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Extension install issue , API folder is missing #152

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harpreet1234567 opened this issue Jul 22, 2019 · 32 comments
Closed

Extension install issue , API folder is missing #152

harpreet1234567 opened this issue Jul 22, 2019 · 32 comments

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@harpreet1234567
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Hello Support

I am using your Razorpay Payment module. After setup the extension I am not able to use it properly, Because API folder is missing in the extension and I am getting error that .
No Class found

Can you please check and provide me full code of extension?

Thanks
Harpeet

@ramth05
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ramth05 commented Jul 26, 2019

@harpreet1234567, can you please try, zip install from latest release. The install instruction are also there.

@ak1310
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ak1310 commented Aug 5, 2019

Hi Support,
I have installed the Razorpay Magento 2 extension following the documentation provided (https://razorpay.com/docs/ecommerce-plugins/magento/2.x/)
While proceeding to checkout/view cart, the following error occurs
Fatal error: Uncaught Error: Class 'Razorpay\Api\Api' not found

The ticket reference for my request is #653435.

Thanks
Ankita
razorpay

@ramth05
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ramth05 commented Aug 5, 2019

Hi Support,
I have installed the Razorpay Magento 2 extension following the documentation provided (https://razorpay.com/docs/ecommerce-plugins/magento/2.x/)
While proceeding to checkout/view cart, the following error occurs
Fatal error: Uncaught Error: Class 'Razorpay\Api\Api' not found

The ticket reference for my request is #653435.

Thanks
Ankita
razorpay

@ak1310 , Can you please try "zip" install from the latest release, https://github.com/razorpay/razorpay-magento/releases,
Follow the 'Install through "code.zip" file' steps

@ak1310
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ak1310 commented Aug 6, 2019

I've tried your suggested steps but it still doesn't work.

@ramth05
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ramth05 commented Aug 6, 2019

I've tried your suggested steps but it still doesn't work.

@ak1310, Can you please verify, if the BaseController.php file have the below code line present around line no 6.
require_once DIR . "/../../razorpay/razorpay.php";

@ak1310
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ak1310 commented Aug 7, 2019

Hi,
Yes the BaseController.php file has the mentioned line.
The code.zip file which I need to use consist of 2 folders namely, razorpay and magento
Can you guide me briefly on the folder structure?

@ramth05
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ramth05 commented Aug 7, 2019

@ak1310, The magento folder have all the razorpay magento plugin and razorpay folder have the razor API code. I am not sure, If that line present, how you are getting that error on that line no. 59 should not occur because no, API call present at that line. So please clear you cache and try again.

@ak1310
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ak1310 commented Aug 7, 2019

I'll try it once again.

@kevinsh25
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kevinsh25 commented Aug 7, 2019

Followed all above steps. Getting below error

Exception #0 (Magento\Framework\Exception\LocalizedException): Invalid block type: Magento\Checkout\Block\Onepage
Exception #1 (ReflectionException): Class Razorpay\Magento\Model\ConfigProvider does not exist

image

@ramth05
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ramth05 commented Aug 7, 2019

Followed all above steps. Getting below error

Exception #0 (Magento\Framework\Exception\LocalizedException): Invalid block type: Magento\Checkout\Block\Onepage
Exception #1 (ReflectionException): Class Razorpay\Magento\Model\ConfigProvider does not exist

image

@kevinsh25 , Can you please share the razorpay module DIR structure from your site (screen).

@kevinsh25
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@ramth05 My module directory structure looks like below
image

@ramth05
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ramth05 commented Aug 8, 2019

@ramth05 My module directory structure looks like below
image

@kevinsh25 , It's not listing the files. Can you please explore the files and send it. Another thing, I am trying to access your site and looks like it's very slow.

@kevinsh25
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Sorry didnt get you what files shall i send. Site is too slow i agree. Still have to optimize it

@ramth05
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ramth05 commented Aug 9, 2019

Please list the files under /app/code/razorpay/magento/ folder, same as you sent above in sceen. Another thing can you please provide the output of this command you executed.
-- bin/magento setup:upgrade --

@ak1310
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ak1310 commented Aug 9, 2019

Hi, I tried reinstalling it now the cart page works but checkout page is blank.
Also it has removed all the Payment Methods from Stores>Configuration>Sales>Payment Methods
razorpay error
razorpay error-2

@ramth05
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ramth05 commented Aug 9, 2019

@ak1310 , Can you please download the code.zip file again and then try the setup again. This looks like file/folder name case-sensitive in your server. I tried to update the folder name accordingly. Please verify it once again.

@kevinsh25
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@ramth05 i reinstalled again using updated code above. But still getting same issue as above.

This is my file structure.
image

and on setup:upgrade
image

@kevinsh25
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@ramth05 I had one more live site on 2.3 where razorpay 2.6 was running perfectly but now automatocally throwing below error

image

@ramth05
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ramth05 commented Aug 9, 2019

@ramth05 I had one more live site on 2.3 where razorpay 2.6 was running perfectly but now automatocally throwing below error

image

@kevinsh25 please uninstall composer version of razorpay.

