Install from msstore error

[mangkoran]

Brief description of your issue

Install from msstore returns error.

Verifying/Requesting package acquisition...
Verifying/Requesting package acquisition failed: server error'

Steps to reproduce

1. winget install xxxxxx, change to any msstore package hash (e.g., WA Beta: 9nbdxk71nk08)

Expected behavior

Package installed

Actual behavior

Packaged failed to install.

Verifying/Requesting package acquisition...
Verifying/Requesting package acquisition failed: server error

Environment

Windows: Windows.Desktop v10.0.22000.593
Package: Microsoft.DesktopAppInstaller v1.17.10271.0

[denelon]

@mangkoran

Can you try with verbose logs and share the log output? You can add "--verbose-logsto the end of the command. The log location is displayed viawinget --info`.

[mangkoran]

Just now I tried to install it again and now success. Thus, I cannot reproduce the error again. Should it be closed then?

[denelon]

I'll close it. Be sure to reopen if you see this again.

[github-account1111]

Getting the same error with a different Store app.

winget install `
            --id 9N4WGH0Z6VHQ `
            --accept-package-agreements `
            --accept-source-agreements `
            --silent

It does successfully show the package description.

[denelon]

I was able to reproduce this error. I've reported it to the Microsoft Store team.

[just-a-hriday]

Had the same problem, uploaded my logs to pastebin here.

[sgrienen]

Same here with MS People app:

---

winget install 9NBLGGH10PG8
Found Microsoft People [9NBLGGH10PG8] Version Unknown
This package is provided through Microsoft Store. winget may need to acquire the package from Microsoft Store on behalf of the current user.
Version: Unknown
Publisher: Microsoft Corporation
Description: People in Windows 10 puts all the ways you connect with all your friends, family, colleagues, and acquaintances in one place, so it’s faster than ever to keep in touch. Check out what your people are up to across the services they use and choose how you want to connect with them.
License: http://go.microsoft.com/fwlink/?LinkID=530144
Privacy Url: http://go.microsoft.com/fwlink/?LinkID=521839
Copyright: © 2015 Microsoft Corporation.
Agreements:
Category: Utilities & tools
Pricing: Free
Free Trial: No
Terms of Transaction: https://aka.ms/microsoft-store-terms-of-transaction
Seizure Warning: https://aka.ms/microsoft-store-seizure-warning
Store License Terms: https://aka.ms/microsoft-store-license

The publisher requires that you view the above information and accept the agreements before installing.
Do you agree to the terms?
[Y] Yes [N] No: y
Verifying/Requesting package acquisition...
Verifying/Requesting package acquisition failed: server error

on Windows 11 (MS Account store blocked, corporate policy)

[sgrienen]

WinGet-2022-09-01-10-46-25.968.log

Attached a verbose log file, in case it helps... same issue with Outlook for Windows (preview)

[River2906]

Also getting the same error with another store app - Attached the winget logs
WinGet-2022-09-15-15-11-41.641.log

[vctrt1]

this did the trick for me:
echo Y | winget install xxxxxxxx

[geiszla]

I have the same issue with the Amazon Appstore app.
Logs: WinGet-2022-10-08-16-17-57.822.log

[jtmullen]

Also the same issue with Amazon Appstore:

WinGet-2022-10-12-14-23-55.485.log

[ghost]

same here, with pdn
WinGet-2023-01-03-11-04-44.479.log

[coop3406]

Any Update on this issue? I'm encountering the issue today and curious what the solution is

Command:
winget install "Real FTP" --accept-package-agreements --accept-source-agreements
--dependency --source msstore --verbose-logs

WinGet-2023-04-05-18-31-34.481.log

[koreytm]

Also experiencing this issue...

[JohnMcPMS]

If you file an issue through Feedback Hub for a Store related category (like Microsoft Store > Downloading, installing and updating) and send the link to it, that should collect the data we need to be able to investigate the issue further. Since it is happening within the Store APIs, we don't have much in the way of useful information in our own log file.

[koreytm]

Hello @JohnMcPMS - I have created an issue in the Feedback Hub for this. Here is the link to the post:

https://aka.ms/AAk8q10

I attached the verbose log I collected to the issue. I also ran the recording function in the feedback app to recreate the steps during which the issue presented itself. If you need anything else, let me know.

[darrellarbaugh]

Experiencing this as well with winget. When I use the MSStore GUI, installing the package proceeds without error. I opened a issue through feedback hub. https://aka.ms/AAkdo1e. Here is the snippet of the error:

2023-04-12 09:48:44.673 [CLI ] Get user entitlement.
2023-04-12 09:48:45.611 [CLI ] Get entitlement succeeded. Server error. ProductId: 9PKTQ5699M62
2023-04-12 09:48:45.612 [CLI ] Terminating context: 0x8a15001e at D:\a_work\1\s\external\pkg\src\AppInstallerCLICore\Workflows\MSStoreInstallerHandler.cpp:8c

[coop3406]

Any update on this issue??

[denelon]

We've been able to reproduce:

• Can´t intall Windows Terminal via any way (store, winget, release page) - Fails with code 80070002 #3166

We're working with the Microsoft Store team to see what the root cause is.

[ghost]

We've been able to reproduce:

• Can´t intall Windows Terminal via any way (store, winget, release page) - Fails with code 80070002 #3166

We're working with the Microsoft Store team to see what the root cause is.

Good! Will this fix Paint.NET not installing even when I paid for it 5 years ago?

[denelon]

Not yet. That's part of:

• Support installing purchased Apps from the Microsoft Store #908

I don't believe any changes will need to be made to WinGet. It's primarily work we're coordinating with the Microsoft Store team. Please add your 👍 to that issue.

The "msstore" source currently only works for Apps that are "Free" and rated "e" for everyone.

[ghost]

Not yet. That's part of:

• Support installing purchased Apps from the Microsoft Store #908

I don't believe any changes will need to be made to WinGet. It's primarily work we're coordinating with the Microsoft Store team. Please add your 👍 to that issue.

The "msstore" source currently only works for Apps that are "Free" and rated "e" for everyone.

Welp, there's my answer. Guess I won't be installing PDN from Winget anytime soon. 😕

[ghost]

WORKS NOW! Thank you SO Much for this! It appears that PDN is now in zip format! 😊