Ollama Fails to Install on Linux

[brian-at-pieces]

Software

Desktop Application

Operating System / Platform

Linux

Your Pieces OS Version

11.0.0

Early Access Program

• Yes, this is related to an Early Access Program feature.

Kindly describe the bug and include as much detail as possible on what you were doing so we can reproduce the bug.

User reports immediate "Ollama failed to install" diaglog upon clicking install Ollama install button in Pieces desktop app

[pieces-support-bot]

Hi @brian-at-pieces - Thank you so much for creating this issue. Your issue has been automatically triaged and routed to the proper Pieces team member. Look for a follow-up within the next 24 hours.

Based on the details you provided, you might find these related issues helpful:

• Manually downloading a LLM
• Can't turn on Long-Term Memory Engine
• 'Finish Onboarding' button stuck

In the meantime, please check out these helpful resources:

• Existing Issues: https://github.com/pieces-app/support/issues
• Documentation: https://docs.pieces.app
• YouTube Channel: https://www.youtube.com/@getpieces

We appreciate your patience and contribution to making Pieces better!

[brian-at-pieces]

@ekuznetsov139 I believe the issue is that one of our packages is trying to using the curl program which is not guaranteed to be installed. We'll be patching this, but if you apt install curl you should be able to complete the download

[ekuznetsov139]

I do have curl, it is a standard part of ubuntu.

I have downloaded and installed ollama manually, I can launch it from a terminal and it runs in the background, but that had no effect on Pieces, which still wants to install it and still immediately prints "Ollama failed to install" .

[ekuznetsov139]

Ok, I think I see the problem. It's not that I don't have curl. The problem is that pieces-os is installed as a snap, and it runs in its own sandboxed environment from which curl is missing. You should add curl to the list of dependency packages somewhere in the snap definition file.

For the same reason, installing ollama globally would have no effect, because pieces-os can't launch or even see any executables outside its sandbox.

[brian-at-pieces]

Yeah you're absolutely right. A little miscommunication internally about whether our package has strict or classic confinement. We're working on a patch that allows us to use ollama from a sandbox. Sorry again for the inconvenience here. We'll have a solution out ASAP

[ekuznetsov139]

The issue is still present in the latest version available via snap on Ubuntu as of today.

[brian-at-pieces]

Sorry about the delay on this - we're finishing up some critical infrastructure updates that unfortunately took priority. I have the fix on a branch and will hopefully get it in next week. Thanks for the patience

[cwoolfo1]

Has there been any progress on fixing this?

[brian-at-pieces]

Has there been any progress on fixing this?

I've just finished up my work on the infrastructre update I mentioned above and can now resume work on this.

[cwoolfo1]

Is there a way to get local llm models to download in the meantime?

[brian-at-pieces]

Unfortunately this issue impacts inference as well as downloading, so manually downloading the models will not resolve it. Working on this as we speak

[umeshwayakole27]

Please try to solve this issue early i am waiting for it to solve from very long time because I don't want to give my whole computer data to the cloud LLMs which could access anything