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[macOS] client (OS 10.11) crashes while starting #5699

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MichaelDHeider opened this issue Apr 12, 2017 · 18 comments
Closed

[macOS] client (OS 10.11) crashes while starting #5699

MichaelDHeider opened this issue Apr 12, 2017 · 18 comments
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@MichaelDHeider
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The client crashed while starting.
When I delete the file "owncloud.cfg" everything works fine until I set up a folder to be synched. After the last step of the configuration "wizzard" for synching owncloud crashes.
I unfortunately can't see the report I'm sending to owncloud developers, but sometimes the OS is generating a report, too. This reads as follows.
Does anybody know this? Can anybody help?

Process: FinderSyncExt [488]
Path: /Applications/owncloud.app/Contents/PlugIns/FinderSyncExt.appex/Contents/MacOS/FinderSyncExt
Identifier: com.owncloud.desktopclient.FinderSyncExt
Version: 1.0 (1)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: FinderSyncExt [488]
User ID: 507

Date/Time: 2017-04-12 13:25:55.888 +0200
OS Version: Mac OS X 10.11.6 (15G1421)
Report Version: 11
Anonymous UUID: 2476099F-6363-CF00-10C8-4C50D748F66B

Time Awake Since Boot: 130 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidReceivePortException', reason: 'connection went invalid while waiting for a reply because a mach port died'
terminating with uncaught exception of type NSException
abort() called

Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff88cf4452 __exceptionPreprocess + 178
1 libobjc.A.dylib 0x00007fff8dd6873c objc_exception_throw + 48
2 CoreFoundation 0x00007fff88d5b41d +[NSException raise:format:] + 205
3 Foundation 0x00007fff898a6eb9 -[NSConnection sendInvocation:internal:] + 2344
4 CoreFoundation 0x00007fff88c642e2 forwarding + 514
5 CoreFoundation 0x00007fff88c64058 _CF_forwarding_prep_0 + 120
6 Foundation 0x00007fff898a56e5 -[NSConnection rootProxy] + 68
7 FinderSyncExt 0x00000001079caa96 -[SyncClientProxy start] + 183
8 FinderSyncExt 0x00000001079cb5d7 -[FinderSync init] + 839
9 libextension.dylib 0x00007fff8b2175f7 __105-[_NSExtensionContextVendor _beginRequestWithExtensionItems:listenerEndpoint:withContextUUID:completion:]_block_invoke + 855
10 libdispatch.dylib 0x00007fff95ad993d _dispatch_call_block_and_release + 12
11 libdispatch.dylib 0x00007fff95ace40b _dispatch_client_callout + 8
12 libdispatch.dylib 0x00007fff95ae1c1c _dispatch_main_queue_callback_4CF + 1685
13 CoreFoundation 0x00007fff88ca9949 CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE + 9
14 CoreFoundation 0x00007fff88c6883d __CFRunLoopRun + 1949
15 CoreFoundation 0x00007fff88c67e38 CFRunLoopRunSpecific + 296
16 HIToolbox 0x00007fff8a509935 RunCurrentEventLoopInMode + 235
17 HIToolbox 0x00007fff8a50976f ReceiveNextEventCommon + 432
18 HIToolbox 0x00007fff8a5095af _BlockUntilNextEventMatchingListInModeWithFilter + 71
19 AppKit 0x00007fff97eb6df6 _DPSNextEvent + 1067
20 AppKit 0x00007fff97eb6226 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454
21 AppKit 0x00007fff97eaad80 -[NSApplication run] + 682
22 AppKit 0x00007fff97e74368 NSApplicationMain + 1176
23 libxpc.dylib 0x00007fff8d69c194 _xpc_objc_main + 795
24 libxpc.dylib 0x00007fff8d69abbe xpc_main + 494
25 Foundation 0x00007fff8988ec73 +[NSXPCListener serviceListener] + 0
26 PlugInKit 0x00007fff86a0ce44 -[PKService run] + 493
27 PlugInKit 0x00007fff86a0cb25 +[PKService main] + 55
28 PlugInKit 0x00007fff86a0ce86 +[PKService _defaultRun:arguments:] + 17
29 libextension.dylib 0x00007fff8b2218a6 NSExtensionMain + 51
30 libdyld.dylib 0x00007fff885cd5ad start + 1