@ramth05
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ramth05 commented Aug 9, 2019

@ramth05 I had one more live site on 2.3 where razorpay 2.6 was running perfectly but now automatocally throwing below error
image

@kevinsh25 please uninstall composer version of razorpay.

@kevinsh25, If you are able to install through composer, please use the composer to upgrade it.

@ramth05
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ramth05 commented May 6, 2020

Closing as no conversation and issue related with composer need to be solved by hosting.

@ramth05 ramth05 closed this as completed May 6, 2020
@isha0425
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isha0425 commented Sep 16, 2020

installed zip code and cache is enabled in server, but getting error after placing order, not redirecting to success page throwing error
Error: No such entity with orderId =
if (empty($this->cache->load("quote_processing_".$receipt_id)) === false) -> this condition is false
Please help us ASAP

@ramth05
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ramth05 commented Sep 17, 2020

installed zip code and cache is enabled in server, but getting error after placing order, not redirecting to success page throwing error
Error: No such entity with orderId =
if (empty($this->cache->load("quote_processing_".$receipt_id)) === false) -> this condition is false
Please help us ASAP

@isha0425 , can you please copy full error log and version of magento and plugin.

@isha0425
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isha0425 commented Sep 17, 2020 via email

@ramth05
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ramth05 commented Sep 17, 2020

Magento version: 2.3.1 Plugin version : 3.1.3 Error: message: "No such entity with orderId = " trace: "#0 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Checkout\Model\PaymentInformationManagement->savePaymentInformationAndPlaceOrder(430, Object(Magento\Quote\Model\Quote\Payment), Object(Magento\Quote\Model\Quote\Address))↵#1 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Checkout\Model\PaymentInformationManagement\Interceptor->___callParent('savePaymentInfo...', Array)↵#2 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Checkout\Model\PaymentInformationManagement\Interceptor->Magento\Framework\Interception{closure}(430, Object(Magento\Quote\Model\Quote\Payment), Object(Magento\Quote\Model\Quote\Address))↵#3 /home/mantranet/public_html/generated/code/Magento/Checkout/Model/PaymentInformationManagement/Interceptor.php(26): Magento\Checkout\Model\PaymentInformationManagement\Interceptor->___callPlugins('savePaymentInfo...', Array, Array)↵#4 [internal function]: Magento\Checkout\Model\PaymentInformationManagement\Interceptor->savePaymentInformationAndPlaceOrder(430, Object(Magento\Quote\Model\Quote\Payment), Object(Magento\Quote\Model\Quote\Address))↵#5 /home/mantranet/public_html/vendor/magento/module-webapi/Controller/Rest/SynchronousRequestProcessor.php(95): call_user_func_array(Array, Array)↵#6 /home/mantranet/public_html/vendor/magento/module-webapi/Controller/Rest.php(188): Magento\Webapi\Controller\Rest\SynchronousRequestProcessor->process(Object(Magento\Framework\Webapi\Rest\Request\Proxy))↵#7 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Webapi\Controller\Rest->dispatch(Object(Magento\Framework\App\Request\Http))↵#8 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Webapi\Controller\Rest\Interceptor->___callParent('dispatch', Array)↵#9 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Webapi\Controller\Rest\Interceptor->Magento\Framework\Interception{closure}(Object(Magento\Framework\App\Request\Http))↵#10 /home/mantranet/public_html/generated/code/Magento/Webapi/Controller/Rest/Interceptor.php(26): Magento\Webapi\Controller\Rest\Interceptor->__callPlugins('dispatch', Array, Array)↵#11 /home/mantranet/public_html/vendor/magento/framework/App/Http.php(136): Magento\Webapi\Controller\Rest\Interceptor->dispatch(Object(Magento\Framework\App\Request\Http))↵#12 /home/mantranet/public_html/generated/code/Magento/Framework/App/Http/Interceptor.php(24): Magento\Framework\App\Http->launch()↵#13 /home/mantranet/public_html/vendor/magento/framework/App/Bootstrap.php(258): Magento\Framework\App\Http\Interceptor->launch()↵#14 /home/mantranet/public_html/index.php(31): Magento\Framework\App\Bootstrap->run(Object(Magento\Framework\App\Http\Interceptor))↵#15 {main}" With Thanks & Regards Manisha Netha G

On Thu, 17 Sep 2020 at 10:18, Ram Prakash Singh @.***> wrote: installed zip code and cache is enabled in server, but getting error after placing order, not redirecting to success page throwing error Error: No such entity with orderId = if (empty($this->cache->load("quote_processing
".$receipt_id)) === false) -> this condition is false Please help us ASAP @isha0425 https://github.com/isha0425 , can you please copy full error log and version of magento and plugin. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#152 (comment)>, or unsubscribe https://github.com/notifications/unsubscribe-auth/ARAYFEHE7PEOZC2QECK5H23SGGIKXANCNFSM4IFWIMHQ .

