Hi, I am posting this query here, since this issue was created based on the original Freshdesk request (#9035, September 5, 2024), but please let me know if there is a better place (reopen the request or something else?).

We are still being asked regularly about this by puzzled editors. Here is the most recent one:

"I checked and none of them have reviewed in the past 6 months (although Ken showed one "active review", and so does that mean he is currently doing one..? If so, then maybe skip him on the list - but I looked around at other reviewers and I'm not sure that's what "active review" means, because many people have 2+, which doesn't seem right)."

I ask editors to please look at the list of potential reviewers as they are building the list of candidates for an article, so they will produce a list with better candidates, and to cut down on unnecessary work and emails for us. But their questions about the inconsistencies and subsequent explanations are almost as much work. And it does not reflect well on us (or Janeway, for that matter). Do you estimate that the bug fix will be implemented soon, or should I (temporarily?) ask editors to not use the reviewer list? Or something else?

Thank you.
Bernardo Rechea