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff92438f06 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff939754ec pthread_kill + 90
2 libsystem_c.dylib 0x00007fff8961a6df abort + 129
3 libc++abi.dylib 0x00007fff98c88c11 abort_message + 257
4 libc++abi.dylib 0x00007fff98caee17 default_terminate_handler() + 267
5 libobjc.A.dylib 0x00007fff8dd6c491 _objc_terminate() + 103
6 libc++abi.dylib 0x00007fff98cac00e std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fff98cac083 std::terminate() + 51
8 libdispatch.dylib 0x00007fff95ace41f _dispatch_client_callout + 28
9 libdispatch.dylib 0x00007fff95ae1c1c _dispatch_main_queue_callback_4CF + 1685
10 com.apple.CoreFoundation 0x00007fff88ca9949 CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE + 9
11 com.apple.CoreFoundation 0x00007fff88c6883d __CFRunLoopRun + 1949
12 com.apple.CoreFoundation 0x00007fff88c67e38 CFRunLoopRunSpecific + 296
13 com.apple.HIToolbox 0x00007fff8a509935 RunCurrentEventLoopInMode + 235
14 com.apple.HIToolbox 0x00007fff8a50976f ReceiveNextEventCommon + 432
15 com.apple.HIToolbox 0x00007fff8a5095af _BlockUntilNextEventMatchingListInModeWithFilter + 71
16 com.apple.AppKit 0x00007fff97eb6df6 _DPSNextEvent + 1067
17 com.apple.AppKit 0x00007fff97eb6226 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454
18 com.apple.AppKit 0x00007fff97eaad80 -[NSApplication run] + 682
19 com.apple.AppKit 0x00007fff97e74368 NSApplicationMain + 1176
20 libxpc.dylib 0x00007fff8d69c194 _xpc_objc_main + 795
21 libxpc.dylib 0x00007fff8d69abbe xpc_main + 494
22 com.apple.Foundation 0x00007fff8988ec73 -[NSXPCListener resume] + 160
23 com.apple.pluginkit.framework 0x00007fff86a0ce44 -[PKService run] + 493
24 com.apple.pluginkit.framework 0x00007fff86a0cb25 +[PKService main] + 55
25 com.apple.pluginkit.framework 0x00007fff86a0ce86 +[PKService _defaultRun:arguments:] + 17
26 libextension.dylib 0x00007fff8b2218a6 NSExtensionMain + 51
27 libdyld.dylib 0x00007fff885cd5ad start + 1

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff92439efa kevent_qos + 10
1 libdispatch.dylib 0x00007fff95ad4165 _dispatch_mgr_invoke + 216
2 libdispatch.dylib 0x00007fff95ad3dcd _dispatch_mgr_thread + 52

Thread 2:
0 libsystem_kernel.dylib 0x00007fff924395e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff93972578 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff93970341 start_wqthread + 13

Thread 3:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x00007fff92432f72 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff924323b3 mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff88c69124 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff88c685ec __CFRunLoopRun + 1356
4 com.apple.CoreFoundation 0x00007fff88c67e38 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff9800cd95 _NSEventThread + 149
6 libsystem_pthread.dylib 0x00007fff9397299d _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff9397291a _pthread_start + 168
8 libsystem_pthread.dylib 0x00007fff93970351 thread_start + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff924395e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff93972578 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff93970341 start_wqthread + 13

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff58234c28 rdx: 0x0000000000000000
rdi: 0x000000000000160b rsi: 0x0000000000000006 rbp: 0x00007fff58234c50 rsp: 0x00007fff58234c28
r8: 0x0000000000000003 r9: 0x00007fff98cafe4c r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff58234db0 r13: 0x0000000108002340 r14: 0x00007fff771b4000 r15: 0x00007fff58234c90
rip: 0x00007fff92438f06 rfl: 0x0000000000000206 cr2: 0x0000000104454008