@isha0425 , Unable to see issue related with cache or line no. your said before ,
Is it live site if not can you please share the url for test site

@isha0425
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isha0425 commented Sep 17, 2020

Magento version: 2.3.1 Plugin version : 3.1.3 Error: message: "No such entity with orderId = " trace: "#0 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Checkout\Model\PaymentInformationManagement->savePaymentInformationAndPlaceOrder(430, Object(Magento\Quote\Model\Quote\Payment), Object(Magento\Quote\Model\Quote\Address))↵#1 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Checkout\Model\PaymentInformationManagement\Interceptor->___callParent('savePaymentInfo...', Array)↵#2 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Checkout\Model\PaymentInformationManagement\Interceptor->Magento\Framework\Interception{closure}(430, Object(Magento\Quote\Model\Quote\Payment), Object(Magento\Quote\Model\Quote\Address))↵#3 /home/mantranet/public_html/generated/code/Magento/Checkout/Model/PaymentInformationManagement/Interceptor.php(26): Magento\Checkout\Model\PaymentInformationManagement\Interceptor->___callPlugins('savePaymentInfo...', Array, Array)↵#4 [internal function]: Magento\Checkout\Model\PaymentInformationManagement\Interceptor->savePaymentInformationAndPlaceOrder(430, Object(Magento\Quote\Model\Quote\Payment), Object(Magento\Quote\Model\Quote\Address))↵#5 /home/mantranet/public_html/vendor/magento/module-webapi/Controller/Rest/SynchronousRequestProcessor.php(95): call_user_func_array(Array, Array)↵#6 /home/mantranet/public_html/vendor/magento/module-webapi/Controller/Rest.php(188): Magento\Webapi\Controller\Rest\SynchronousRequestProcessor->process(Object(Magento\Framework\Webapi\Rest\Request\Proxy))↵#7 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Webapi\Controller\Rest->dispatch(Object(Magento\Framework\App\Request\Http))↵#8 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Webapi\Controller\Rest\Interceptor->___callParent('dispatch', Array)↵#9 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Webapi\Controller\Rest\Interceptor->Magento\Framework\Interception{closure}(Object(Magento\Framework\App\Request\Http))↵#10 /home/mantranet/public_html/generated/code/Magento/Webapi/Controller/Rest/Interceptor.php(26): Magento\Webapi\Controller\Rest\Interceptor->__callPlugins('dispatch', Array, Array)↵#11 /home/mantranet/public_html/vendor/magento/framework/App/Http.php(136): Magento\Webapi\Controller\Rest\Interceptor->dispatch(Object(Magento\Framework\App\Request\Http))↵#12 /home/mantranet/public_html/generated/code/Magento/Framework/App/Http/Interceptor.php(24): Magento\Framework\App\Http->launch()↵#13 /home/mantranet/public_html/vendor/magento/framework/App/Bootstrap.php(258): Magento\Framework\App\Http\Interceptor->launch()↵#14 /home/mantranet/public_html/index.php(31): Magento\Framework\App\Bootstrap->run(Object(Magento\Framework\App\Http\Interceptor))↵#15 {main}" With Thanks & Regards Manisha Netha G

On Thu, 17 Sep 2020 at 10:18, Ram Prakash Singh @.***> wrote: installed zip code and cache is enabled in server, but getting error after placing order, not redirecting to success page throwing error Error: No such entity with orderId = if (empty($this->cache->load("quote_processing
".$receipt_id)) === false) -> this condition is false Please help us ASAP @isha0425 https://github.com/isha0425 , can you please copy full error log and version of magento and plugin. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#152 (comment)>, or unsubscribe https://github.com/notifications/unsubscribe-auth/ARAYFEHE7PEOZC2QECK5H23SGGIKXANCNFSM4IFWIMHQ .

@isha0425 , Unable to see issue related with cache or line no. your said before ,
Is it live site if not can you please share the url for test site

https://mantranet.org/
Payment name as Credit Card / Debit Card / Net Banking rather than Razorpay

@ramth05
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ramth05 commented Sep 17, 2020

