Verifying/Requesting package acquisition failed: server error

[thebalaa]

Brief description of your issue

Unable to install WSL App from msstore with winget as similarly reported in #2052 #2343

"winget install ""Windows Subsystem for Linux"" --source msstore --accept-package-agreements --accept-source-agreements" | Invoke-Expression
Found an existing package already installed. Trying to upgrade the installed package...
No applicable upgrade found.  "winget install ""Windows Subsystem for Linux"" --source msstore --accept-package-agreements --accept-source-agreements" | Invoke-Expression
Found Windows Subsystem for Linux [9P9TQF7MRM4R] Version Unknown
This package is provided through Microsoft Store. winget may need to acquire the package from Microsoft Store on behalf of the current user.
Agreements for Windows Subsystem for Linux [9P9TQF7MRM4R] Version Unknown
Version: Unknown
Publisher: Microsoft Corp.
Publisher Url: https://privacy.microsoft.com/en-us/privacystatement
Publisher Support Url: https://aka.ms/wsl2
Description:
  Windows Subsystem for Linux (WSL) lets developers run a GNU/Linux environment -- including most command-line tools, utilities, and applications -- directly on Windows, unmodified, without the overhead of a traditional virtual machine or dual boot setup.

  Installing WSL through the store will allow you to get the latest WSL updates and features faster, and without needing to modify your Windows version. To learn more please visit https://aka.ms/wsldocs
License: ms-windows-store://pdp/?ProductId=9P9TQF7MRM4R
Privacy Url: https://privacy.microsoft.com/en-us/privacystatement
Agreements:
Category: Developer tools
Pricing: Free
Free Trial: No
Terms of Transaction: https://aka.ms/microsoft-store-terms-of-transaction
Seizure Warning: https://aka.ms/microsoft-store-seizure-warning
Store License Terms: https://aka.ms/microsoft-store-license


Verifying/Requesting package acquisition...
Verifying/Requesting package acquisition failed: server error

Steps to reproduce

"winget install ""Windows Subsystem for Linux"" --source msstore --accept-package-agreements --accept-source-agreements" | Invoke-Expression

Expected behavior

Install WSL App from msstore

Actual behavior

Fails with error

Environment

Windows Package Manager v1.4.10173
Copyright (c) Microsoft Corporation. All rights reserved.

Windows: Windows.Desktop v10.0.22621.1413
System Architecture: X64
Package: Microsoft.DesktopAppInstaller v1.19.10173.0

Logs: %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\DiagOutputDir

User Settings: %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\settings.json

Links
---------------------------------------------------------------------------
Privacy Statement   https://aka.ms/winget-privacy
License Agreement   https://aka.ms/winget-license
Third Party Notices https://aka.ms/winget-3rdPartyNotice
Homepage            https://aka.ms/winget
Windows Store Terms https://www.microsoft.com/en-us/storedocs/terms-of-sale

[stevecj]

I had the same error today, also trying to install the WSL package using winget. Imagine my surprise to find that someone had reported the exact problem I am having, just 3 days before.

Hopefully, that means this is a new problem that might also be short term? Does anyone know whether this is a new or a long standing issue?

[stevecj]

At this time, that problem is no longer occurring for me. Of course, now, I'm getting

Failed to install or upgrade Microsoft Store package. Error code: 0x80240066

I don't know whether that means that I got past the original problem or that this problem is now masking the original problem.

This new problem (0x80240066 error) is probably out of scope for winget but maybe someone knows what might be the problem now? I already tried resetting the Windows Store app, and that didn't help.

…

2023-04-11 23:31:07.970 [CLI ] Started MSStore package execution. ProductId: 9P9TQF7MRM4R PackageFamilyName: MicrosoftCorporationII.WindowsSubsystemforLinux_8wekyb3d8bbwe
2023-04-11 23:31:07.970 [CLI ] Started MSStore package execution. ProductId: 9P9TQF7MRM4R PackageFamilyName: MicrosoftCorporationII.WindowsSubsystemforLinux_8wekyb3d8bbwe 
2023-04-11 23:31:07.970 [CLI ] Started MSStore package execution. ProductId: 9P9TQF7MRM4R PackageFamilyName: MicrosoftCorporationII.WindowsSubsystemforLinux_8wekyb3d8bbwe
2023-04-11 23:31:08.074 [CLI ] MSStore install failed. ProductId: 9P9TQF7MRM4R HResult: 0x80240066
2023-04-11 23:31:08.074 [CLI ] Terminating context: 0x80240066 at D:\a\_work\1\s\external\pkg\src\AppInstallerCLICore\Workflows\MSStoreInstallerHandler.cpp:bd

[stevecj]

Back to the original problem again today, and since I now know how to get the log for an installation attempt:

2023-04-12 09:20:46.384 [CORE] WinGet, version [1.4.10173], activity [{536FD4BD-1F51-4928-A0AF-A4A25604A494}]                                              
2023-04-12 09:20:46.385 [CORE] OS: Windows.Desktop v10.0.22621.1413                                                                                        
2023-04-12 09:20:46.385 [CORE] Command line Args: winget  --info                                                                                           
2023-04-12 09:20:46.385 [CORE] Package: Microsoft.DesktopAppInstaller v1.19.10173.0                                                                        
2023-04-12 09:20:46.385 [CORE] IsCOMCall:0; Caller: winget-cli                                                                                             
2023-04-12 09:20:46.389 [CLI ] WinGet invoked with arguments: '--info'                                                                                     
2023-04-12 09:20:46.389 [CLI ] Leaf command to execute: root                                                                                               
2023-04-12 09:20:46.389 [CLI ] Executing command: root                                                                                                     
2023-04-12 09:20:46.407 [CORE] GetPathTo directory creation requested for [3], but path was not absolute: %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\DiagOutputDir                                                                                                                
2023-04-12 09:20:46.417 [CLI ] Leaf command succeeded: root

[kpsteak]

User Still-Ad8306 solved an issue similar to this on Discord and it worked for me too! I hope this will work for you as well.

https://www.reddit.com/r/sysadmin/comments/12cwj8p/winget_server_error/