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Unable to open Pieces Copilot Service #581

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Minhajms opened this issue Jan 8, 2025 · 1 comment
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Unable to open Pieces Copilot Service #581

Minhajms opened this issue Jan 8, 2025 · 1 comment
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known_issue Issue is knwon by the Pieces team and is being worked on status:resolved Issue has been successfully addressed and should be closed.

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@Minhajms
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Minhajms commented Jan 8, 2025

Error: ApiException 500: Format Metrics snapshot failed.

Installation Details

Succeeded: true
Path: /Applications/Pieces OS.app/Contents/MacOS/Pieces OS

PiecesOS Information

ID: 82313D61-B87D-497A-A189-4BEC467D8715
User: a90f1391-91a7-4d45-9a67-ef0d76ea0cd4
Current Version: 11.0.0
Min Version Supported: 11.0.0
Max Version Supported: 12.0.0
Local Port: 39300

Device Information

Operating System: MacOS
Current Version: Version 15.2 (Build 24C101)
Min Version Supported: 12.0.0 Monterey
@mark-at-pieces mark-at-pieces self-assigned this Jan 8, 2025
@mark-at-pieces mark-at-pieces added status:resolved Issue has been successfully addressed and should be closed. known_issue Issue is knwon by the Pieces team and is being worked on labels Jan 8, 2025
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hey @Minhajms thank you for reaching out to support, this is a solved issue and has been resolved with the PiecesOS release of 11.0.3.

Please update and let us know if this resolves your issues.

If you are having trouble updating feel free to reopen the issue and we can walk you through the updating process.

@pieces-support-bot pieces-support-bot bot mentioned this issue Jan 18, 2025
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@pieces-support-bot pieces-support-bot bot mentioned this issue Jan 28, 2025
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