Magento version: 2.3.1 Plugin version : 3.1.3 Error: message: "No such entity with orderId = " trace: "#0 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Checkout\Model\PaymentInformationManagement->savePaymentInformationAndPlaceOrder(430, Object(Magento\Quote\Model\Quote\Payment), Object(Magento\Quote\Model\Quote\Address))↵#1 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Checkout\Model\PaymentInformationManagement\Interceptor->___callParent('savePaymentInfo...', Array)↵#2 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Checkout\Model\PaymentInformationManagement\Interceptor->Magento\Framework\Interception{closure}(430, Object(Magento\Quote\Model\Quote\Payment), Object(Magento\Quote\Model\Quote\Address))↵#3 /home/mantranet/public_html/generated/code/Magento/Checkout/Model/PaymentInformationManagement/Interceptor.php(26): Magento\Checkout\Model\PaymentInformationManagement\Interceptor->___callPlugins('savePaymentInfo...', Array, Array)↵#4 [internal function]: Magento\Checkout\Model\PaymentInformationManagement\Interceptor->savePaymentInformationAndPlaceOrder(430, Object(Magento\Quote\Model\Quote\Payment), Object(Magento\Quote\Model\Quote\Address))↵#5 /home/mantranet/public_html/vendor/magento/module-webapi/Controller/Rest/SynchronousRequestProcessor.php(95): call_user_func_array(Array, Array)↵#6 /home/mantranet/public_html/vendor/magento/module-webapi/Controller/Rest.php(188): Magento\Webapi\Controller\Rest\SynchronousRequestProcessor->process(Object(Magento\Framework\Webapi\Rest\Request\Proxy))↵#7 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Webapi\Controller\Rest->dispatch(Object(Magento\Framework\App\Request\Http))↵#8 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Webapi\Controller\Rest\Interceptor->___callParent('dispatch', Array)↵#9 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Webapi\Controller\Rest\Interceptor->Magento\Framework\Interception{closure}(Object(Magento\Framework\App\Request\Http))↵#10 /home/mantranet/public_html/generated/code/Magento/Webapi/Controller/Rest/Interceptor.php(26): Magento\Webapi\Controller\Rest\Interceptor->__callPlugins('dispatch', Array, Array)↵#11 /home/mantranet/public_html/vendor/magento/framework/App/Http.php(136): Magento\Webapi\Controller\Rest\Interceptor->dispatch(Object(Magento\Framework\App\Request\Http))↵#12 /home/mantranet/public_html/generated/code/Magento/Framework/App/Http/Interceptor.php(24): Magento\Framework\App\Http->launch()↵#13 /home/mantranet/public_html/vendor/magento/framework/App/Bootstrap.php(258): Magento\Framework\App\Http\Interceptor->launch()↵#14 /home/mantranet/public_html/index.php(31): Magento\Framework\App\Bootstrap->run(Object(Magento\Framework\App\Http\Interceptor))↵#15 {main}" With Thanks & Regards Manisha Netha G

On Thu, 17 Sep 2020 at 10:18, Ram Prakash Singh @.***> wrote: installed zip code and cache is enabled in server, but getting error after placing order, not redirecting to success page throwing error Error: No such entity with orderId = if (empty($this->cache->load("quote_processing
".$receipt_id)) === false) -> this condition is false Please help us ASAP @isha0425 https://github.com/isha0425 , can you please copy full error log and version of magento and plugin. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#152 (comment)>, or unsubscribe https://github.com/notifications/unsubscribe-auth/ARAYFEHE7PEOZC2QECK5H23SGGIKXANCNFSM4IFWIMHQ .

@isha0425 , Unable to see issue related with cache or line no. your said before ,
Is it live site if not can you please share the url for test site

https://mantranet.org/
Payment name as Credit Card / Debit Card / Net Banking rather than Razorpay

@isha0425 , unable to register an account , can you please share some test credentials

@isha0425
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Magento version: 2.3.1 Plugin version : 3.1.3 Error: message: "No such entity with orderId = " trace: "#0 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Checkout\Model\PaymentInformationManagement->savePaymentInformationAndPlaceOrder(430, Object(Magento\Quote\Model\Quote\Payment), Object(Magento\Quote\Model\Quote\Address))↵#1 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Checkout\Model\PaymentInformationManagement\Interceptor->___callParent('savePaymentInfo...', Array)↵#2 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Checkout\Model\PaymentInformationManagement\Interceptor->Magento\Framework\Interception{closure}(430, Object(Magento\Quote\Model\Quote\Payment), Object(Magento\Quote\Model\Quote\Address))↵#3 /home/mantranet/public_html/generated/code/Magento/Checkout/Model/PaymentInformationManagement/Interceptor.php(26): Magento\Checkout\Model\PaymentInformationManagement\Interceptor->___callPlugins('savePaymentInfo...', Array, Array)↵#4 [internal function]: Magento\Checkout\Model\PaymentInformationManagement\Interceptor->savePaymentInformationAndPlaceOrder(430, Object(Magento\Quote\Model\Quote\Payment), Object(Magento\Quote\Model\Quote\Address))↵#5 /home/mantranet/public_html/vendor/magento/module-webapi/Controller/Rest/SynchronousRequestProcessor.php(95): call_user_func_array(Array, Array)↵#6 /home/mantranet/public_html/vendor/magento/module-webapi/Controller/Rest.php(188): Magento\Webapi\Controller\Rest\SynchronousRequestProcessor->process(Object(Magento\Framework\Webapi\Rest\Request\Proxy))↵#7 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Webapi\Controller\Rest->dispatch(Object(Magento\Framework\App\Request\Http))↵#8 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Webapi\Controller\Rest\Interceptor->___callParent('dispatch', Array)↵#9 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Webapi\Controller\Rest\Interceptor->Magento\Framework\Interception{closure}(Object(Magento\Framework\App\Request\Http))↵#10 /home/mantranet/public_html/generated/code/Magento/Webapi/Controller/Rest/Interceptor.php(26): Magento\Webapi\Controller\Rest\Interceptor->__callPlugins('dispatch', Array, Array)↵#11 /home/mantranet/public_html/vendor/magento/framework/App/Http.php(136): Magento\Webapi\Controller\Rest\Interceptor->dispatch(Object(Magento\Framework\App\Request\Http))↵#12 /home/mantranet/public_html/generated/code/Magento/Framework/App/Http/Interceptor.php(24): Magento\Framework\App\Http->launch()↵#13 /home/mantranet/public_html/vendor/magento/framework/App/Bootstrap.php(258): Magento\Framework\App\Http\Interceptor->launch()↵#14 /home/mantranet/public_html/index.php(31): Magento\Framework\App\Bootstrap->run(Object(Magento\Framework\App\Http\Interceptor))↵#15 {main}" With Thanks & Regards Manisha Netha G

