Cannot send mail

[Alex-Mann]

What operating system are you using?

Mac OS Sierra 10.12.3

What version of Nylas Mail are you using?

1.0.20

Bug?

Do you have any third-party plugins installed? If so, which ones?

No.

Is the issue related to a specific email provider (Gmail, Exchange, etc.)?

iCloud

Is the issue reproducible with a particular attachment, message, signature, etc?

Sending failedError: Sending failed
    at NylasError (/Applications/Nylas Mail.app/Contents/Resources/app.asar/internal_packages/local-sync/node_modules/isomorphic-core/src/errors.js:2:1)
    at APIError (/Applications/Nylas Mail.app/Contents/Resources/app.asar/internal_packages/local-sync/node_modules/isomorphic-core/src/errors.js:14:5)
    at sendmail-client.es6:58:11
    at throw (<anonymous>)
    at step (/Applications/Nylas Mail.app/Contents/Resources/app.asar/internal_packages/local-sync/node_modules/isomorphic-core/src/sendmail-client.es6:3:191)
    at /Applications/Nylas Mail.app/Contents/Resources/app.asar/internal_packages/local-sync/node_modules/isomorphic-core/src/sendmail-client.es6:3:402
    at tryCatcher (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/util.js:16:23)
    at Promise._settlePromiseFromHandler (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/promise.js:510:31)
    at Promise._settlePromise (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/promise.js:567:18)
    at Promise._settlePromise0 (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/promise.js:612:10)
    at Promise._settlePromises (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/promise.js:687:18)
    at Async._drainQueue (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/async.js:133:16)
    at Async._drainQueues (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/async.js:143:10)
    at Immediate.Async.drainQueues (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/async.js:17:14)
    at tryOnImmediate (timers.js:554:5)
    at processImmediate [as _immediateCallback] (timers.js:533:5)Error
    at new APIError (/src/flux/errors.es6:29:19)
    at _actions2.default.didReceiveSyncbackRequestDeltas.listen.syncbackRequests (/src/flux/syncback-task-api-request.es6:29:25)
    at EventEmitter.eventHandler (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/reflux/src/PublisherMethods.js:36:22)
    at EventEmitter.emit (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/eventemitter3/index.js:72:35)
    at Function.trigger (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/reflux/src/PublisherMethods.js:52:26)
    at Function.functor [as didReceiveSyncbackRequestDeltas] (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/reflux/src/createAction.js:32:56)
    at DeltaProcessor._notifyOfSyncbackRequestDeltas (/internal_packages/deltas/lib/delta-processor.es6:140:13)
    at /internal_packages/deltas/lib/delta-processor.es6:78:12
    at next (<anonymous>)
    at step (/internal_packages/deltas/lib/delta-processor.es6:2:1)
    at /internal_packages/deltas/lib/delta-processor.es6:2:1
    at tryCatcher (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/util.js:16:23)
    at Promise._settlePromiseFromHandler (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/promise.js:510:31)
    at Promise._settlePromise (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/promise.js:567:18)
    at Promise._settlePromiseCtx (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/promise.js:604:10)
    at Async._drainQueue (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/async.js:138:12)
    at Async._drainQueues (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/async.js:143:10)
    at Immediate.Async.drainQueues (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/async.js:17:14)
    at tryOnImmediate (timers.js:554:5)
    at processImmediate [as _immediateCallback] (timers.js:533:5)

[nik-418]

+1

Same thing here. The error message thrown by Nylas Mail is "Sorry, this message could not be sent. Please try again, make sure your message is addressed correctly and is not too large. Reason: Syncback Task Failed: Sending failed"

[nik-418]

Seems to be same as #3182

[jstejada]

merging it in!

[StartappzKE]

Mac os 10.12

Syncback Task Failed: Sending failed - Network ErrorError: Syncback Task Failed: Sending failed - Network Error
at NylasError (/Applications/Nylas Mail.app/Contents/Resources/app.asar/internal_packages/local-sync/node_modules/isomorphic-core/src/errors.js:2:1)
at APIError (/Applications/Nylas Mail.app/Contents/Resources/app.asar/internal_packages/local-sync/node_modules/isomorphic-core/src/errors.js:14:5)
at sendmail-client.es6:54:13
at throw ()
at step (/Applications/Nylas Mail.app/Contents/Resources/app.asar/internal_packages/local-sync/node_modules/isomorphic-core/src/sendmail-client.es6:3:191)
at /Applications/Nylas Mail.app/Contents/Resources/app.asar/internal_packages/local-sync/node_modules/isomorphic-core/src/sendmail-client.es6:3:402
at tryCatcher (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/util.js:16:23)
at Promise._settlePromiseFromHandler (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/promise.js:510:31)
at Promise._settlePromise (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/promise.js:567:18)
at Promise._settlePromise0 (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/promise.js:612:10)
at Promise._settlePromises (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/promise.js:687:18)
at Async._drainQueue (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/async.js:133:16)
at Async._drainQueues (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/async.js:143:10)
at Immediate.Async.drainQueues (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/async.js:17:14)
at tryOnImmediate (timers.js:554:5)
at processImmediate [as _immediateCallback] (timers.js:533:5)Error
at new APIError (/src/flux/errors.es6:29:19)
at _actions2.default.didReceiveSyncbackRequestDeltas.listen.syncbackRequests (/src/flux/syncback-task-api-request.es6:29:25)
at EventEmitter.eventHandler (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/reflux/src/PublisherMethods.js:36:22)
at EventEmitter.emit (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/eventemitter3/index.js:93:33)
at Function.trigger (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/reflux/src/PublisherMethods.js:52:26)
at Function.functor [as didReceiveSyncbackRequestDeltas] (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/reflux/src/createAction.js:32:56)
at DeltaProcessor._notifyOfSyncbackRequestDeltas (/internal_packages/deltas/lib/delta-processor.es6:140:13)
at /internal_packages/deltas/lib/delta-processor.es6:78:12
at next ()
at step (/internal_packages/deltas/lib/delta-processor.es6:2:1)
at /internal_packages/deltas/lib/delta-processor.es6:2:1
at tryCatcher (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/util.js:16:23)
at Promise._settlePromiseFromHandler (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/promise.js:510:31)
at Promise._settlePromise (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/promise.js:567:18)
at Promise._settlePromiseCtx (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/promise.js:604:10)
at Async._drainQueue (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/async.js:138:12)
at Async._drainQueues (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/async.js:143:10)
at Immediate.Async.drainQueues (/Applications/Nylas Mail.app/Contents/Resources/app.asar/node_modules/bluebird/js/release/async.js:17:14)
at tryOnImmediate (timers.js:554:5)
at processImmediate [as _immediateCallback] (timers.js:533:5)