Logical CPU: 0
Error Code: 0x02000170
Trap Number: 133

Binary Images:
0x1079c9000 - 0x1079ccff7 +com.owncloud.desktopclient.FinderSyncExt (1.0 - 1) /Applications/owncloud.app/Contents/PlugIns/FinderSyncExt.appex/Contents/MacOS/FinderSyncExt
0x1079d5000 - 0x1079d9fff com.apple.finder.FinderSync (1.1.4 - 960.5.3) <335609F4-EBA5-3E6E-B7AC-2B78AE120612> /System/Library/Frameworks/FinderSync.framework/Versions/A/FinderSync
0x7fff678c3000 - 0x7fff678faa47 dyld (360.22) <884763FC-CC0F-31CC-ACC4-75A805CE401D> /usr/lib/dyld
0x7fff851dd000 - 0x7fff851e5fff libsystem_networkextension.dylib (385.40.36) <66095DC7-6539-38F2-95EE-458F15F6D014> /usr/lib/system/libsystem_networkextension.dylib
0x7fff8520c000 - 0x7fff853d5ff7 com.apple.ImageIO.framework (3.3.0 - 1460) <5941D3B1-E38E-3593-8026-4FE56313259D> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff855e6000 - 0x7fff85654ff7 com.apple.ApplicationServices.ATS (377 - 394.4) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x7fff869fd000 - 0x7fff86a1aff7 com.apple.pluginkit.framework (1.0 - 1) <0BA96479-0451-3DA9-A2AC-FE1D86D383AB> /System/Library/PrivateFrameworks/PlugInKit.framework/Versions/A/PlugInKit
0x7fff87350000 - 0x7fff87350ff7 libkeymgr.dylib (28) <8371CE54-5FDD-3CE9-B3DF-E98C761B6FE0> /usr/lib/system/libkeymgr.dylib
0x7fff87578000 - 0x7fff87580fff libGFXShared.dylib (12.1) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x7fff87581000 - 0x7fff87585fff libpam.2.dylib (20) /usr/lib/libpam.2.dylib
0x7fff8765b000 - 0x7fff87866fff libFosl_dynamic.dylib (16.24) <5F9DB82D-FD4B-3952-8531-CE020F93ED49> /usr/lib/libFosl_dynamic.dylib
0x7fff879a8000 - 0x7fff879e2fff com.apple.QD (3.12 - 302) <0FE53180-2895-3D14-A1E7-F82DE1D106E1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x7fff87ce1000 - 0x7fff87cf8ff7 libsystem_asl.dylib (323.50.1) <41F8E11F-1BD0-3F1D-BA3A-AA1577ED98A9> /usr/lib/system/libsystem_asl.dylib
0x7fff88484000 - 0x7fff884f8ff7 com.apple.Heimdal (4.0 - 2.0) <5D365381-8B5E-3259-8867-FC4A7D307BDE> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff885ca000 - 0x7fff885cdffb libdyld.dylib (360.22) /usr/lib/system/libdyld.dylib
0x7fff88bdf000 - 0x7fff89055ff7 com.apple.CoreFoundation (6.9 - 1259) <51D1F34F-9FEC-3EF2-8382-2D13D75F845A> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff89070000 - 0x7fff89070fff com.apple.Accelerate (1.10 - Accelerate 1.10) <5831771A-C1C3-3625-9FE9-2CCB6B2E7EE1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff891f0000 - 0x7fff89209fe7 libcompression.dylib (28) /usr/lib/libcompression.dylib
0x7fff8920a000 - 0x7fff8920bfff libDiagnosticMessagesClient.dylib (100) <4243B6B4-21E9-355B-9C5A-95A216233B96> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff892b8000 - 0x7fff892f6ff7 libGLImage.dylib (12.1) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x7fff892f7000 - 0x7fff892f7fff libOpenScriptingUtil.dylib (169.1) /usr/lib/libOpenScriptingUtil.dylib
0x7fff892f8000 - 0x7fff89312ff3 liblzma.5.dylib (10) /usr/lib/liblzma.5.dylib
0x7fff89313000 - 0x7fff89314fff liblangid.dylib (122) <9CC4F0D1-5C51-3B69-BC8F-EE3A51FD0822> /usr/lib/liblangid.dylib
0x7fff89315000 - 0x7fff89331ff3 libresolv.9.dylib (60) /usr/lib/libresolv.9.dylib
0x7fff8937a000 - 0x7fff894c4ff7 com.apple.coreui (2.1 - 366.1) <8138636F-A0A7-31C7-896C-5F5747FA1B2A> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff895bc000 - 0x7fff89649fef libsystem_c.dylib (1082.60.1) <28733D22-553E-3CBC-8D2C-EDCEB46E46AF> /usr/lib/system/libsystem_c.dylib