On Thu, 17 Sep 2020 at 10:18, Ram Prakash Singh @.***> wrote: installed zip code and cache is enabled in server, but getting error after placing order, not redirecting to success page throwing error Error: No such entity with orderId = if (empty($this->cache->load("quote_processing
".$receipt_id)) === false) -> this condition is false Please help us ASAP @isha0425 https://github.com/isha0425 , can you please copy full error log and version of magento and plugin. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#152 (comment)>, or unsubscribe https://github.com/notifications/unsubscribe-auth/ARAYFEHE7PEOZC2QECK5H23SGGIKXANCNFSM4IFWIMHQ .

@isha0425 , Unable to see issue related with cache or line no. your said before ,
Is it live site if not can you please share the url for test site

https://mantranet.org/
Payment name as Credit Card / Debit Card / Net Banking rather than Razorpay

@isha0425 , unable to register an account , can you please share some test credentials

email: [email protected]
password: Test@123

@ramth05
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ramth05 commented Sep 17, 2020

Magento version: 2.3.1 Plugin version : 3.1.3 Error: message: "No such entity with orderId = " trace: "#0 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Checkout\Model\PaymentInformationManagement->savePaymentInformationAndPlaceOrder(430, Object(Magento\Quote\Model\Quote\Payment), Object(Magento\Quote\Model\Quote\Address))↵#1 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Checkout\Model\PaymentInformationManagement\Interceptor->___callParent('savePaymentInfo...', Array)↵#2 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Checkout\Model\PaymentInformationManagement\Interceptor->Magento\Framework\Interception{closure}(430, Object(Magento\Quote\Model\Quote\Payment), Object(Magento\Quote\Model\Quote\Address))↵#3 /home/mantranet/public_html/generated/code/Magento/Checkout/Model/PaymentInformationManagement/Interceptor.php(26): Magento\Checkout\Model\PaymentInformationManagement\Interceptor->___callPlugins('savePaymentInfo...', Array, Array)↵#4 [internal function]: Magento\Checkout\Model\PaymentInformationManagement\Interceptor->savePaymentInformationAndPlaceOrder(430, Object(Magento\Quote\Model\Quote\Payment), Object(Magento\Quote\Model\Quote\Address))↵#5 /home/mantranet/public_html/vendor/magento/module-webapi/Controller/Rest/SynchronousRequestProcessor.php(95): call_user_func_array(Array, Array)↵#6 /home/mantranet/public_html/vendor/magento/module-webapi/Controller/Rest.php(188): Magento\Webapi\Controller\Rest\SynchronousRequestProcessor->process(Object(Magento\Framework\Webapi\Rest\Request\Proxy))↵#7 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Webapi\Controller\Rest->dispatch(Object(Magento\Framework\App\Request\Http))↵#8 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Webapi\Controller\Rest\Interceptor->___callParent('dispatch', Array)↵#9 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Webapi\Controller\Rest\Interceptor->Magento\Framework\Interception{closure}(Object(Magento\Framework\App\Request\Http))↵#10 /home/mantranet/public_html/generated/code/Magento/Webapi/Controller/Rest/Interceptor.php(26): Magento\Webapi\Controller\Rest\Interceptor->__callPlugins('dispatch', Array, Array)↵#11 /home/mantranet/public_html/vendor/magento/framework/App/Http.php(136): Magento\Webapi\Controller\Rest\Interceptor->dispatch(Object(Magento\Framework\App\Request\Http))↵#12 /home/mantranet/public_html/generated/code/Magento/Framework/App/Http/Interceptor.php(24): Magento\Framework\App\Http->launch()↵#13 /home/mantranet/public_html/vendor/magento/framework/App/Bootstrap.php(258): Magento\Framework\App\Http\Interceptor->launch()↵#14 /home/mantranet/public_html/index.php(31): Magento\Framework\App\Bootstrap->run(Object(Magento\Framework\App\Http\Interceptor))↵#15 {main}" With Thanks & Regards Manisha Netha G

