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Internal link: Receiver sees error if link is not accepted #7803

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tbsbdr opened this issue Oct 14, 2022 · 1 comment · Fixed by #7814
Closed

Internal link: Receiver sees error if link is not accepted #7803

tbsbdr opened this issue Oct 14, 2022 · 1 comment · Fixed by #7814
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Type:Bug Something isn't working

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@tbsbdr
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tbsbdr commented Oct 14, 2022

Steps to reproduce

  1. Create a folder For Albert and share it with Albert
  2. Create a internal link and open it as authenticated Albert
  3. Error shows up: "An error occurred while resolving the private link"

Screenshot 000834@2x

Expected behaviour

  • User should see the shared file immedeately

Alternative workarounds (not ideal):

  • Add an accept-button
    or
  • provide a link to the "shared with me page"

Actual behaviour

  • Error shows up
  • User must accept share first in order to see it
Screenshot.000833.mp4
@tbsbdr tbsbdr added Type:Bug Something isn't working GA-Blocker labels Oct 14, 2022
@JammingBen JammingBen self-assigned this Oct 17, 2022
@tbsbdr
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tbsbdr commented Oct 17, 2022

To mitigate this issue without backend-changes we need to direct the user "manually" to the right file. We are aware that this is "manual" way is really bad ux, but with efforts/time pressure in mind this is the best solution we can currently offer.

Indirect share:

  • has been shared with you via “Love Letter Archive”. Accept the share “Love Letter Archive” in “Shares” > “Shared with me” to view it. Note: You can reload this page after you accept the share.

image

Direct share

  • has been shared with you. Accept it in “Shares” > “Shared with me” to view it.
    image

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