0x7fff8964a000 - 0x7fff8964afff com.apple.Cocoa (6.11 - 22) <807787AB-D231-3F51-A99B-A9314623C571> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8975c000 - 0x7fff897c3fff com.apple.framework.CoreWiFi (11.0 - 1101.20) <993592F1-B3F1-3FAD-87BD-EA83C361BCCF> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff897c4000 - 0x7fff897d2ff7 libbz2.1.0.dylib (38) <28E54258-C0FE-38D4-AB76-1734CACCB344> /usr/lib/libbz2.1.0.dylib
0x7fff89805000 - 0x7fff89808fff com.apple.IOSurface (108.2.3 - 108.2.3) <52E51D16-42E9-3DDB-A16C-48225EF262C4> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff89809000 - 0x7fff89b5dfff com.apple.Foundation (6.9 - 1259) <71A9D3A0-0B1F-3E3A-86F3-1486365A6EF2> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff89b5e000 - 0x7fff89b66fff com.apple.NetFS (6.0 - 4.0) <842A5346-24C3-3F22-9ECF-E586A10EA1F2> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff89b7e000 - 0x7fff89b7ffff libsystem_blocks.dylib (65) <1244D9D5-F6AA-35BB-B307-86851C24B8E5> /usr/lib/system/libsystem_blocks.dylib
0x7fff89bc8000 - 0x7fff89c09ff7 libGLU.dylib (12.1) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff89f89000 - 0x7fff89f9eff3 libCGInterfaces.dylib (317.9) <473434E1-5269-3077-A047-D05E024AE631> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/Libraries/libCGInterfaces.dylib
0x7fff89f9f000 - 0x7fff8a226fff com.apple.CFNetwork (760.6.3 - 760.6.3) <8CB9CB2E-D0FB-31D4-A1AE-2A5FE028AD6B> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff8a227000 - 0x7fff8a238ff7 libsystem_trace.dylib (201.10.3) /usr/lib/system/libsystem_trace.dylib
0x7fff8a264000 - 0x7fff8a485ff7 com.apple.CoreImage (11.4.0 - 366.4.20) <7721BA55-A10E-3425-8392-C5D7C510EAAB> /System/Library/Frameworks/CoreImage.framework/Versions/A/CoreImage
0x7fff8a4d9000 - 0x7fff8a7cefff com.apple.HIToolbox (2.1.1 - 807.2) <36413C45-36AF-34EF-9C0E-F18B31D1E565> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x7fff8a819000 - 0x7fff8a83bff7 com.apple.Sharing (442.13.6 - 442.13.6) /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff8a83c000 - 0x7fff8a8e3fff com.apple.LanguageModeling (1.0 - 1) <58C18A47-BDE7-3CBE-81C0-797029D170A1> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/LanguageModeling
0x7fff8a8e4000 - 0x7fff8a8e4fff com.apple.CoreServices (728.13 - 728.13) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8a8f5000 - 0x7fff8ab9bff7 com.apple.CoreData (120 - 641.3) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8aba0000 - 0x7fff8ac50fff com.apple.backup.framework (1.7.4 - 1.7.4) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff8ad0b000 - 0x7fff8ad17fff com.apple.SpeechRecognitionCore (2.2.7 - 2.2.7) <6BA06290-D4A3-351C-87F9-B61EF61FF055> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/SpeechRecognitionCore
0x7fff8ad18000 - 0x7fff8aebeff7 com.apple.audio.toolbox.AudioToolbox (1.13 - 1.13) <370E95BC-956C-3962-86CC-0A14CF6A0389> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8aec3000 - 0x7fff8aef4fff com.apple.GSS (4.0 - 2.0) /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8b17d000 - 0x7fff8b17effb libremovefile.dylib (41) <552EF39E-14D7-363E-9059-4565AC2F894E> /usr/lib/system/libremovefile.dylib
0x7fff8b20d000 - 0x7fff8b229ff7 libextension.dylib (78) /usr/lib/libextension.dylib
0x7fff8b22a000 - 0x7fff8b279ff7 com.apple.opencl (2.7.0 - 2.7.0) <07FB8F36-A00C-3BFD-BC38-9E4EC484907E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8c3f6000 - 0x7fff8c3f6fff libmetal_timestamp.dylib (600.0.44.2) /System/Library/PrivateFrameworks/GPUCompiler.framework/libmetal_timestamp.dylib