On Thu, 17 Sep 2020 at 10:18, Ram Prakash Singh @.***> wrote: installed zip code and cache is enabled in server, but getting error after placing order, not redirecting to success page throwing error Error: No such entity with orderId = if (empty($this->cache->load("quote_processing
".$receipt_id)) === false) -> this condition is false Please help us ASAP @isha0425 https://github.com/isha0425 , can you please copy full error log and version of magento and plugin. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#152 (comment)>, or unsubscribe https://github.com/notifications/unsubscribe-auth/ARAYFEHE7PEOZC2QECK5H23SGGIKXANCNFSM4IFWIMHQ .

@isha0425 , Unable to see issue related with cache or line no. your said before ,
Is it live site if not can you please share the url for test site

https://mantranet.org/
Payment name as Credit Card / Debit Card / Net Banking rather than Razorpay

@isha0425 , unable to register an account , can you please share some test credentials

@isha0425 , the site very slow not sure if caching is enabled or not.

@ramth05
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ramth05 commented Sep 17, 2020

Magento version: 2.3.1 Plugin version : 3.1.3 Error: message: "No such entity with orderId = " trace: "#0 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Checkout\Model\PaymentInformationManagement->savePaymentInformationAndPlaceOrder(430, Object(Magento\Quote\Model\Quote\Payment), Object(Magento\Quote\Model\Quote\Address))↵#1 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Checkout\Model\PaymentInformationManagement\Interceptor->___callParent('savePaymentInfo...', Array)↵#2 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Checkout\Model\PaymentInformationManagement\Interceptor->Magento\Framework\Interception{closure}(430, Object(Magento\Quote\Model\Quote\Payment), Object(Magento\Quote\Model\Quote\Address))↵#3 /home/mantranet/public_html/generated/code/Magento/Checkout/Model/PaymentInformationManagement/Interceptor.php(26): Magento\Checkout\Model\PaymentInformationManagement\Interceptor->___callPlugins('savePaymentInfo...', Array, Array)↵#4 [internal function]: Magento\Checkout\Model\PaymentInformationManagement\Interceptor->savePaymentInformationAndPlaceOrder(430, Object(Magento\Quote\Model\Quote\Payment), Object(Magento\Quote\Model\Quote\Address))↵#5 /home/mantranet/public_html/vendor/magento/module-webapi/Controller/Rest/SynchronousRequestProcessor.php(95): call_user_func_array(Array, Array)↵#6 /home/mantranet/public_html/vendor/magento/module-webapi/Controller/Rest.php(188): Magento\Webapi\Controller\Rest\SynchronousRequestProcessor->process(Object(Magento\Framework\Webapi\Rest\Request\Proxy))↵#7 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Webapi\Controller\Rest->dispatch(Object(Magento\Framework\App\Request\Http))↵#8 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Webapi\Controller\Rest\Interceptor->___callParent('dispatch', Array)↵#9 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Webapi\Controller\Rest\Interceptor->Magento\Framework\Interception{closure}(Object(Magento\Framework\App\Request\Http))↵#10 /home/mantranet/public_html/generated/code/Magento/Webapi/Controller/Rest/Interceptor.php(26): Magento\Webapi\Controller\Rest\Interceptor->__callPlugins('dispatch', Array, Array)↵#11 /home/mantranet/public_html/vendor/magento/framework/App/Http.php(136): Magento\Webapi\Controller\Rest\Interceptor->dispatch(Object(Magento\Framework\App\Request\Http))↵#12 /home/mantranet/public_html/generated/code/Magento/Framework/App/Http/Interceptor.php(24): Magento\Framework\App\Http->launch()↵#13 /home/mantranet/public_html/vendor/magento/framework/App/Bootstrap.php(258): Magento\Framework\App\Http\Interceptor->launch()↵#14 /home/mantranet/public_html/index.php(31): Magento\Framework\App\Bootstrap->run(Object(Magento\Framework\App\Http\Interceptor))↵#15 {main}" With Thanks & Regards Manisha Netha G

On Thu, 17 Sep 2020 at 10:18, Ram Prakash Singh @.***> wrote: installed zip code and cache is enabled in server, but getting error after placing order, not redirecting to success page throwing error Error: No such entity with orderId = if (empty($this->cache->load("quote_processing
".$receipt_id)) === false) -> this condition is false Please help us ASAP @isha0425 https://github.com/isha0425 , can you please copy full error log and version of magento and plugin. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#152 (comment)>, or unsubscribe https://github.com/notifications/unsubscribe-auth/ARAYFEHE7PEOZC2QECK5H23SGGIKXANCNFSM4IFWIMHQ .

