+    api_key = options[:api_key] || ENV["STRIPE_API_KEY"] || prompt_for_api_key
+    Stripe.api_key = api_key
+
+    reasons_count = Hash.new { |hash, key| hash[key] = {count: 0, comments: []} }
+    total_cancellations = 0
+
+    Stripe::Subscription.list(status: "canceled").auto_paging_each do |subscription|
+      detail = subscription.cancellation_details || {}
+      comment = detail["comment"]
+      feedback = detail["feedback"] || detail["reason"] || "No reason provided"
+
+      reasons_count[feedback][:count] += 1
+      reasons_count[feedback][:comments] << comment if comment
+      total_cancellations += 1
+    end
+
+    sorted_reasons = reasons_count.sort_by { |_, data| -data[:count] }
+
+    sorted_reasons.each do |reason, data|
+      percentage = (data[:count].to_f / total_cancellations * 100).round(2)
+      puts "Reason: #{reason} - Count: #{data[:count]} (#{percentage}%)"
+
+      unless data[:comments].empty?
+        data[:comments].each do |comment|
+          puts "  Comment: #{comment}"
+        end
+      end
+    end
+  end
+
+  private
+
+  def prompt_for_api_key
+    print "Please enter your Stripe API Key: "
+    STDIN.noecho(&:gets).chomp
+  end
+end
+
+StripeCLI.start(ARGV)