0x7fff8cb69000 - 0x7fff8cb8dfff com.apple.MultitouchSupport.framework (304.12 - 304.12) <25FA270C-361D-3732-ABF5-A291240AD6A4> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x7fff8d354000 - 0x7fff8d358fff libGIF.dylib (1461) <81C36C41-AEF2-33CC-BBCC-C43F48F63906> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8d3d6000 - 0x7fff8d3d8fff com.apple.loginsupport (1.0 - 1) <9B2F5F9B-ED38-313F-B798-D2B667BCD6B5> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsupport.framework/Versions/A/loginsupport
0x7fff8d68b000 - 0x7fff8d6b4ff7 libxpc.dylib (765.50.8) <54D1328E-054E-3DAA-89E2-375722F9D18F> /usr/lib/system/libxpc.dylib
0x7fff8dc8d000 - 0x7fff8dcaffff com.apple.IconServices (68.1 - 68.1) /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
0x7fff8dcb0000 - 0x7fff8dcdfff7 com.apple.DictionaryServices (1.2 - 250.3) <30250542-CBAA-39C1-91AA-B57A5DE17594> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x7fff8dce0000 - 0x7fff8dd04ff7 libJPEG.dylib (1461) <614518EC-7C72-3051-80AB-1DBA39C63BAC> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff8dd50000 - 0x7fff8dd55fff com.apple.DiskArbitration (2.7 - 2.7) /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8dd56000 - 0x7fff8e0c1657 libobjc.A.dylib (680) /usr/lib/libobjc.A.dylib
0x7fff8e0fc000 - 0x7fff8e12aff7 com.apple.CoreServicesInternal (248.2 - 248.2) <6E111F0A-D7F1-3738-ADE7-CF983BD4EC8B> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesInternal
0x7fff8e12b000 - 0x7fff8e12bfff com.apple.ApplicationServices (48 - 48) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff8e5be000 - 0x7fff8e5beff7 liblaunch.dylib (765.50.8) <834ED605-5114-3641-AA4D-ECF31B801C50> /usr/lib/system/liblaunch.dylib
0x7fff8e5bf000 - 0x7fff8e78dff3 com.apple.QuartzCore (1.11 - 410.14) <3CEA7616-63A9-3B69-B6A8-476BF6D3F58B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8e7da000 - 0x7fff8e826fff com.apple.print.framework.PrintCore (11.2 - 472.2) <5AE8AA6B-CE09-397D-B0D4-0F9CCBF1F77D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x7fff8e90e000 - 0x7fff8e9c7ff7 libvMisc.dylib (563.5) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x7fff8e9c8000 - 0x7fff8ea19ff7 libcups.2.dylib (435.2) <91584A40-214D-33E8-A613-CE22289037C8> /usr/lib/libcups.2.dylib
0x7fff8ea8b000 - 0x7fff8eaa2ff7 libsystem_coretls.dylib (83.40.5) /usr/lib/system/libsystem_coretls.dylib
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0x7fff9a1f0000 - 0x7fff9a207fff libmarisa.dylib (4) /usr/lib/libmarisa.dylib
0x7fff9a61a000 - 0x7fff9a61dfff libCoreVMClient.dylib (119.5) <560D70FB-709F-3030-96C9-F249FCB7DA6D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x7fff9a62c000 - 0x7fff9a637ff7 libcommonCrypto.dylib (60075.50.1) <93732261-34B4-3914-B7A2-90A81A182DBA> /usr/lib/system/libcommonCrypto.dylib
0x7fff9a6f1000 - 0x7fff9b957ff3 com.apple.CoreGraphics (1.600.0 - 960.7) <61850A83-03A8-33D0-8A9B-3DC57177DFB3> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff9bac5000 - 0x7fff9bac6fff libsystem_secinit.dylib (20) <32B1A8C6-DC84-3F4F-B8CE-9A52B47C3E6B> /usr/lib/system/libsystem_secinit.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 135
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=214.5M resident=0K(0%) swapped_out_or_unallocated=214.5M(100%)
Writable regions: Total=78.8M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=78.8M(100%)

