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[docs] Remove premium support offerings #19972

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[docs] Remove premium support offerings #19972

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[docs] Remove premium support offerings
mbrookes Mar 3, 2020
92f5a62
Keep Custom work 🛠
oliviertassinari Mar 4, 2020
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41 changes: 2 additions & 39 deletions docs/src/pages/getting-started/support/support.md
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<p class="description">From community help to premium critical business support, we’re here to help.</p>

## Community help
## Community help (free)

The community is your first stop for questions and advice about the framework. Welcome to the community!

Expand Down Expand Up @@ -63,44 +63,7 @@ The current status of each Material-UI version is as follows:

For teams and organizations that require additional support for older versions, Material-UI has [options available](#enterprise).

## Professional support (Premium)

### Enterprise Edition
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I have mixed feelings about this one. I think that with more effort, we might be able to yield something interesting from it. Version migration assistance will rise with the v5 effort. I think that we can remove it and put it back online as we grow the team. I think before we put the advisory back online. I will try to invest time into this item, happy to remove it for now.


Accelerate your company’s application development with a secure, long-term solution that’s optimized for enterprise and backed by Material-UI experts.

- **Long Term version support.** LTS provides developers and organizations with additional stability and reliability in the applications they’re developing, including guaranteed service level agreements (SLAs) and advisory services. Take the time you need before upgrading to the latest active version of Material-UI, or remain confident in your application’s long-term supportability by staying on whichever version you’re most comfortable with. LTS is available as a paid service, it extends to Material-UI v1 implementations and higher.
- **Version migration assistance**.
- **Priority fixes**.
- **Priority support**. Timely support and troubleshooting when you need it most. Get expert help directly from the Material-UI team with guaranteed response times (next business day).

For more information, [get a quote](mailto:[email protected]) from our team.

### Advisory
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@oliviertassinari oliviertassinari Mar 3, 2020 •
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Definitely up for removing mention to this offering.

We had a bunch of inbound messages based on this offering. We don't have a picture of the overall conversion channel, but in the first layer, it has been the most efficient one.

However, the fundamental issue is that it doesn't scale as well as selling proprietary licenses, I think that we should defer it to later and until we have more/enough people in the team.


Supercharge your team’s development with Material-UI Advisory Services:

#### Developer Advisory

Everything your team needs to make sure you’re using React in the best way as you evaluate and build on Material-UI.

- A private, dedicated Slack channel with access to our consultants.
Get real-time advice, guidance, and feedback when you need it, with live Slack access and direct private chat with Material-UI’s expert technical team.
- An initial review of your architecture and development workflow.
- Guidance on best practices that will help you take full advantage of Material-UI and prevent avoidable mistakes.

[Get a quote](mailto:[email protected])

#### Enterprise Advisory

A complete support package, for teams using Material-UI for critical business applications and organizations deploying Material-UI across multiple teams.

- Includes "Developer Advisory" scaled to your entire scope of work.
- A designated Technical Account Manager who understands your business requirements and proactively makes sure you’re getting everything you need.
- A designated remote consultant who works with your team through every phase of development.
- Regular, scheduled reviews.

[Get a quote](mailto:[email protected])
## Professional support (premium)

### Tidelift subscription <img src="/static/images/logos/tidelift.svg" width="24" height="24" alt="Tidelift logo" loading="lazy" />

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