Unable to open Pieces Copilot Service

[AmanSingh766]

Error: HttpException: Connection closed before full header was received, uri = http://127.0.0.1:39300/model/2fca5f65-b3ce-459b-b394-0ea5de0b050d/download/progress

Installation Details

Succeeded: true
Path: C:\Program Files\WindowsApps\com.MeshIntelligentTechnologi.PiecesOS_11.0.4.0_x64__84gz00a5z79wr/os_server.exe

PiecesOS Information

ID: 62ded9e8-d9d0-490e-b34e-632516b3cf1a

User: Anonymous
Current Version: 11.0.4
Min Version Supported: 11.0.4
Max Version Supported: 12.0.0
Local Port: 39300

Device Information

Operating System: Windows
Current Version: "Windows 10 Home Single Language" 10.0 (Build 26100)
Min Version Supported: Windows 10 Build 1903

[pieces-support-bot]

Hi @AmanSingh766 - Thank you so much for creating this issue. Your issue has been automatically triaged and routed to the proper Pieces team member. Look for a follow-up within the next 24 hours.

Based on the details you provided, you might find these related issues helpful:

• Unable to open Pieces Copilot Service
• Unable to open Pieces Copilot Service
• Unable to open Pieces Copilot Service

In the meantime, please check out these helpful resources:

• Existing Issues: https://github.com/pieces-app/support/issues
• Documentation: https://docs.pieces.app
• YouTube Channel: https://www.youtube.com/@getpieces

We appreciate your patience and contribution to making Pieces better!

[mark-at-pieces]

hey @AmanSingh766 thank you for reaching out to support I can see that you are getting an exception around downloading local LLMs

"Connection closed before full header was received, uri = http://127.0.0.1:39300/model/2fca5f65-b3ce-459b-b394-0ea5de0b050d/download/progress"

I have a few questions:

1. can you provide the support logs for Pieces os in c:/user/${USER}/Documents/com.pieces.os/Support Zip this folder up and send to [email protected]
2. are you able to download a local llm or does this error occur everytime?