                           VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 2048K 2
CG shared images 144K 4
CoreAnimation 12K 2
CoreUI image file 128K 2
Dispatch continuations 4096K 2
Foundation 16.1M 5
Image IO 8140K 10
Kernel Alloc Once 8K 3
MALLOC 20.7M 23
MALLOC guard page 32K 7
Memory Tag 242 12K 2
Process Corpse Info 2048K 2
STACK GUARD 56.0M 6
Stack 9824K 6
VM_ALLOCATE 40K 5
__DATA 16.8M 176
__IMAGE 528K 2
__LINKEDIT 91.5M 5
__TEXT 123.0M 184
__UNICODE 552K 2
mapped file 37.0M 10
shared memory 16.3M 9
=========== ======= =======
TOTAL 404.4M 447

Model: MacBookPro5,1, BootROM MBP51.007E.B06, 2 processors, Intel Core 2 Duo, 2,4 GHz, 8 GB, SMC 1.33f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3133312E4130304C4620
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3133312E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.4.6f1 17910, 3 services, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
PCI Card: sppci_expresscard_name, USB eXtensible Host Controller, ExpressCard
Serial ATA Device: Samsung SSD 850 EVO 1TB, 1 TB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: USB 2.0 Bus
USB Device: Built-in iSight
USB Device: USB2.0 Hub
USB Device: Expansion
USB Device: USB to S-ATA
USB Device: USB2.0 Hub
USB Device: Hub
USB Device: 2D BarCode Scanner
USB Device: Hub in Apple Pro Keyboard
USB Device: USB OPTICAL MOUSE
USB Device: Apple Pro Keyboard
USB Device: USB 2.0 Bus
USB Device: USB Bus
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: USB 3.0 Bus
Thunderbolt Bus:

Expected behaviour

No crash

Actual behaviour

Crashing while starting

Steps to reproduce

  1. Restart the computer
    or
  2. delete configuration file
  3. try to configure a folder sync

Server configuration

Operating system: ???

Web server:

Database:

PHP version:

ownCloud version:

Storage backend (external storage):

Client configuration

Client version:
the latest

Operating system:
MAC OX 10.11

OS language:
German

Qt version used by client package (Linux only, see also Settings dialog):

Client package (From ownCloud or distro) (Linux only):

Installation path of client:
Applications

Logs

Please use Gist (https://gist.github.com/) or a similar code paster for longer
logs.

Template for output < 10 lines

  1. Client logfile: Output of owncloud --logwindow or owncloud --logfile log.txt
    (On Windows using cmd.exe, you might need to first cd into the ownCloud directory)
    (See also http://doc.owncloud.org/desktop/2.2/troubleshooting.html#client-logfile )

  2. Web server error log:

  3. Server logfile: ownCloud log (data/owncloud.log):

@guruz
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guruz commented Apr 13, 2017

Client version:
the latest

Please give us the version you used, not "the latest". :-)

Did you try a reboot?

@guruz guruz changed the title ownCloud Mac client (OS 10.11) crashes while starting [macOS] client (OS 10.11) crashes while starting Apr 13, 2017
@guruz guruz added this to the 2.3.2 milestone Apr 13, 2017
@MichaelDHeider
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Hi,
I did several restarts, a save reboot and several re-installations with version 2.3.1.4139. Before re-installation I cleaned everything with CleanMyMac.
bildschirmfoto 2017-04-13 um 12 03 32

A friend mentioned, that the report says, that a mach port died and that is the reason for this behaviour. Can I set which port to use for the synch?
-Michael

@MichaelDHeider
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PS: From earlier testings (of another issue) I've also a version "2.3.0-nightly20170106 (build3938)". Same happens with that.

@MichaelDHeider
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MichaelDHeider commented Apr 16, 2017

Today I formatted the harddisk and installed a new OS 10.11! Nevertheless stlll the same!

@guruz
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guruz commented Apr 19, 2017

Nevertheless stlll the same!

Wow, this is surprising. Did you re-install a backup?

In any case, could you disable the oC Finder extension System Preferences -> Extensions -> owncloud.ap

Does this fix it? (If not, maybe the issue happens earlier..)

@jturcotte
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It's possible that the Finder extension crashes following the client crash, or the other way around. Having a look at the crash reporter could help figuring out but I can't have a look until in a couple of weeks.

@guruz
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guruz commented Apr 21, 2017

@MichaelDHeider Any info from you?