@isha0425 , Unable to see issue related with cache or line no. your said before ,
Is it live site if not can you please share the url for test site

https://mantranet.org/
Payment name as Credit Card / Debit Card / Net Banking rather than Razorpay

@isha0425 , unable to register an account , can you please share some test credentials

@isha0425 , the site very slow not sure if caching is enabled or not.

@isha0425 , looks some issue in order placement from magento. Can you please check log folder to get more details what is the issue and it can help us.

@isha0425
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Magento version: 2.3.1 Plugin version : 3.1.3 Error: message: "No such entity with orderId = " trace: "#0 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Checkout\Model\PaymentInformationManagement->savePaymentInformationAndPlaceOrder(430, Object(Magento\Quote\Model\Quote\Payment), Object(Magento\Quote\Model\Quote\Address))↵#1 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Checkout\Model\PaymentInformationManagement\Interceptor->___callParent('savePaymentInfo...', Array)↵#2 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Checkout\Model\PaymentInformationManagement\Interceptor->Magento\Framework\Interception{closure}(430, Object(Magento\Quote\Model\Quote\Payment), Object(Magento\Quote\Model\Quote\Address))↵#3 /home/mantranet/public_html/generated/code/Magento/Checkout/Model/PaymentInformationManagement/Interceptor.php(26): Magento\Checkout\Model\PaymentInformationManagement\Interceptor->___callPlugins('savePaymentInfo...', Array, Array)↵#4 [internal function]: Magento\Checkout\Model\PaymentInformationManagement\Interceptor->savePaymentInformationAndPlaceOrder(430, Object(Magento\Quote\Model\Quote\Payment), Object(Magento\Quote\Model\Quote\Address))↵#5 /home/mantranet/public_html/vendor/magento/module-webapi/Controller/Rest/SynchronousRequestProcessor.php(95): call_user_func_array(Array, Array)↵#6 /home/mantranet/public_html/vendor/magento/module-webapi/Controller/Rest.php(188): Magento\Webapi\Controller\Rest\SynchronousRequestProcessor->process(Object(Magento\Framework\Webapi\Rest\Request\Proxy))↵#7 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Webapi\Controller\Rest->dispatch(Object(Magento\Framework\App\Request\Http))↵#8 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Webapi\Controller\Rest\Interceptor->___callParent('dispatch', Array)↵#9 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Webapi\Controller\Rest\Interceptor->Magento\Framework\Interception{closure}(Object(Magento\Framework\App\Request\Http))↵#10 /home/mantranet/public_html/generated/code/Magento/Webapi/Controller/Rest/Interceptor.php(26): Magento\Webapi\Controller\Rest\Interceptor->__callPlugins('dispatch', Array, Array)↵#11 /home/mantranet/public_html/vendor/magento/framework/App/Http.php(136): Magento\Webapi\Controller\Rest\Interceptor->dispatch(Object(Magento\Framework\App\Request\Http))↵#12 /home/mantranet/public_html/generated/code/Magento/Framework/App/Http/Interceptor.php(24): Magento\Framework\App\Http->launch()↵#13 /home/mantranet/public_html/vendor/magento/framework/App/Bootstrap.php(258): Magento\Framework\App\Http\Interceptor->launch()↵#14 /home/mantranet/public_html/index.php(31): Magento\Framework\App\Bootstrap->run(Object(Magento\Framework\App\Http\Interceptor))↵#15 {main}" With Thanks & Regards Manisha Netha G

On Thu, 17 Sep 2020 at 10:18, Ram Prakash Singh @.***> wrote: installed zip code and cache is enabled in server, but getting error after placing order, not redirecting to success page throwing error Error: No such entity with orderId = if (empty($this->cache->load("quote_processing
".$receipt_id)) === false) -> this condition is false Please help us ASAP @isha0425 https://github.com/isha0425 , can you please copy full error log and version of magento and plugin. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#152 (comment)>, or unsubscribe https://github.com/notifications/unsubscribe-auth/ARAYFEHE7PEOZC2QECK5H23SGGIKXANCNFSM4IFWIMHQ .

@isha0425 , Unable to see issue related with cache or line no. your said before ,
Is it live site if not can you please share the url for test site

https://mantranet.org/
Payment name as Credit Card / Debit Card / Net Banking rather than Razorpay

@isha0425 , unable to register an account , can you please share some test credentials

@isha0425 , the site very slow not sure if caching is enabled or not.

@isha0425 , looks some issue in order placement from magento. Can you please check log folder to get more details what is the issue and it can help us.