@MichaelDHeider
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It's possible that the Finder extension crashes following the client crash, or the other way around. Having a look at the crash reporter could help figuring out but I can't have a look until in a couple of weeks.<

Hello, sorry I was some days absent.
You are right: First owncloud crashed and afterwards the Finder extension crashed!
-Michael

@MichaelDHeider
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@MichaelDHeider Any info from you?

Sorry for the late answer. By now I have a workaround ... I created new folders, put the contents of the old upsync folders in the new ones, and created new sync-definitions in the owncloud client. Afterwards the sync worked.
One of the folder did crash afterwards anew, but as I repeated the procedure now everything works!
It had to be something owncloud created in the sync folders, but I don't know, what ....
For me now everything works, but to work out, what the problem was, would still be good ...
-Michael

@guruz
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guruz commented Apr 26, 2017

Yes, would still be good to find out.
When the client crashed, did you get the dialog to send an error repot to our crash reporrer?

@MichaelDHeider
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Yes, and I sent at least two dozen reports

@guruz guruz modified the milestones: 2.4.0, 2.3.2 May 9, 2017
@guruz
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guruz commented Sep 11, 2017

I'm a bit lost on this issue.
I don't see it in the crash reporter and no one else reported it.

@ogoffart ogoffart assigned guruz and unassigned jturcotte Oct 17, 2017
@guruz
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guruz commented Nov 6, 2017

@MichaelDHeider Could you try 2.3.4?

@ogoffart ogoffart modified the milestones: 2.4.0, 2.4.1 Nov 28, 2017
@lnxbil
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lnxbil commented Dec 31, 2017

I have the same issue and tried with 2.3.4.8537 and 2.4.0.8801. I'm on a iMac11,1 with 10.13.2. I always see the crash reporter.

Strange things also happen on the command line:

/Applications/owncloud.app/Contents/MacOS/owncloud --version
[1]    39557 illegal hardware instruction  /Applications/owncloud.app/Contents/MacOS/owncloud --version

If I try to dtruss (strace equivalent for MacOS) I get invalid kernel access:

open("/System/Library/Filesystems/NetFSPlugins/nfs.bundle/Contents/Info.plist\0", 0x0, 0x1B6)		 = 12 0
fstat64(0xC, 0x7FFEE327C638, 0x0)		 = 0 0
dtrace: error on enabled probe ID 2166 (ID 168: syscall::read:return): invalid kernel access in action #12 at DIF offset 92
close(0xC)		 = 0 0
getdirentries64(0x5, 0x7FE8E8026A00, 0x1000)		 = 0 0
close_nocancel(0x5)		 = 0 0
geteuid(0x0, 0x0, 0x0)		 = 0 0
geteuid(0x0, 0x0, 0x0)		 = 0 0
geteuid(0x0, 0x0, 0x0)		 = 0 0
geteuid(0x0, 0x0, 0x0)		 = 0 0
geteuid(0x0, 0x0, 0x0)		 = 0 0
geteuid(0x0, 0x0, 0x0)		 = 0 0
geteuid(0x0, 0x0, 0x0)		 = 0 0
geteuid(0x0, 0x0, 0x0)		 = 0 0
geteuid(0x0, 0x0, 0x0)		 = 0 0
geteuid(0x0, 0x0, 0x0)		 = 0 0
workq_kernreturn(0x4, 0x0, 0x0)		 = 0 Err#-2
workq_kernreturn(0x40, 0x700008C66B80, 0x0)		 = 0 0
workq_kernreturn(0x100, 0x700008CE9B80, 0x1)		 = 0 0
workq_kernreturn(0x100, 0x700008DEFB80, 0x1)		 = 0 Err#-2

Maybe there was a change in hardware target on MacOS that yields binaries not compatible with my platform anymore ?!?!

@lnxbil
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lnxbil commented Dec 31, 2017

I tried several versions for now and one is working anymore. Maybe this crash is related to the 10.13.2 update. It worked flawlessly for several years and stopped working after installing the aforementioned update AND updating the OwnCloud client.

@MichaelDHeider
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MichaelDHeider commented Dec 31, 2017 via email

@guruz
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guruz commented Dec 31, 2017

Please also check the build here: #6268 (comment)

@guruz
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guruz commented Dec 31, 2017

I'll close this issue, please report with a new issue if things are broken still :) Else this is too confusing..

@guruz guruz closed this as completed Dec 31, 2017
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