This, I saw in Razorpay error log
[2020-09-17 05:45:36] main.INFO: Razorpay Webhook processing started. [] []
[2020-09-17 05:45:36] main.INFO: Razorpay Webhook processing started for Razorpay payment_id(:pay_Fdz6N9DGK6CiMK) [] []
[2020-09-17 05:45:36] main.INFO: Razorpay Webhook: Quote order is inactive for quoteID: 431 and Razorpay payment_id(:pay_Fdz6N9DGK6CiMK) [] []

@ramth05
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ramth05 commented Sep 17, 2020

Magento version: 2.3.1 Plugin version : 3.1.3 Error: message: "No such entity with orderId = " trace: "#0 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Checkout\Model\PaymentInformationManagement->savePaymentInformationAndPlaceOrder(430, Object(Magento\Quote\Model\Quote\Payment), Object(Magento\Quote\Model\Quote\Address))↵#1 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Checkout\Model\PaymentInformationManagement\Interceptor->___callParent('savePaymentInfo...', Array)↵#2 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Checkout\Model\PaymentInformationManagement\Interceptor->Magento\Framework\Interception{closure}(430, Object(Magento\Quote\Model\Quote\Payment), Object(Magento\Quote\Model\Quote\Address))↵#3 /home/mantranet/public_html/generated/code/Magento/Checkout/Model/PaymentInformationManagement/Interceptor.php(26): Magento\Checkout\Model\PaymentInformationManagement\Interceptor->___callPlugins('savePaymentInfo...', Array, Array)↵#4 [internal function]: Magento\Checkout\Model\PaymentInformationManagement\Interceptor->savePaymentInformationAndPlaceOrder(430, Object(Magento\Quote\Model\Quote\Payment), Object(Magento\Quote\Model\Quote\Address))↵#5 /home/mantranet/public_html/vendor/magento/module-webapi/Controller/Rest/SynchronousRequestProcessor.php(95): call_user_func_array(Array, Array)↵#6 /home/mantranet/public_html/vendor/magento/module-webapi/Controller/Rest.php(188): Magento\Webapi\Controller\Rest\SynchronousRequestProcessor->process(Object(Magento\Framework\Webapi\Rest\Request\Proxy))↵#7 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Webapi\Controller\Rest->dispatch(Object(Magento\Framework\App\Request\Http))↵#8 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Webapi\Controller\Rest\Interceptor->___callParent('dispatch', Array)↵#9 /home/mantranet/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Webapi\Controller\Rest\Interceptor->Magento\Framework\Interception{closure}(Object(Magento\Framework\App\Request\Http))↵#10 /home/mantranet/public_html/generated/code/Magento/Webapi/Controller/Rest/Interceptor.php(26): Magento\Webapi\Controller\Rest\Interceptor->__callPlugins('dispatch', Array, Array)↵#11 /home/mantranet/public_html/vendor/magento/framework/App/Http.php(136): Magento\Webapi\Controller\Rest\Interceptor->dispatch(Object(Magento\Framework\App\Request\Http))↵#12 /home/mantranet/public_html/generated/code/Magento/Framework/App/Http/Interceptor.php(24): Magento\Framework\App\Http->launch()↵#13 /home/mantranet/public_html/vendor/magento/framework/App/Bootstrap.php(258): Magento\Framework\App\Http\Interceptor->launch()↵#14 /home/mantranet/public_html/index.php(31): Magento\Framework\App\Bootstrap->run(Object(Magento\Framework\App\Http\Interceptor))↵#15 {main}" With Thanks & Regards Manisha Netha G

On Thu, 17 Sep 2020 at 10:18, Ram Prakash Singh @.***> wrote: installed zip code and cache is enabled in server, but getting error after placing order, not redirecting to success page throwing error Error: No such entity with orderId = if (empty($this->cache->load("quote_processing
".$receipt_id)) === false) -> this condition is false Please help us ASAP @isha0425 https://github.com/isha0425 , can you please copy full error log and version of magento and plugin. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#152 (comment)>, or unsubscribe https://github.com/notifications/unsubscribe-auth/ARAYFEHE7PEOZC2QECK5H23SGGIKXANCNFSM4IFWIMHQ .

@isha0425 , Unable to see issue related with cache or line no. your said before ,
Is it live site if not can you please share the url for test site

https://mantranet.org/
Payment name as Credit Card / Debit Card / Net Banking rather than Razorpay

@isha0425 , unable to register an account , can you please share some test credentials

@isha0425 , the site very slow not sure if caching is enabled or not.

@isha0425 , looks some issue in order placement from magento. Can you please check log folder to get more details what is the issue and it can help us.

This, I saw in Razorpay error log
[2020-09-17 05:45:36] main.INFO: Razorpay Webhook processing started. [] []
[2020-09-17 05:45:36] main.INFO: Razorpay Webhook processing started for Razorpay payment_id(:pay_Fdz6N9DGK6CiMK) [] []
[2020-09-17 05:45:36] main.INFO: Razorpay Webhook: Quote order is inactive for quoteID: 431 and Razorpay payment_id(:pay_Fdz6N9DGK6CiMK) [] []

@isha0425 , any other logs in system or debug. And as per logs above looks like order already placed in backend , can you please confirm by checking it.

If you don't mind can you please share the FTP details here [email protected]

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